Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick and easy to book online. I haven't stayed yet so it is difficult to write about my experience
Thanks for your review, Tobey. We are happy you had a good experience booking online. Enjoy your stay!
So far ok. Everything up to this point has been ok.
Thank you for your review, Carl. We are happy you had a good booking experience!
Quick and easy process. My wife and I love the location and the wonderful service we have always received from everyone that works there.
Thanks for booking with us, Francis. We hope you enjoy your stay!
Easy to understand, straightforward pricing including taxes and fee.
Thanks for your review of the booking process, Alex.
I need a early check in and it doesn't give me a option it would be nice to have that option
Thanks for your review and feedback, Karina.
It was easy making reservations for our April trip to Las Vegas. I enjoyed looking at the different room layouts. I found what I was looking for with lots of space.
Thanks for your review, Roxie. We are happy you had a good experience using our website.
Great experience on booking very easy and fast response
Thank you for your review, Sandra. We want you to have the best experience possible booking with us!
Very intuitive in making reservations here than the one who answer in the front desk name Sean. He said no available room when I called.
Thanks for your review, Maricel. We are happy you had a good experience booking online.
I was able to book my room quickly and it was quicker than when I called the listed number.
Thanks for your review, Harriet. We want our customers to have a quick and enjoyable booking experience.
Well, it was a very easy and professional process with no problems.
Thank you for your review, Bill. We are happy the booking process was easy!
Too complicated. With the AZ Diamondbacks I receive by email the tickets
Much easier
Why do I have to download an app.
Thanks for your review and feedback, David.
Went on line and was very easy to book. Happy with the service
Thanks for your review, Bert. We are happy you had a good experience booking online.
It was quick and painless! I really don't have much else to say because I do not like technology!
Thank you for your review, Vincent. We are happy the booking process was easy!
Easy to use and understand. I would like all hotel websites and booking pages to show the total cost at the time of picking your room. The fees/taxes and service charges significantly change your price. Just nice to know upfront what you're paying.
Thanks for your review and feedback, Nancy.
Easy to use for reservation. It was very informative and a simple process.
Thank you for your review, Darryl. We are happy the booking process was easy!
Speedy Reservation! Love this hotel as it is located close to Dallas market
Thanks for your review, Dacia. We want our customers to have a quick and enjoyable booking experience. Enjoy your stay!
Excellent service beautiful amenities room location and the best place to stay in and enjoy and relax and on top of all the price is great and the environment very nice and clean and beautiful thank goodness I selected the Sahara hotel and casino
Thanks for booking with us, Timoteo!
It was Quick & easy to make online reservation and received confirmation promptly.
Thanks for your review, Santa! That’s great you received your confirmation in a timely manner!
Site was.easy to use, was satisfied with outcome; quite efficient.
Thanks for your review, Gerald. We are happy you had a good experience using our website.
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with both our customers and hotel partners. We want our travelers to have amazing booking experiences using our platform so they can feel at ease knowing they have successfully booked a hotel and can focus on making incredible memories wherever they choose to travel.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review of the booking process, Leslie.