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Reservation Counter Reviews Summary
The company generally enjoys a positive reputation for its user-friendly reservation process and competitive pricing, with many customers appreciating the ease of booking and the informative website. However, several concerns were raised regarding transparency, particularly about fees and cancellation policies, which left some customers feeling misled. Customer service experiences varied, with some interactions being highly praised for friendliness and helpfulness, while others indicated confusion due to communication barriers and insufficient support. Overall, while the company demonstrates strengths in convenience and pricing, it would benefit from enhancing clarity in its policies to improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The reservation site was easy to fill out and quick!
I was able to get a reservation for the days I needed.
Thank you for booking with us, Carol. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Was able to make reservations with ease. I would recommend this entity.
Thank you for taking the time to leave us a review, Reeree. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future! Thanks for recommending us!
I was able to book and confirm my reservation with ease.
Thank you for taking the time to leave us a review, Curtis. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
The booking experience was very satisfactory and easy to do
William, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Great some time is good no need to worry all good so this is a pus for everyone so thanks make a deal to continue on for
Thanks for your review, John. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Very easy to book my reservation with sleep inn online
Thank you for taking the time to leave us a review, Dwayne. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our services and ensure that we meet the needs of our customers. We look forward to your next booking with us!
The hotel personnel are always a pleasure to work with.
Thank you for choosing to book with us, Jeremy. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy site to use for what I was looking for in a reservation.
Thank you for taking the time to leave a review, Robert. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Very easy to book,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Thank you for choosing to book with us, Donald. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
This was an easy process but this review is a pain. I do not have time to type 50 words.
Regina, thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated.
So far all is well as far as the online reservation
Thank you for taking the time to leave us a review, Edna. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our services and ensure that we meet the needs of our customers. We look forward to your next booking with us!
Fast and easy online process. We looked all our hotel option and decide to go for you guys. We booked oir reservation in a few minutes.
Thank you for taking the time to leave us a review, Iris! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
The reservation counter was quick easy and accurate
David, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Booking was very quick and easy. The website was easy to use and the information was clear.
Thank you for taking the time to leave us a review, Brent. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
It went smoothly thanks. No problems with getting the reservation
Thank you for taking the time to leave us a review, SaraJane. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our services and ensure that we meet the needs of our customers. We look forward to your next booking with us!
Took me awhile to figure out how to change from 2 guests to one guest.
Thank you for taking the time to leave us a review, Steven! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Long but ok nothing else to say……………,.,……………………….:::::::::::::::::;;;;;
Richard, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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Thank you for leaving a 5-star rating, Catherine! We look forward to your next booking with us!
The experience on the site was excellent, all the steps were clearly identified.
Thank you for taking the time to leave us a review, Ramit. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
From the business
We are Reservation Counter, an online travel agency that provides our travelers with an efficient and seamless way to book hotel rooms. We receive our rates from multiple hotel providers so our travelers can have the best rates possible. Our user-friendly platform offers booking options at over 200,000 hotels worldwide. We work with some of the biggest brands in travel and successfully book thousands of room nights every day. Whether planning a luxurious vacation, a business trip, or a budget-friendly getaway, know that we have the best hotel options available. Our website is designed for travelers and offers convenience and flexibility, allowing them to browse and compare hotels, read reviews from fellow travelers, and make secure reservations. We have a dedicated customer support team that is available 24/7 to make reservations and assist with any inquiries or concerns, ensuring that travelers have a stress-free booking experience. It is our goal to be transparent and honest with bot...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thomas, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!