Over the years I have had quite a few pairs of glasses reglazed, mainly readers - they just reglazed my hexagonal pair from 1972 with light pink lenses and strong prescription. They look like new (small charge for new nose pads etc) & now literally looking at life through rose tinted glasses! They make it so easy & there's always a human to answer queries.
Great service & Great price!
I purchased some new glasses and wanted a supplier who could fit thin, light lenses at a decent price.
Having read the reviews, I was expecting the service to be good, but I have been thoroughly impressed! I've been dealing with Neil and he is a real credit to the company. I had an issue with one of the lenses (not their fault), and Neil responded quickly and went into detail why the issue occured, and what they would do to resolve it.
Their communication has been nothing short of outstanding and if their lenses are anywhere near as good as their service, I'll be happy for years to come!
I found 're glaze my glasses on line, and thought their prices were very good, I could afford to have both pairs done one set with driving lenses which are brilliant and another pair for normal use come with anti glare nonscratch lenses as standard, very friendly helpful team who message at every step and very speedy turn around I received both sets within 5 days in fact I think I got them in 3 days! Fantastic! And will use again when required
This is the second time that I have used this amazing service.
It is so easy to reglaze your existing frames, quickly and efficiently, avoiding the high st.
'Rip off Companies.
The people are all very friendly and extremely professional at what they do, and the price they charge would be a job to beat.
I would recommend Reglaze my Glasses to anyone who needs their lenses replaced.
Had bifocals to a high standard of coatings, the result gives a very bright view. The prescription is very accurate giving me very sharp vision following cataract operations. Including an overhaul resulted in spectacles as good as new. Very satisfied.
This company treats 'some' customers inhumanely.
They have made my life a living hell for the past 3 months. I need my glasses for everyday use and cannot afford a replacement. Due to what they have done i have been having constant headaches from struggling to see.
1st) they posted by glasses to the wrong place. Then after 2 months of time wasting they agree to replace my glasses. It takes another few weeks before the replacement is ready.
2nd) After what is now a 3 month delay they send my glasses by 3rd class post! This was made worse by the fact that i am away from the UK and warned them that the local postal service is terrible and that the glasses would most likely go missing if they don't send it by courier. It has been 3 weeks since my glasses was 'sent'. It hasn't gotten to me and they continue to ignore my emails.
I would advice you to avoid dealing with these deeply unfair people.
Sent prescription and my frames in May, by the end of June, after chasing on 6 occasions, finally received them back. Struggled with vision for 5 months but as it was a new prescription, thought that was the reason. Eventually had the lenses tested at Vision Express. Surprise, surprise, the lenses made are not the same as the prescription sent! Have now called reglazemyglasses on 4 occasions, have spoken to Louie who said that Kate will call me back. Still waiting... Apparently she will call once the auditors have left - sounds worrying doesn't it. I doubt I'll get a refund or the problem rectified but have written this review, just like the other dozen below, just to warn others to keep away and use another company. Note, reviews have been dreadful since 2016 and were great in 2013. Has there been a change of management? Incidentally, there are only 2 people working in the office, Louie and Kate so it's no wonder that nothing gets done. Buyer beware!
Fast Service, 7 day turn-around with my payment being the delaying factor. Wonderful Telephone conversation with Kate at ReglazeMyGlasses, felt like chatting with a friend about glasses, rather than sales/support staff. Very Happy with the pairs that have been "serviced", have already sent more in for updating.
I ordered two pairs of my glasses to be re~ glazed, The customer service & communication was second to none. Free box sent to me & when I received them back sweeties in side & my lovely new glasses. Very impressed will use you again.
Thank you Angie Sims
I forwarded my prescription and was contacted by a lady named "Kate" who gave me her recommendation of which lenses would best suit my requirements. I contacted "Kate" again and asked if it would be worth spending extra money on thinner lenses? Her reply was not to spend the additional money as in her opinion the lenses she had advised would be suitable. Very good honest advice, the lenses were perfect for my requirements.
Seems Kate kicked some backsides, and really went to work on the high-end specification... including a specific deep blue graduated tint.
I have in my possession now the long belated, but finest quality and smart looking varifocals!
I'll be back for more after all! Thanks for stepping in Kate.
Mike Richardson.
Where are my glasses Louie?
Mike Richardson
September 25th... still waiting!
Glasses due for delivery... prior to 4 weeks Palm Springs vacation... September 8th
Promise to 'IMMEDIATELY' investigate the mysterious loss of my expensive Tommy Hillfiger/Polaroid sunglasses remains un-answered four full days on!
Brilliant company. What they claim on site to deliver in cost, timing as well as quality is exactly what you get. If your existing frames are still good enough in quality to have re-glazed then this is the ONLY way to go. It was over 50% cheaper for me than for exactly the same requirement from Specsavers. The time frame for the work by both was exactly the same.
Excellent service. Fast responses and great advice. Easy process and guided all the way would highly recommend and completely happy with both pairs of glasses couldn't ask for more
Wonderful prompt service. Excellent value for money and really enjoyed the sweeties in the glasses box! Have had 2 pairs reglazed and will be sending another 2 pairs. Total cost for 4 pairs is still way cheaper than one pair in a well known high st chemist! Have told everyone how great you are:-)
They have reglazed 5 pairs of glasses for me which speaks for itself. Always great service, much better price than the high street, speedy, efficient and careful. Someone to speak to with questions - and nice and friendly too.
My glasses have just arrived today and honestly I couldn't be happier, top job! My frames were glazed and then sent out on the same day that they arrived. I'm super impressed with how quickly and efficiently that you have dealt with my order. Also I really appreciate the care that you take keeping me updated at all times during the process. Faultless service, good value and would recommend to anyone.
Thanks to all the team for a brilliant service.
Delighted with my glasses. I've got varifocals and they are perfect. No adjustment needed just put them on and there was no problem adjusting to them. I would recommend and definitely order lenses from you again..
Reglaze of spare sunglasses to a new prescription. Easy communication via email, and received returned spectacles within 2 weeks of posting. Very good quality reglaze.
An amazingly efficient and friendly service. They were recommended to me by a long term customer and I have recommended them to several more people already
I sent 3 pairs to this company, 1 very expensive Mont Blanc, I Gant and 1 for pupil distance. After learning the order was returned to an old address and waiting an extra week, I, ve just received 1 pair back. Phone number is being answered with an auto message advising their busy. A total mess! I wouldn't recommend at all. There are other opticians out there doing the same job.
Overview
ReglazeMyGlasses has a rating of 4.5 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. ReglazeMyGlasses ranks 21st among Eyeglasses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members