Redbubble

This was my first purchase through Redbubble and I wish I would have researched the reviews prior to making the purchase. I purchased some items as gifts and within 24 hours of the items being shipped I received a promotion from them. I contacted customer service and they said they would not honor the discount. I received my items and not only did I pay full price, but the printing was off center on the t-shirt and the stickers are printed on low quality paper. I will not make any future purchases through Redbubble. After this review, customer service contacted me and let me know a second time that there is nothing they can do to resolve the situation.

I ordered a tee shirt and received it 4 days before expected arrival. Unfortunately, during shipping, the package must have gotten tangled up and the shirt got some black stuff on it. I requested a refund THIS MORNING and they have already taken care of the issue. I have never had a response so quick. The site was easy to use for purchase and contact for my issue. I definitely recommend this site and will buy from them in the future.

I purchased a $35 iphone case. It arrived without packaging as if it was used with a broken piece. It also is a cheap case worth $5-$8. When I went to return it, they only will replace it or get a voucher for redbubble, which I don't want to buy from again.

Only buy from here if you are absolutely certain you won't return it. The return policy is awful. They make it impossible to get any real or useful information. You have to submit a request and then they get back to you a day later with very vague info. I finally got a voucher code for my return and it doesn't work. Back to step one. Super frustrating and designed to have you give up, I'm sure. Terrible experience.

I nearly didn't order from Redbubble because of bad reviews I had read about the quality of their prints and their service. However, they had a design I loved that I couldn't find anywhere else, so I just went for it anyway. The poster arrived a week after I ordered it, and the quality was truly excellent! I was so pleasantly surprised that I felt honor-bound to counter some of Redbubble's bad reviews by sharing my top-notch experience. The poster paper is heavy weight, the colors are vibrant, and the resolution is crystal clear. Absolutely no complaints here.

I have been waiting for my refund for two weeks now! I cancelled my order before it was even packaged to ship and I still haven't seen my money back. They have had 4 people email me back about this and once I reply, they ignore my emails until I go on their site to resubmit a request. How can 4 people not solve my issue for me? This company has terrible customer service and an extreme lack of professionalism. I would never recommend them to anyone I know. This situation has pissed me off and I can not believe they are avoiding me. *******

I ordered something and never received it. After several weeks they finally sent out another one. I still never received it. I hope to get it this week. In the meantime, they are having a sale. They will not refund me and sell it to me at 30% off that it is now. Bad business considering the I have not even received it yet. If I ever receive it, I might just return it because of the terrible customer service. It takes them forever to respond between conversations too. Not a good experience at all. I will shop at zazzle next time as I have it the past and ther service is much better.

I ordered a couple of A-line dresses from Red Bubble. The merchandise is really cool and the products are high quality material and production -- comfortable, too! They arrived within a week or so of ordering. Problem is: I ordered the wrong size. They sent me the items in the correct size, and they didn't even ask me to return the ones that were too big! The process of contacting customer service and making the exchange was easy, fast and pleasant. Totally buying from them again!