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RedBoxSoftware
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RedBoxSoftware

redboxsoftware.com
GB
1 review
0 helpful votes
Follow Fred L.
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After purchasing product I had a very nervy wait as this company failed to communicate with me when I was receiving a DL code - if ever. After a nervy few hours it finally came. I then had after-sales issues and I found them extremely unhelpful in this respect too.

They would often ignore my questions and simply respond with lines obviously ripped from a pre approved script. I'd avoid at all costs.

Date of experience: June 20, 2017
Philippines
2 reviews
0 helpful votes
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Amazing software deals and really helpful customer service reps. Got all the help I needed in choosing which software was best for my needs. Don made sure to install and activate the software when I called back for assistance! Definitely left a good impression on me!

Date of experience: July 2, 2017
Philippines
2 reviews
0 helpful votes
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Swift!
June 29, 2017

I had problems installing outlook 2016 on my new computer so I went back to the site and chatted with their customer support. Don helped me right away and offered remote assistance. He made quick work of my issue and even helped me with activating my software! Definitely recommending!

Date of experience: June 29, 2017
California
3 reviews
0 helpful votes
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Quick service!
August 17, 2017

I made a purchase within minutes so I called their support about the status of my order. The chat lady told me to wait 15 minutes. It didn't even took that long, I installed the software and successfully activated it!

Date of experience: August 16, 2017
Texas
1 review
3 helpful votes
Follow L C.
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RIP OFF - CON ARTISTS
February 1, 2018

Do NOT purchase software from Redbox software. They are con artists. They not only NEVER answer the customer service phone number, but they also ignore you by chat and email. They make promises to refund money and come up with all kinds of excuses not to. Don't bother trying to work with your credit card company to get a refund either. Capital One gave a provisional credit then reversed it. You will never get your software and you will never get a refund. Just don't bother with them in the first place.

Date of experience: February 1, 2018
Ohio
2 reviews
1 helpful vote
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I chatted with their representative online and decided to purchase Windows 7 Home edition. They helped me check if it is compatible with my PC. I got my download in 15 minutes and it is installed and working fine. Great product!

Date of experience: July 4, 2017
Philippines
5 reviews
0 helpful votes
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Lifesaver!
June 8, 2017

My project is due tommorow and my Office 365 subscription suddenly expired. I saw their website and purchased Office 2013. Not only they delivered my order in time but I got a sweet discount and upgrade as well! You have earned a loyal customer! Thank you!

Date of experience: June 6, 2017
California
2 reviews
0 helpful votes
Follow Selena W.
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Quick and easy!
July 2, 2017

Purchased Office 2016 and it was amazing. Got the email with the download and I was able to install it straight from Microsoft's download website. I felt secured as Microsoft required verification of my account before I could download using the key!

Date of experience: July 2, 2017
VE
11 reviews
1 helpful vote
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Clear and helpful
October 10, 2017

Bought brand new computer and had my software installed. Unfortunately, Computer died and had to buy new one. I called and ask for help they immediate send me instruction on how reinstall software using my Microsoft account

Date of experience: October 10, 2017
Philippines
3 reviews
0 helpful votes
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Awesome!
September 23, 2017

I bought Access 2010 and was offered a free upgrade 2016 after they found out I had MS Office 2016 installed. I would have ended removing my MS office to make way for Access and reinstall office again. They saved me a lot of time and a lot of money! Thanks!

Date of experience: September 23, 2017
France
1 review
0 helpful votes
Follow Jessie M.
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I was looking for Office 2016 and stumbled on this website. At first I'm a bit hesitant but their price are really competitive. Called customer service and the lady who answered was very polite and answer all my inquiries. Bought my first copy today, received my Product in few minutes and installed it without hassle. Please order again for another 20 that I can use on my start up business. Thanks redbox software. Will recommend to my friends and relatives.

Date of experience: May 11, 2016
GB
1 review
1 helpful vote
Follow Mike G.
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I ordered Outlook 2013 with this company and the order conformation showed v 2016 which I did not want. I cancelled by phone when I was told they had run out of product key for v 2013. I was told a refund would be forthcoming and the activation code would be cancelled. That was 3 months ago. Since them many emails have passed between us - usually at the company end it is a different person each time (nobody seems to want to own the problem). All the emails are giving reasons why they cannot honour their promise. So buy from this company at your own risk. I am now pursuing the refund via my credit card company I have since bought the version I wanted from elsewhere.

Date of experience: May 25, 2016
Alaska
9 reviews
54 helpful votes
Follow Mike S.
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Needed this software to complete a job on time - and on budget. At the last minute - I had a problem with my laptop finishing the purchase - and the Tech at the Web Site actually got the order placed for me. The folks at RedBoxSoftware are truly trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean and rev... rev... um... well, religion didn't come up - but the folks at RedBoxSoftware sure seem connected with the Big One at the top in the way they assist you through Computer Issues, and, deliver the software at unbeatable prices. I highly recommend them for all your Software needs - and - for those of us who need tech assistance just when trying to order something off a computer!

Date of experience: April 26, 2016
Pennsylvania
1 review
1 helpful vote
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No refund Yet!
May 29, 2016

When submitting my order i must have hit button twice, it produced two orders for Microsoft Office H & S 2010. Immediately called and spoke with customer service, resulting in a promise to cancel one order and refund the cost to my bank account. It has now been 16 days and no refund. When I first tried the key code issued, it came up as invalid, Called Microsoft and asked why, they said "that key code was not meant to be used in the USA, and I bet the company that sold you it never mentioned that!" Had to use long over the phone confirmation process and luckily it activated. Where's my refund? (Order #*******)

Date of experience: May 29, 2016
Philippines
1 review
0 helpful votes
Follow Shei T.
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I've been looking for an affordable Microsoft Office since
I was having an issue with my computer which made me sick
Doing my home base activities. I'm so fortunate I found this
Site that deals everything I need.
I can guarantee you guys, this is not a scam and I am really
Satisfied with their excellent service.
All files are so easy to install. Thank you guys for the great help..

Date of experience: February 25, 2016
California
2 reviews
0 helpful votes
Follow Amanda R.
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I'm not that great with computers. I called in to ask help for Windows installation. The lady I spoke to was very patient. She helped me and now I have Windows 10 on my computer. Thank you so much!

Date of experience: May 25, 2017
California
1 review
1 helpful vote
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Best Deal Ever!
August 3, 2016

I recently purchased the MS Office Home and Student 2013 when I saw that it was on sale! I was trying to compare software prices online and got to redboxsoftware! This site is often updated with the latest promotions! Best deal ever! Thank you so much!

Date of experience: August 2, 2016
Philippines
1 review
1 helpful vote
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Recommended website!
February 23, 2016

This site would appeal to the average person in the way that it is
Very simply done, and everything is very easy to find. There is no
Messing around here. People with no technical back
Ground would definitely appreciate the simplicity and ease of
Navigation in this site. The software I ordered was excellent value for money, much cheaper than I'd seen it anywhere else. The delivery was not only fast, but I was kept up to date with when it would be delivered, with an hour slot on the day. Excellent, value for money service, thank you!

Date of experience: February 23, 2016
Michigan
1 review
1 helpful vote
Follow Steve S.
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Found the site by surfing the internet, reviews looked good. Bought Office, had to wait about an hour for the key code which was expected. Program downloaded quickly and I'm thrilled with the results. Good experience.

Date of experience: June 6, 2016
Illinois
2 reviews
0 helpful votes
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Fast delivery
June 15, 2017

I'm surprised the email containing the key and the download link arrived pretty quickly. I did order before and usually took about an hour. Today, it was fast. Keeps getting better.

Date of experience: June 14, 2017

Overview

RedBoxSoftware has a rating of 4.1 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RedBoxSoftware most frequently mention customer service, microsoft office and good work. RedBoxSoftware ranks 2054th among Software sites.

service
25
value
21
shipping
20
returns
23
quality
21