Records FinderReviews 8,053

Hi Lea,

Thank you for sharing your experience. I’m sorry you're dissatisfied with the report.

Our goal is to provide you with the information that you need. However, please note that we can't guarantee full or accurate information for every name, phone number, or address, as publicly available information varies. Records may be missing or incomplete for various reasons, including state restrictions.

If there’s anything specific we can help you with, feel free to call or email us at askinfotracer@ask.infotracer.com. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Zachery,

Thank you so much for your wonderful review! We’re thrilled that our platform exceeded your expectations and that you found the information helpful and reliable. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Thank you for your kind words. We look forward to seeing you again. Your recommendation truly means a lot to us.

If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hello Bryan,

Thank you for leaving a review. We sincerely apologize that we could not provide the owner's information of the vehicle you were searching for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and the search will continue without incurring extra costs.

I have also searched on my end to see if I could help yield the results for the VIN you were searching for, but I was unsuccessful. It could be that the VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also occur if the information has been intentionally removed for privacy, confidentiality, or security reasons by an individual or the state.

Rest assured, we are continually working to improve our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Ty,

Thank you for your feedback, and I’m sorry for any confusion regarding the charge.

Please note that we offer a free 7-day trial, which includes access to our reports, to anyone who signs up. On our checkout page, we clearly state that customers are purchasing a trial that ends in seven days and that it will automatically enroll into a subscription billed monthly at $24.95 if the trial is not canceled. We also provide an Order Summary with a checkbox for customers to acknowledge they have read our Terms of Service and Billing Terms.

For your reference, our Terms of Service are available here: https://members.infotracer.com/terms

To make sure we can assist you properly, could you please let us know what specific information you were trying to access? This will help us clarify the charges and guide you to the correct report if needed.

Thank you for your patience and understanding.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi John,

Thank you for your feedback. I’m sorry we weren’t able to provide the information you were looking for, and I’m glad your account has already been canceled and your refund has been processed.

I also searched on my end to help locate the records you needed, but I was unsuccessful. This usually means the information is not publicly accessible or may be restricted under the Driver’s Privacy Protection Act (DPPA).

Please note that the preliminary search only checks whether a person appears in U.S. records and is provided as a general resource. Even when the same search details are used, preliminary search results may differ from the more detailed results available in the member’s area.

If you have any further questions or need assistance in the future, we’re always here to help.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Andrew,

Thank you for taking the time to share your concerns. I'm sorry you're disappointed with our service.

Please know that one of our representatives has successfully canceled your account, and no further charges will be applied.

We’d also like to clarify that the preliminary search is designed to determine whether a person appears in U.S. records. This information is provided as a helpful resource; however, results may differ from those available in the member’s area, even when the same search parameters are used.

If you have any additional questions or need further assistance, please contact us at askinfotracer@ask.infotracer.com or give us a call. Your feedback is valuable, and we are committed to improving our service.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Gary,

Thank you so much for your 5-star review! We’re glad you found our information helpful and complete for your project search. Providing clear, accurate, and useful details is our top priority, and it’s great to know we met your expectations.

We truly appreciate your feedback and your trust in us. If there’s ever anything more we can do to support your projects, please don’t hesitate to reach out.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Ram,

Thank you for your feedback. I’m sorry you did not get the information you requested.

Please note that the preliminary search determines whether a person is in the United States by checking their records. This information is provided as a resource only. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.

Additionally, the extra fees for Premium Reports are optional add-ons. We must pay a price to gain access to this additional and very sensitive data, which is not available anywhere else. Nonetheless, you may close the pop-up message, and the search will continue uninterrupted.

We source our data from courthouses, white page databases, vital records websites, social networks, and archives. The information may be subject to restricted access under the Driver’s Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.

Please let us know if you need any additional assistance. We're always here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Anna,

Thank you for your feedback. I’m glad you found our service easy to use, and I completely understand your concern regarding review requests. Your feedback is valuable and will be shared with our team as we look for ways to improve the experience.

Thank you again for your input. We hope to provide you with an even better experience in the future.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Ann,

Thank you for sharing your thoughts. I'm sorry our survey process caused dissatisfaction, which was never our intention. Your time is valuable, and we certainly don’t want you to feel dissatisfied.
We appreciate your feedback and will consider it as we work to improve our customer experience. Please know that no further surveys will be sent if you prefer not to participate.

Thank you again for your honesty.

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Kelcie,

Thank you for your feedback. I’m sorry for the inaccurate information you received.

Please know that we source our data from public records; therefore, we cannot guarantee the accuracy or completeness of every record. Some records or information may be missing due to federal or state laws/restrictions.

Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315

Hi Jo,

Thank you for sharing your experience. We’re sorry for any confusion regarding the subscription process and appreciate you bringing this to our attention. I’ve successfully canceled your subscription, and you can be assured that no further charges will occur. If you need additional assistance, we're always here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
www.recordsfinder.com
+1 833-922-2315