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Records Finder

Overview

Records Finder has a rating of 3.8 stars from 7,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 3rd among Government Records sites.

service
48
value
73
shipping
54
returns
29
quality
70
This company responds to reviews on average within 2 days
How would you rate Records Finder?
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Tennessee
1 review
0 helpful votes
Follow JAMES C.
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The information was fairly easy to obtain, and later, the person with whom I spoke was able to provide the additional information needed.

Date of experience: December 1, 2024
Meliza Q. Records Finder Rep
5 months ago

Hello James,

Thank you for your awesome review! We're glad that you found the information easy to access and that our team was able to assist you with the additional details you needed. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. We're always here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
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Disappointed in the search..
June 13, 2024

No real results other than addresses and social media stuff. I know she was arrested ( you actually have a picture of her mug shot) but no arrests, no court records, etc. The assistant said she will forward to your team to further pursue. She also helped to cancel my subscription. I am hopeful you will find what I am looking for! Thank you! Giving 5 stars for her communications...hoping I can give you team a 5 star rating in the end!

Date of experience: June 3, 2024
Lovely O. Records Finder Rep
11 months ago

Hi Anne,

Thank you for taking the time to give us a review. I'm happy you're pleased with the assistance you received. I've also checked and someone is already working on the report assistance you requested. Rest assured, we're here to help. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Arizona
1 review
0 helpful votes
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Very helpful
June 12, 2024

I was a little confused about a subscription mistake(started new meds, so I've been a little confused lately) anyway,. Not only did they respond to my question right away, they were very kind. Thank you very much.(I think had already given a review, sorry if your getting this twice) Again, thank u very much!

Date of experience: June 2, 2024
Lovely O. Records Finder Rep
11 months ago

Hi Stacey,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a wonderful week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Indiana
0 reviews
0 helpful votes
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Not a enough information
October 15, 2024

Not a enough statement for spending ticket and too much charge

Date of experience: October 5, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Kamal,

Thank you for sharing your feedback. I’m sorry you were dissatisfied with the information you received and the associated charges. Your concerns are important to us, and I would like to better understand your situation. If you could provide more details, I would appreciate the opportunity to assist you further and address your concerns. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
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Thank you
October 11, 2024

I found information I was looking for. A great website! Recommend

Date of experience: October 1, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Shyla,

Thank you for sharing your awesome feedback! We’re glad to know that you found the information you needed. We strive to ensure our website is user-friendly and informative, so it’s great to know we’re meeting your needs. If you have more questions or need assistance, please reach out. We truly appreciate your recommendation and look forward to serving you again!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Wrong information
October 11, 2024

Your website failed to provide the correct information I was looking for.

Date of experience: October 1, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Sal,

Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.

We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.

To make things right, allow us to search for you. Feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oregon
1 review
0 helpful votes
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You don't do license plate #'s
October 11, 2024

There's a couple predators luring kids into their car in Portland, and your site won't give us info

Date of experience: October 1, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Dawn,

Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.

I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oklahoma
1 review
0 helpful votes
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Impossible to cancel subscription
October 11, 2024

I cannot find the link to cancel my subscription for this service.

Date of experience: October 1, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Vincent,

Thank you for your feedback. I'm sorry you found it difficult to cancel.

I have reviewed your account and I can confirm that it has already been canceled. For future reference, you can cancel by entering your account, selecting My Account, and then clicking the Cancel Subscription button under your Account Details. You will automatically receive an email confirming the cancellation of your account.

If you need further assistance, feel free to give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Compassionate
June 19, 2024

I was calling in coz i wanted my subscription to be cancelled coz i dont intend to use it. Was charged for it too. Explained to customer service that ive sign ip for it for an emergency situation. Promise a refund and cancelled my account. Thanks

Date of experience: June 9, 2024
Lovely O. Records Finder Rep
11 months ago

Hi Wally,

Thank you for sharing your experience with the community and us. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Massachusetts
1 review
0 helpful votes
Follow Suroj M.
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I am pleased to share my positive experience with the report I received from Recordsfinder.com. The report was delivered as expected and proved to be incredibly helpful. The information was thorough, accurate, and presented in an easy-to-understand format. Recordsfinder.com exceeded my expectations by providing a comprehensive overview that met all my needs. I appreciate the reliable service and the user-friendly interface that made the process seamless. Highly recommended!

Date of experience: June 3, 2024
Lovely O. Records Finder Rep
11 months ago

Hi Suroj,

Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you have a great day ahead.

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maryland
1 review
0 helpful votes
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Cool beans
September 16, 2024

Wonderful to the fullest big top can of pinions and bare naked ladies give you the foodies and crabs with cup cakes along the beach giving head

Date of experience: September 6, 2024
Meliza Q. Records Finder Rep
8 months ago

Hi Todd,

Thank you for your feedback. Please feel free to share if there’s anything specific that could help us continuously improve to make sure your next experience is even better. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Brazil
1 review
0 helpful votes
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Driver´s licence number
July 29, 2024

I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.

Date of experience: July 19, 2024
Lovely O. Records Finder Rep
9 months ago

Hi Anna,

Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

North Carolina
1 review
0 helpful votes
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Amazing Customer Service!
July 4, 2024

I appreciated the quick responsiveness and extremely kind customer service! This Company helped get me the most accurate and detailed results on my search.

Date of experience: June 24, 2024
Lovely O. Records Finder Rep
10 months ago

Hi Kris,

It's wonderful to hear that you had such a positive experience with customer service and that we were able to provide you with accurate and detailed results. Thanks for sharing your feedback! We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maryland
1 review
0 helpful votes
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Great wait time.
May 18, 2024

Very short wait time for the call. I told the agent i wanted to cancel and she did not try and force me to keep it. Which is great! It was easy to cancel and she even offered other ways to use this site before my subscription ended.Wonderful customer service! And the information I got from this was extremely helpful!

Date of experience: May 8, 2024
Lovely O. Records Finder Rep
12 months ago

Hi Tenika,

Thank you for the awesome review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Thanks for the money back!
July 11, 2024

This website has returned my money to me very fast and with little delay. This website has helped me a lot and I recommend it too everyone who needs their money back.

Date of experience: July 1, 2024
Lovely O. Records Finder Rep
10 months ago

Hi Ying,

Thank you for your feedback. We're happy you're pleased with the assistance your received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Alabama
1 review
0 helpful votes
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Refund Request Granted
May 12, 2024

I paid $2.95 for what I thought was a one time purchase and ended up being billed $24.94 a week later. I had absolutely no idea I had paid for a trial to an automatic subscription. I called support where they immediately answered and were able to process my refund within minutes.

Date of experience: May 2, 2024
Lovely O. Records Finder Rep
12 months ago

Hi Emma,

Thank you for taking the time to give us a review. We're happy you're pleased with customer service. We hope to work with you again in the future. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Mississippi
1 review
0 helpful votes
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Scam
April 13, 2024

This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.

Date of experience: April 3, 2024
Lovely O. Records Finder Rep
over a year old

Hi Rachael,

Thank you for your feedback. We're sorry you were dissatisfied with the help you received. I've reviewed your account and can see that a PayPal dispute has been filed before you reached out. Please know that we are no longer able to process a refund once a dispute has been filed. We appreciate your feedback and rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Canada
1 review
0 helpful votes
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She was the best agent I have ever talked to. She deserves a raise and a promotion. She knew exactly what she was doing and she was friendly, knowledgeable and nice and polite. She is the best. She was very very helpful and she helped me and fixed my problem. Thank you so much.

Date of experience: May 17, 2024
Lovely O. Records Finder Rep
11 months ago

Hi Hiva,

Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
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Exceptional Customer Service
July 31, 2024

Person was very helpful with what I needed and had very fast results; like instant results. I want even on that call for 5 minutes. Thank you

Date of experience: July 21, 2024
Lovely O. Records Finder Rep
9 months ago

Hi Laura,

Thank you for your kind words! We're happy you're pleased with how quickly you were assisted. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
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Y
August 4, 2024

It was a pleasure, speaking with the representative that had knowledge, and understanding my request.

Date of experience: July 25, 2024
Lovely O. Records Finder Rep
9 months ago

Hi Delia,

Thank you for your feedback. We're happy you're pleased with the assistance you received and hope you will also recommend us to others. Have a great weekend, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315