business logo of Records Finder

Records Finder

Overview

Records Finder has a rating of 3.8 stars from 7,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 3rd among Government Records sites.

service
48
value
73
shipping
54
returns
29
quality
70
This company responds to reviews on average within 2 days
How would you rate Records Finder?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Martin K.
Unfollow Martin K.
Send Message
Share Review
Report Review

Search
February 15, 2025

Excellent and fast. Will use again. Easy to use and detailed. Highly recommend

Date of experience: February 5, 2025
Meliza Q. Records Finder Rep
3 months ago

Hi Martin,

Thank you for your positive feedback! We're glad you're satisfied with our service and appreciate your recommendation. We hope you'll recommend us to others. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
Follow Kyle H.
Unfollow Kyle H.
Send Message
Share Review
Report Review

Good
February 13, 2025

It was good thank you very much. I hope that the information I was seeking is true

Date of experience: February 3, 2025
Meliza Q. Records Finder Rep
3 months ago

Hello Kyle,

Thank you for your feedback! We're glad you found the report helpful. We always strive to provide accurate and reliable information, and we hope it meets your expectations.

Please feel free to reach out if you have any further questions or need additional clarification. We're here to help. Have a wonderful day!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
2 reviews
0 helpful votes
Follow Marisa M.
Unfollow Marisa M.
Send Message
Share Review
Report Review

2001 Mitsubishi Galant
February 12, 2025

The report was received immediately. It is very thoroughly detailed. Thank you.

Date of experience: February 2, 2025
Meliza Q. Records Finder Rep
3 months ago

Hi Marisa,

Thank you for your kind feedback! We're glad to know that you received the report promptly and that it met your expectations in terms of detail.

If you have any further questions or need additional assistance, please don’t hesitate to let us know. We're here to help! Have a wonderful day!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Maryland
1 review
0 helpful votes
Follow Leigh D.
Unfollow Leigh D.
Send Message
Share Review
Report Review

Good
February 12, 2025

Overall solid information on this report although a bit hard to find

Date of experience: February 2, 2025
Meliza Q. Records Finder Rep
3 months ago

Hi Leigh,

Thank you for your feedback! We’re glad you found the information in the report. We understand that navigating through it may have been challenging, and we truly appreciate your input.

If you need help locating specific information or have any other questions, please don't hesitate to let us know. We’re here to help!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
Follow Kyle K.
Unfollow Kyle K.
Send Message
Share Review
Report Review

Good site
October 11, 2024

Good info not sure how accurate info is because it does have owners listed on there and seems like it won't be accurate.

Date of experience: October 1, 2024
Meliza Q. Records Finder Rep
7 months ago

Hi Kyle,

Thank you for sharing your feedback! I understand your concerns regarding the accuracy of the information provided. We strive to ensure our data is up-to-date. However, we obtain our data from public records, so we cannot guarantee that every record is accurate or complete. Some information may be unavailable due to federal or state laws and restrictions. We hope you understand.

If you have specific searches or details you’d like assistance with, we would be happy to help you. You can give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
Follow Craig F.
Unfollow Craig F.
Send Message
Share Review
Report Review

Very helpful
January 11, 2025

More then what I expected I was very happy and would recommend there service

Date of experience: January 1, 2025
Meliza Q. Records Finder Rep
4 months ago

Hi Craig,

Thank you for sharing your awesome feedback! We’re glad to know that you found the information you needed and it’s great to know we’re meeting your needs. If you have more questions or need assistance, please reach out. We truly appreciate your recommendation and look forward to serving you again!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Pennsylvania
1 review
0 helpful votes
Follow Cheyanne G.
Unfollow Cheyanne G.
Send Message
Share Review
Report Review

Good
January 11, 2025

It was good. Easy to use and quick with results. No issues using.

Date of experience: January 1, 2025
Meliza Q. Records Finder Rep
4 months ago

Hi Cheyanne,

Thanks for the 5-star rating! We’re glad you found the search quick and easy to use. If there’s anything specific we can help you with as you review the information, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re always here, ready to assist. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Connecticut
1 review
0 helpful votes
Follow Sara J.
Unfollow Sara J.
Send Message
Share Review
Report Review

Person driving was definitely not the owner
September 16, 2024

Young POC who left two very young children alone in the car in a public parking lot who then verbally accosted concerned patrons…no connection to this vehicle?

Date of experience: September 6, 2024
Meliza Q. Records Finder Rep
8 months ago

Hi Sara,

Thank you for sharing your feedback! We appreciate your concern for the children’s safety. Please know that the information available on your vehicle search is from public records sources; therefore, we cannot guarantee the completeness of every record due to federal or state laws/restrictions. We hope you understand.

Let us know if there's anything else we can help you with, and email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Ohio
1 review
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Send Message
Share Review
Report Review

I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription

Date of experience: September 3, 2024
Meliza Q. Records Finder Rep
8 months ago

Hi Eric,

Thank you for your feedback. I’m sorry you did not receive the information you needed.

I tried searching for the information but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:

(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.

Please let us know if there's anything else we can help you with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
Follow Arlene R.
Unfollow Arlene R.
Send Message
Share Review
Report Review

Build date search
September 19, 2024

I was searching for a build date for a house in Detroit

Jonah was absolutely excellent in assisting me.

Date of experience: September 9, 2024
Meliza Q. Records Finder Rep
8 months ago

Hi Arlene,

Thank you for your awesome review! We’re glad Jonah was able to help you find the build date. We’ll pass along your feedback to him. If you need more help, please call or email us at askrecordsfinder@ask.recordsfinder.com. We’re always here for you. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oklahoma
1 review
0 helpful votes
Follow Beverly J.
Unfollow Beverly J.
Send Message
Share Review
Report Review

Cancel After trial period
September 10, 2024

I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.

Date of experience: August 31, 2024
Meliza Q. Records Finder Rep
8 months ago

Hi Beverly,

Thank you for your feedback and the 5-star rating! I’m sorry for the trouble with your cancellation and the unexpected charge. It’s great to know that our customer service team was able to help you credit the fee. We’ll work on improving our processes to avoid this from happening again. If you have any more concerns or need assistance, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oklahoma
1 review
0 helpful votes
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

Mr. Daniel
August 17, 2024

Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++

Date of experience: August 7, 2024
Lovely O. Records Finder Rep
9 months ago

Hi Amanda,

We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Florida
1 review
2 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

Terrible!
October 1, 2019

Says it finds info but then reports nothing once in a membership. After that it begins to send out bogus notifications that more info is found. Guess what? It's not true! There is absolutely nothing. I have no idea how these people even try to pull off such a bogus operation. I've taken screenshots of their lying and false statements. Should be shut down. Should go out of business. Should not even have the guts to send renew request. Total scam.

Date of experience: October 1, 2019
Pennsylvania
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

Excellent Service!
August 2, 2024

JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!

Date of experience: July 23, 2024
Lovely O. Records Finder Rep
9 months ago

Hi Mary,

Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
4 helpful votes
Follow Paul T.
Unfollow Paul T.
Send Message
Share Review
Report Review

Scam
July 24, 2019

Does not contain content it claims it has prior to purchase. Such as death record of someone I know to be deceased 2 years. Most info in there is less than what is contained in a phone book. It magically finds data on people you searched afterwards for an increased fee.

Date of experience: July 24, 2019
Minnesota
1 review
2 helpful votes
Follow Jesse E.
Unfollow Jesse E.
Send Message
Share Review
Report Review

Absolutely not what was advertised
April 10, 2021

Absolutely not what was advertised. I will share my bad experience on reddit, Facebook, twitter, pinterest, the better business bureau, and my own personal blog. A bit of advice, don't trust advertise. I'll give you one day to refund me, then I will let the fun begin. P.s. I have a lot of time on my hands. Your choice, it's a just a few bucks, but the principal off the matter is what I'm interested in. Good luck

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2021
New Jersey
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Send Message
Share Review
Report Review

Missing money
March 6, 2023

Government states I have a 401 that is with a Cable company who's headquarters is in new York. That was 10 years ago with over 6,000.00 dollars but you say I don't. How do I find out? I'm on disability thats why they told me this thank you for any help

Date of experience: March 5, 2023
Arden G. Records Finder Rep
over a year old

Hello Michael,

We apologize that you could not find information on our site. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.

We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

New York
1 review
2 helpful votes
Follow Lorraine R.
Unfollow Lorraine R.
Send Message
Share Review
Report Review

The ad in the Google search claims it's a FREE search but it's not. You can't get any information without signing up for automatic monthly payment on a credit card. This is false advertising. There's no option to just buy a single report

Date of experience: March 5, 2020
Kentucky
1 review
0 helpful votes
Follow Eric A.
Unfollow Eric A.
Send Message
Share Review
Report Review

Recurring monthly fees..
February 26, 2021

Recurring monthly fees. How often am I actually going to need the info that I'm paying 14.98 upfront to see? Not very often I'm sure. On top of that there's an even more expensive recurring fee? Sounds like a scam from the get go and I'm obviously over looking all the other red flags!

Date of experience: February 25, 2021
Eddy A. Records Finder Rep
over a year old

Hello Eric,

Thank you for taking the time to share your feedback. We understand and acknowledge the concerns you've raised. The $14.98 amount that you paid is for 1-month unlimited search access on the site. To avoid further charges, I canceled the subscription, and you still have up to the 28th of March to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com at your most convenient time.

Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com

Wisconsin
3 reviews
0 helpful votes
Follow Roger B.
Unfollow Roger B.
Send Message
Share Review
Report Review

Well so far it found two people with the same name living in the same place under two different report numbers. This score may go up or down based on how information in those reports go. As for follow up, I am checking no, but I really mean maybe. If I have issues I will contact you.

Records Finder attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2020