Records Finder has a rating of 3.8 stars from 7,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and accurate information. Records Finder ranks 3rd among Government Records sites.
It was good thank you very much. I hope that the information I was seeking is true
Hello Kyle,
Thank you for your feedback! We're glad you found the report helpful. We always strive to provide accurate and reliable information, and we hope it meets your expectations.
Please feel free to reach out if you have any further questions or need additional clarification. We're here to help. Have a wonderful day!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The report was received immediately. It is very thoroughly detailed. Thank you.
Hi Marisa,
Thank you for your kind feedback! We're glad to know that you received the report promptly and that it met your expectations in terms of detail.
If you have any further questions or need additional assistance, please don’t hesitate to let us know. We're here to help! Have a wonderful day!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Overall solid information on this report although a bit hard to find
Hi Leigh,
Thank you for your feedback! We’re glad you found the information in the report. We understand that navigating through it may have been challenging, and we truly appreciate your input.
If you need help locating specific information or have any other questions, please don't hesitate to let us know. We’re here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good info not sure how accurate info is because it does have owners listed on there and seems like it won't be accurate.
Hi Kyle,
Thank you for sharing your feedback! I understand your concerns regarding the accuracy of the information provided. We strive to ensure our data is up-to-date. However, we obtain our data from public records, so we cannot guarantee that every record is accurate or complete. Some information may be unavailable due to federal or state laws and restrictions. We hope you understand.
If you have specific searches or details you’d like assistance with, we would be happy to help you. You can give us a call or send an email to askrecordsfinder@ask.recordsfinder.com. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
More then what I expected I was very happy and would recommend there service
Hi Craig,
Thank you for sharing your awesome feedback! We’re glad to know that you found the information you needed and it’s great to know we’re meeting your needs. If you have more questions or need assistance, please reach out. We truly appreciate your recommendation and look forward to serving you again!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was good. Easy to use and quick with results. No issues using.
Hi Cheyanne,
Thanks for the 5-star rating! We’re glad you found the search quick and easy to use. If there’s anything specific we can help you with as you review the information, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re always here, ready to assist. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Young POC who left two very young children alone in the car in a public parking lot who then verbally accosted concerned patrons…no connection to this vehicle?
Hi Sara,
Thank you for sharing your feedback! We appreciate your concern for the children’s safety. Please know that the information available on your vehicle search is from public records sources; therefore, we cannot guarantee the completeness of every record due to federal or state laws/restrictions. We hope you understand.
Let us know if there's anything else we can help you with, and email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid for the subscription try to obtain previous owner registration information or name from the title was unable to find any of the matching information after paying for the subscription
Hi Eric,
Thank you for your feedback. I’m sorry you did not receive the information you needed.
I tried searching for the information but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was searching for a build date for a house in Detroit
Jonah was absolutely excellent in assisting me.
Hi Arlene,
Thank you for your awesome review! We’re glad Jonah was able to help you find the build date. We’ll pass along your feedback to him. If you need more help, please call or email us at askrecordsfinder@ask.recordsfinder.com. We’re always here for you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had cancelled online two days after starting the trial. It apparently didn't process my cancellation. Membership fee was drafted from my account. I called customer service expecting to be told they would cancel effective for today an no more drafts would occur. I was told that but upon expressing my disappointment the representative continue to reach out to his supervisor and I was given a credit for the amount withdrawn from my account.
Hi Beverly,
Thank you for your feedback and the 5-star rating! I’m sorry for the trouble with your cancellation and the unexpected charge. It’s great to know that our customer service team was able to help you credit the fee. We’ll work on improving our processes to avoid this from happening again. If you have any more concerns or need assistance, feel free to call or email us at askrecordsfinder@ask.recordsfinder.com. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
Hi Amanda,
We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Says it finds info but then reports nothing once in a membership. After that it begins to send out bogus notifications that more info is found. Guess what? It's not true! There is absolutely nothing. I have no idea how these people even try to pull off such a bogus operation. I've taken screenshots of their lying and false statements. Should be shut down. Should go out of business. Should not even have the guts to send renew request. Total scam.
JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!
Hi Mary,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Does not contain content it claims it has prior to purchase. Such as death record of someone I know to be deceased 2 years. Most info in there is less than what is contained in a phone book. It magically finds data on people you searched afterwards for an increased fee.
Absolutely not what was advertised. I will share my bad experience on reddit, Facebook, twitter, pinterest, the better business bureau, and my own personal blog. A bit of advice, don't trust advertise. I'll give you one day to refund me, then I will let the fun begin. P.s. I have a lot of time on my hands. Your choice, it's a just a few bucks, but the principal off the matter is what I'm interested in. Good luck
Government states I have a 401 that is with a Cable company who's headquarters is in new York. That was 10 years ago with over 6,000.00 dollars but you say I don't. How do I find out? I'm on disability thats why they told me this thank you for any help
Hello Michael,
We apologize that you could not find information on our site. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at askrecordsfinder@recordsfinder.com. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The ad in the Google search claims it's a FREE search but it's not. You can't get any information without signing up for automatic monthly payment on a credit card. This is false advertising. There's no option to just buy a single report
Recurring monthly fees. How often am I actually going to need the info that I'm paying 14.98 upfront to see? Not very often I'm sure. On top of that there's an even more expensive recurring fee? Sounds like a scam from the get go and I'm obviously over looking all the other red flags!
Hello Eric,
Thank you for taking the time to share your feedback. We understand and acknowledge the concerns you've raised. The $14.98 amount that you paid is for 1-month unlimited search access on the site. To avoid further charges, I canceled the subscription, and you still have up to the 28th of March to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at customerrelations@recordsfinder.com at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Well so far it found two people with the same name living in the same place under two different report numbers. This score may go up or down based on how information in those reports go. As for follow up, I am checking no, but I really mean maybe. If I have issues I will contact you.
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to support@recordsfinder.com. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.
Hi Martin,
Thank you for your positive feedback! We're glad you're satisfied with our service and appreciate your recommendation. We hope you'll recommend us to others. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315