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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Very polite and patient with all my silly questions
Staff very knowledgeable and friendly. Will use them again. Provided parts come in as expected and as described. Priced very competitive. No long wait trying to get a real person on phone.
Thank you for sharing your shopping experience!
Profesional, friendly, helped me get correct (has not arrived yet) cover ordered.
Pricing was good as well.
Can't wait...
We appreciate the feedback!
Good price and reasonable delivery period. Priced better than local auto parts stores.
We appreciate the feedback!
Great help ordering extension for goose neck trailer
Glad we could offer our help!
RealTruck provides a variety of accessories and parts for your truck. I've purchased several items from them in the past. This time I was looking for seat covers. There are hundreds of options. Whittling the list down only took a few minutes. Like the fact that my seats have heating and cooling meant the material I selected needed to allow for airflow. It needed to be something that would allow for all of the features of my seats like the 2nd row armrest. That actually eliminated a lot of options but was kind of hard to sort out. Selecting Material - Saddleblanket and Color - Brown helped narrow options but, if I was looking for black I think it would get very time consuming to review and select an option. Another item I've been looking for is a bumper and grill guard in chrome. Still looking.
We appreciate the feedback!
We're thrilled to hear your order was a complete success!
This is the 2nd time I've ordered from Real Truck and both times I was impressed with the guys I talked to: courteous, knowledgeable and not high pressure. I plan on getting a lift kit in about 2 months for a 2005 Jeep Wrangler and will certainly call you guys for a quote and I'm sure will end up ordering it as you are always competitive. Thanks for your good work and friendly staff! They deserve a pat on the back!
Tim, we really appreciate your support and review!
Item was in stock and ready for delivery. Only company I could find that had product ready available
We're thrilled to hear your order was a complete success!
We appreciate your support, Richard!
I've ordered one of these onsline for the truck I bought last weekend. She seemed very knowledgeable and answered all of my question giving me the impression she knew exactly what she was talking about. It'll be a little over a month before I get it but I have been assured if there are issues with fit I can call for supprt or we'll return it until it is 100% right. VERY HAPPY!
We appreciate the feedback, Keith!
Glad we could offer our help, Daniel!
Fast friendly service with the best prices around.
We appreciate the feedback, Patrick!
Had to exchange a part because of not being able to match the color with another part. Very satisfied
Glad we could help match them, Leo!
Second Time calling. Another New Truck. Always Helpful Folks on the line. Great Prices and Super Fast Shipping.
Kimberly, we're thrilled to hear your order was a complete success!
Very professional service. Will order more products soon
Carless, thanks for your support!
It was easy to purchase the product I was looking for. The service rep was very helpful and teh deal was done quickly
Thank you for sharing your shopping experience!
Purchased online, Outstanding customer service, products in stock. I hope the installation goes as easy as the sale.
Thank you for sharing your shopping experience!
Thank you for sharing your shopping experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Glad we could offer our help!