RealTruck

I had logged on to chat about a question I had regarding the fit of the liners to my particular model Nissan. The lady on the other end of the chat was extremely helpful and even ordered the liners for me while we were online together. Easiest shopping I've ever done!

I was able to interact with a sales professional in a timely manner. They answered all my questions thoroughly and I felt comfortable making my purchase. The entire process was explained well and the sales rep ensured that the item i wanted would work on my vehicle. Thank you for a pleasant experience.

Asked questions about the deflector all questions were answered, nice guy with good product knowledge, but admitted he wasn't sure on the product so I'm installing this weekend, and we'll see!

My sales associate Nicholas Giannola was very helpful and responded quickly to my questions and emails. I would recommend this sale associate to anyone looking to purchase accessories from Real Truck.

Quick and simple. The sales person was very thorough and polite. He offered other items at this time, but I was not interested. He accepted my decline graciously.

Needed a new cover for the back of my truck. Didn't remember where I got it I knew it was a gator roll up. After a few seconds she knew I got it from them and when I bought it. Didn't know the serial numbery an she waited on the line till I went to get it. I didn't need the rails just the cover she ha it in just a minute.
Very easy and quick.

Mimi was very helpful and very pleasant to work with finding our 5th wheel hitch that we needed. She took our order and gave us all the information we needed. I would ask for again for sure!

Received my part wasn't the correct one. MY mistake. Contacted RealTruck and got it resolved quickly without any drama. Thank you Santana H very much for your help.

I ordered new fitted floor mats for my truck, they came in 1 day. They were paper thin and weighed about 5 lbs if lucky. I have put in for a return and haven't heard anything back yet. I will put results as soon as I hear.

As far as the purchase experience I have no complaints. As of the time I am writing this the product hasn't arrived. So, writing a review on the product itself would be disingenuous at best.

I called to order a new motor and customer service realized my problem was a warranty issue. After some additional conversations (via email), my issue was covered by warranty. I received my motor and was able to fix the problem. My power steps work like when they were new.

Jacquelyn Woodhams is the absolute best! She went above and beyond to arrange for my purchase. I will be asking for her assistance on all future orders.

Reached out to customer support to ask a few questions and get some recommendations on a few different products. Amber was very knowledgeable and helpful with providing suggestions/options and why.

Installation was pretty easy, had to clean out the rail mounting holes since I had a sprayed bed liner, tokk about 1.5 hours. I was missing the screws for mounting the cargo protector though.

As usual, your sales team was great. Help me narrow down exactly what I needed for my vehicle. Also helped me with the installation questions
I definitely recommend real truck you guys are great! Thank you!

Spoke with Andrew W. Who was very knowledgeable and refused to be price beat. He was great to work with, shipping was fast, and products are top notch!

The sales agent was was very personable and patient. The agent provided the pros and cons of the item which proved to me that the agent was not just interested in making the sale. Kuddos for a job well done. The ability to text is a very convenient.

I called to find out about the, "Powerflow Pro-Fit Splash Guards", for my 2015, Q7 TDI Prestige. The website only listed the front.

When I called, Don Wentling notified me that the splash guards for the front also fit the rear. Based on that information, I purchased two sets.