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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Worked with Amber on my order and she is fantastic to work with. Glad to see online sellers with staff that still care about the customer.
Easy shopping and quick checkout! Can't wait to get them installed and see how they look.
I had a pleasant interaction with Kimberly.
She was clear and resolved my issue promptly.
Cover is what I expected but the communication is not good with company. Delivered about a week later than was originally told
Great service and value. Answered all my questions to make an informed choice. Dealing with Amber was amazing.
Does not fit side rails not long enough side to side to short
Michael was hugely helpful and knowledgeable as he helped me navigate through the available rack systems and Tonneau covers. He helped build the order and actually processed the purchase himself. Thank you!
As usual, your sales team was great. Help me narrow down exactly what I needed for my vehicle. Also helped me with the installation questions
I definitely recommend real truck you guys are great! Thank you!
I made an order that was incorrect. My fault. Upon receiving email confirmation or the error I immediately tried to contact support. I was on hold for hours and eventually a recording said you were closed. I also did chat and left email to info you of the error. No one check my response and therefore the item was shipped. No I have to deal with get the item sent back to your company and reordering the correct item. The shipment should have been stopped before it got on a truck.
Very satisfied with the service from REALTRUCK. I had ordered a new bed cover, that came in damaged. Contacted REALTRUCK, they directed me to the warranty people they refunded my money, I reordered a new top. Thanks REALTRUCK.
Zackery Conole was very helpful. I have not received my mud flaps yet so I can not give you a real experience report.
I will know more about my experience after I receive my order so check back with me in a couple of weeks!
I inquired about Husky floor liners for a new vehicle purchase. I received professional and personalized customer care, with all product questions asked and answered to my satisfaction. Price point was excellent and included free shipping. I am a new customer and look forward to doing business with you in the future. Thanks
Had a few questions so I called. Andrew answered them and was very helpful.
Muy buena atención por parte de la señorita Mireya es muy buena colaboradora y me ayudó en todo lo que tuvo en su alcance
The Husky WeatherBeater car mats for my car were not available-new production-in Dec 2024.
Jacquelyn W. Ext #1702-emailed and called me with updates throughout January 2025 and then called me 2/18/25 to inform the product was now available for my 2025 Subaru Forester.
She was awesome. I appreciate her efforts! Sincerely, Wayne Ross
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members