RealTruckReviews 8,255

Had placed an order over a month ago, told tires were in stock and would be delivered in 5-7 days. A month later order was canceled because tires were out of stock. Received refund and then ordered a different set of tires. Told they were shipping that day. Now again tires are out of stock! Every time I call I get a different person with a different story.

I used the chat feature on the RealTruck website to confirm an item would fit on my truck correctly. The rep I chatted with was very knowledgeable and professional and was able to quickly process my order. The order arrived as promised and very well packaged to prevent damage. The parts fit as described.

Gentlemen was informative, new what he was talking to me about, not pushy and most of all answered all my questions with great patience. Was very respectful.

Purchased a Bed Topper for my truck. It came earlier than projected. Had a very good experience with sales during the process. Purchased another item which would not fit my vehicle and had no problem with the refund and return process. Highly recommend Real Truck if you need a custom truck topper.
Kudos

The individual who helped me was very knowledgeable and helpful I was able to purchase items I was interested in

CALLED IN TO DO A SPLIT PAY, AND DON WAS EASY TO TALK WITH, KEPT ME UNDATED WHILE THE COMPUTER WAS LOADING MY ORDER. Very HELPFUL, TRIED THIS ON LINE, WOULD NOT WORK, HAD A GIFT CARD, BUT IT WAS 4.50 SHORT OF THE TOTAL PRICE. DON DID A GREAT JOB

Called sales to verify which hitch was right for my truck with a MultiPro tailgate and which "drop" would be correct for my 2 trailers. He was very helpful and guided me to the B&W Tow & Stow 2-Ball Mount - Compatible with GM MultiPro Tailgate - 2.5" Hitch - 14.5K.

I was hoping the seat covers would have been quicker. Pace Edwards takes a while also to receive. Other than that it was a good experience

See aboveer. The site wouldn't go to where I wanted and when it finally did it wouldn't take my order... maybe it was just having a bad day...

I had some questions about some running boards for my truck and was able to speak to a knowledgeable person in less than 30 seconds. All of my questions were patiently answered.

Very easy to order and a large variety of items at a reasonable price

Very helpful and friendly understood what I was looking for

Very good experience with Robert. I needed to work through the different products for my application.

Called to check the availability of a part. Wayne answered the phone with no hold, Wayne checked to see the part was at any of their warehouses and it was not. So he put me on a very brief hold and put in a call to the manufacture. He returned promptly and let me know that I could have it shipped directly from the manufacturer in a few weeks. Top-Notch Customer service!

The fellow on the order desk was helpful, knowledgeable, and my order was completed promptly.

I had a great experience so far with your company. The woman who helped me was very kind her name was anthea I am still waiting a callback from a return specialist so I could let you know more later

I have no issues with the sales person. He was very polite and answered my questions.

Made a purchase through the site chat feature. Chat was a little slow in response time but that was the only issue. Other than that the reps were knowledgeable and helpful. The actual purchase process was extremely easy and fast.

When they answered they walked through the questions to confirm I was ordering the right cover. They she talked me into just ordering right on the call instead of waiting so it would ship out right away. Supposed to be here in 2 days. Very friendly and enjoyable to talk to.