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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I ordered some Husky Floor Liners for my 2023 Honda Ridgeline truck and also topper for the box and was told they would be delivered in 2-5 in 2-5 days. And they were delivered as promised. I dealt with RealTruck previously and was not disappointed. Getting together another order for my truck accessories and I will be ordering from RealTruck again.Thank you for outstanding service.
Tom Gebhard
Assisted by Alex Pendleton, very easy and professional experience. Ordered on Friday, received on following Monday. Very impressive, will definitely use again and highly recommend.
Communicating with representative was easy, they knew what they were doing and efficiently so. My delivery came in wonky a couple of days and ahead of the expected date. Great product
Excellent! KUDOS! Very efficient and answered all my concerns in a very patient helpful manner.
I would recommend Real Truck to anyone.
Great service! Professional all the way!
Talked to someone who knew what he's doing and made ordering my havoc h3 easy!
Phenomenal products, and even though one extra order could not be stopped, they were polite to provide a return label to send them back with hopes of bring refunded. I would recommend this company to others.
I was very pleased with the help I received.
I will definitely recommend this company.
Had a mishap with my computer and didn't think it went through.Called Real Truck and they completed the order. Only thing I ended up with two orders being shipped have to send one back. No Worries!
Polite and very helpful in assuring you get the correct items and at the best price.
Spent many hours searching for a truck bed cover for a Chevy Colorado. Checked with the Chevy dealer which was o f little help. Scoured the internet for hours trying to find the right model to fit the truck and provide easy install. So pleased I found Real Truck because their representative was extremely helpful in guiding me in picking the right cover that met my expectations and the price was very reasonable with free shipping.
Had to call because replacement step pads are not on web site to reorder. Gentlemen on phone was extremely helpful. Had me taken care of in no time and replacement pads are on the way. Thank you.
From ordering to delivery you guys were exceptional highly recommend to anyone
Perfection, patient personal with a quick response to help… keep it up good job!
I have ordered before always helpful great customer service if needed always check them first
I called looking for a tonneau cover and I was we helped with selection with all questions answered. Pricing was very competitive for what I purchased. Thank you!
Sales associate was very helpful, answering all my questions promptly. Order was easy. Delivery of product on the way as I write.
I was looking for a cover for my truck bed. The website had not caught up to 2023 models so I called the 1800#. The guy could not be nicer and very knowledgeable. He quickly identified what I needed and assured me that it would fit my truck. I will definitely shop at RealTruck again.
Great customer service.
He took time to make sure that I was getting the right product for my vehicle
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.