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RealTruckReviews 8,254

4.4

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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Great Company
December 3, 2022

I ordered some Husky Floor Liners for my 2023 Honda Ridgeline truck and also topper for the box and was told they would be delivered in 2-5 in 2-5 days. And they were delivered as promised. I dealt with RealTruck previously and was not disappointed. Getting together another order for my truck accessories and I will be ordering from RealTruck again.Thank you for outstanding service.
Tom Gebhard

Date of experience: December 3, 2022
Texas
1 review
0 helpful votes
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BX4
December 3, 2022

Assisted by Alex Pendleton, very easy and professional experience. Ordered on Friday, received on following Monday. Very impressive, will definitely use again and highly recommend.

Date of experience: December 3, 2022
Virginia
1 review
0 helpful votes
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Friendly, fast and efficient
December 3, 2022

Communicating with representative was easy, they knew what they were doing and efficiently so. My delivery came in wonky a couple of days and ahead of the expected date. Great product

Date of experience: December 3, 2022
Massachusetts
1 review
0 helpful votes
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T cover
December 3, 2022

Very professional and knowledgeable of the products we talked about!

Date of experience: December 3, 2022
Connecticut
1 review
0 helpful votes
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5 star review!
December 3, 2022

Excellent! KUDOS! Very efficient and answered all my concerns in a very patient helpful manner.
I would recommend Real Truck to anyone.
Great service! Professional all the way!

Date of experience: December 3, 2022
Iowa
1 review
0 helpful votes
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Nice people, easy ordering
December 3, 2022

Talked to someone who knew what he's doing and made ordering my havoc h3 easy!

Date of experience: December 3, 2022
Colorado
1 review
0 helpful votes
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Helpful and fast
December 3, 2022

Excellent knowledge and got the order placed quickly.

Date of experience: December 3, 2022
Colorado
2 reviews
0 helpful votes
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Side mirrors order
December 3, 2022

Phenomenal products, and even though one extra order could not be stopped, they were polite to provide a return label to send them back with hopes of bring refunded. I would recommend this company to others.

Date of experience: December 3, 2022
Rhode Island
1 review
0 helpful votes
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Professional customer service people
December 3, 2022

I was very pleased with the help I received.
I will definitely recommend this company.

Date of experience: December 3, 2022
Kentucky
1 review
0 helpful votes
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Protection
December 2, 2022

Had a mishap with my computer and didn't think it went through.Called Real Truck and they completed the order. Only thing I ended up with two orders being shipped have to send one back. No Worries!

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Guarantied Accuracy
December 2, 2022

Polite and very helpful in assuring you get the correct items and at the best price.

Date of experience: December 2, 2022
Virginia
1 review
0 helpful votes
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So Glad I Discovered Real Truck
December 2, 2022

Spent many hours searching for a truck bed cover for a Chevy Colorado. Checked with the Chevy dealer which was o f little help. Scoured the internet for hours trying to find the right model to fit the truck and provide easy install. So pleased I found Real Truck because their representative was extremely helpful in guiding me in picking the right cover that met my expectations and the price was very reasonable with free shipping.

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Customer service
December 2, 2022

Had to call because replacement step pads are not on web site to reorder. Gentlemen on phone was extremely helpful. Had me taken care of in no time and replacement pads are on the way. Thank you.

Date of experience: December 2, 2022
Arizona
1 review
0 helpful votes
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Loved every minute!
December 2, 2022

From ordering to delivery you guys were exceptional highly recommend to anyone

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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Great performance all's good
December 2, 2022

Perfection, patient personal with a quick response to help… keep it up good job!

Date of experience: December 2, 2022
Colorado
1 review
0 helpful votes
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Great guys
December 2, 2022

I have ordered before always helpful great customer service if needed always check them first

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Helpful and Kind
December 2, 2022

I called looking for a tonneau cover and I was we helped with selection with all questions answered. Pricing was very competitive for what I purchased. Thank you!

Date of experience: December 2, 2022
Florida
1 review
0 helpful votes
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Product purchase
December 2, 2022

Sales associate was very helpful, answering all my questions promptly. Order was easy. Delivery of product on the way as I write.

Date of experience: December 2, 2022
Alabama
1 review
0 helpful votes
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I was looking for a cover for my truck bed. The website had not caught up to 2023 models so I called the 1800#. The guy could not be nicer and very knowledgeable. He quickly identified what I needed and assured me that it would fit my truck. I will definitely shop at RealTruck again.

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Customer service
December 1, 2022

Great customer service.
He took time to make sure that I was getting the right product for my vehicle

Date of experience: December 1, 2022