RealTruckReviews 8,437

4 days and still hasn't shipped. No communication. So much for " Rapid Ship "

Called with a question which was answered quickly and she placed an order for me.

After reviewing my vehicle with the sales rep, I ordered a set of running boards for my 2015 1794 Tundra. I received them and the front end pushes the mud flap forward. Otherwise they are fine.

I had questions and. Call to their phone number and Todd helped me make sure I got the right items ordered. He even found a discount or two which was great. I was excited that things went so smoothly.

Appreciated that I was able to get a quick answer on the appropriate floor mat accessory for our van. Good prices and free shipping too.

When ordering the cover, there were no indications it was backordered or any kind of delay expected. I ordered it thinking it would be shipped in a timely manner, but guess not. It has shown to be in "fulfillment pending" since ordering and I have no ideal when to expect it.

Order parts told everything was there then found out that the airbags were backorder. Didn't know when they would be delivered. Will be returning everything you sent. No help on the phone 45 minute wait

Professional customer service, Cris was very helpful and did happen to find a savings on my order.

I ordered mats Saturday told they would ship Monday and get delivered Wednesday I called Wednesday and couldn't get through called back in the afternoon and said it would be expedited and would call me back Today I called talked to Grant x1686 he said he would get a Supervisor call me about an hour ago order #*******

I had searched for over an hour to find the nerf bars for my truck. Chatted w/tech support and within 5 minutes Michael L. Had me lined up withe product I wanted. And at an awesome price savings!

The salesman that helped me was Awesome. He was helpful and fast. Had a text sent to me within seconds of the part and ready for payment

I called sales to confirm the tonneau cover fit on a new truck platform. This is my second Gator cover from RealTruck. Like before, the service is great, priced better than competitors, great product and easy to install. My product was available in their warehouse and shipped the same day I called! My previous hardcover from RealTruck lasted 6 years under heavy use and was in great shape when I sold the truck.

Excellent customer service. Explained the choices for floor liners. Waiting to get my floor liners to review.

I call because I was having payment issues with the web site. The person I talked to was very helpful and got the parts I wanted on order finding the quickest way to get them to me. I appreciate the time she took to help me.

Customer service and sales reps were outstanding. Sales rep knew provided important details on the product being ordered.

I typo 2015 instead of 2025. They were quick to respond and fix things for me. They were understanding and didn't make me feel like I was stupid.

Matt was very helpful and handled everything quickly. Give him a raise.

Very easy and the sales consultant was friendly and professional

Great service via messenger, completed entire order with questions asked and answered, Awesome!