business logo of RealTruck

RealTruck

Overview

RealTruck has a rating of 4.5 stars from 7,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RealTruck most frequently mention customer service, tonneau cover and great experience. RealTruck ranks 4th among Auto Accessories sites.

This company does not typically respond to reviews
+185
How would you rate RealTruck?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Lawrence K.
Unfollow Lawrence K.
Send Message
Share Review
Report Review

Had three calls to Real Truck after odering and receiving the Bug Shield. First girl sent email with the link to install. This link was for installing tape style instal lation, how ever mine was a bolt in install. Called back to the second girl after explaining I have bolt on bug shield she explained that the hood had space for me to put nuts in to screw the screws too well that was not the case either, she then advised me to return the bug ahield as it would not work. I then called in a third time and was informed that they had install for the bug shield. She emailed me the instructions and a set of hardware to install the bug shield. Problem is I got three different sceniors on install before got the correct information on the install. I got the 2024 Honda EXL AVS bug shield could not believe the cost vs what the flimsy bug shield is. Installed it and noticed the bottom of the bug shield does not contour the nose of the car as the crease in the bug shield is off thus causing the bug shield not to properly contour the nose it is covering on the car. Did not see this until after installation.

Date of experience: February 14, 2025
Missouri
1 review
0 helpful votes
Follow Nathan R.
Unfollow Nathan R.
Send Message
Share Review
Report Review

Sound Customer Service
March 30, 2025

The experience was exceptional from my initial question, clarification questions, to purchase. All my questions were answered.

Date of experience: March 20, 2025
Wyoming
1 review
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Send Message
Share Review
Report Review

Great customer service
April 27, 2025

The ordering process was quick and simple. It shipped the next day and arrived earlier than expected.

Date of experience: April 17, 2025
New York
1 review
0 helpful votes
Follow Rossano B.
Unfollow Rossano B.
Send Message
Share Review
Report Review

Missileman
December 13, 2024

I was very pleased to purchase a roll top cover. I started out with virtual but was able to speak directly with the associate. Had many questions she was able to answer and direct me in the right way.

Date of experience: December 3, 2024
Florida
1 review
0 helpful votes
Follow Ariel E.
Unfollow Ariel E.
Send Message
Share Review
Report Review

Great customer service
March 13, 2025

Matt answered all my questions, knows the product and knows the ins and out very knowledgeable, thank you for your help.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
Follow Victor M.
Unfollow Victor M.
Send Message
Share Review
Report Review

Flag for hood.
March 17, 2025

Excellent customer service!
The representative was able to find the product, gave me a military discount and shipped the product to me free of charge,

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Send Message
Share Review
Report Review

Perfect Combo
May 3, 2025

I got hold of Grant and he walked me thru one of the best experiences of dealing with any Merchant, as he explained everything to me and I got what I needed, thanks Grant and Real Truck...

Date of experience: April 23, 2025
New Jersey
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Send Message
Share Review
Report Review

Truck bed cover
March 21, 2025

Very good, salesman was very knowledgeable about my needs and took all my information about my truck then found the cover I needed

Date of experience: March 11, 2025
Indiana
1 review
0 helpful votes
Follow Dave E.
Unfollow Dave E.
Send Message
Share Review
Report Review

Bed rug purchase
April 1, 2025

Received the product quickly. Was helped online with a chat representative. Good experience. Good product. Looking forward to the install.

Date of experience: March 22, 2025
New Mexico
1 review
0 helpful votes
Follow Catherine B.
Unfollow Catherine B.
Send Message
Share Review
Report Review

Blazer Liners
May 1, 2025

Look wonderful. Love em'. I can hardly wait to see how they wash easily. Love the way they conform to the floor of the Blazer.

Date of experience: April 21, 2025
Pennsylvania
2 reviews
4 helpful votes
Follow Greg A.
Unfollow Greg A.
Send Message
Share Review
Report Review

Great product in the Tonneau Top Lineup
March 17, 2025

The BAK Flip product for my 2004 Toyota Tundra looks like the perfect product to enhance my truck and keep my tools safe, secure and weathertight...Thank you RealTruck for putting out a quality product line...

Date of experience: March 7, 2025
Connecticut
1 review
0 helpful votes
Follow Fernando O.
Unfollow Fernando O.
Send Message
Share Review
Report Review

Honda Ridgeline
May 1, 2025

Chris was very helpful, his knowledge of the products was very helpful i will definitely purchase more accessories in the future

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
Follow Jimmy G.
Unfollow Jimmy G.
Send Message
Share Review
Report Review

Mislead
December 15, 2024

I was told by sales agent the matt's would be shipped next day (Dec 3) checked order and was told a minimum of 2-3 weeks, this is a Christmas present and that would put it out past Christmas out past Christmas. I feel as I was lied to about shipping

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Send Message
Share Review
Report Review

Gator Recoil purchase
December 7, 2024

Met Amber through the forums and had an amazing experience. Her customer service and follow up made me purchase from them. I would have done 5 stars but my Gator came with no instructions and the Realtruck "Ford"video is incorrect. The 8 locknuts a side is wrong since they only give you 12. Plus the pics online only showed 6. Lost an hour or so researching and questioning myself because of it. My advice, set the rear first. Or you will fight it all day.

Date of experience: November 27, 2024
Georgia
1 review
0 helpful votes
Follow Terry C.
Unfollow Terry C.
Send Message
Share Review
Report Review

Outstanding
April 18, 2025

The person who helped me was polite and helped me with any question I had asked and helped me get my order complete.

Date of experience: April 8, 2025
Maryland
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

Nothing to it
April 16, 2025

Called the number and ordered what I needed.
The person on the phone was well versed in the products. And was very helpful.

Date of experience: April 6, 2025
Nevada
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

NIce talking to a person
December 6, 2024

I ended up needing to talk to a person due to my whacky shipping circumstance and Matt was terrific. In addition he turned me on to a product that I did not see on the web site that is better suited for y needs. Thanks John

Date of experience: November 26, 2024
Oregon
1 review
0 helpful votes
Follow Valentin B.
Unfollow Valentin B.
Send Message
Share Review
Report Review

Real help
March 15, 2025

The fact that you get to chat with a real person that gets you, should make you want to order with Realtruck.com

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
Follow Marshall M.
Unfollow Marshall M.
Send Message
Share Review
Report Review

Great Mats
March 20, 2025

Ordered one day and rear mat came the next day and the front mats the next day. Good service and great mats, this makes my 5th set.

Date of experience: March 10, 2025
Texas
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Send Message
Share Review
Report Review

Purchase from Real Truck
March 15, 2025

Experience was great with everyone I dealt with. Everyone was very helpful to me to make my final decision on the product I purchased.

Date of experience: March 5, 2025