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Realteus has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Realteus ranks 8th among Virtual World sites.
Stay away from them, because thats what they do with their customers. I was lucky enough to receive the pad after a long time but expected to receive a license key for the SimShaker-software that was supposed to be included in the price, but still waiting for it along with several others after submitting a ticket to them over a month ago. Even worse, many who ordered this pad before me havent even received the hardware yet! Some receive the whole kit but the license wont work, and you have to spend another ~50 for the software to use the pad since its one-way communication with this worthless company. What everyone of us have in common though is that their so-called customer support completely ignores its paying customers by simply not giving a damn about responding and helping them. Stay away from this very shady company at all cost, like they avoid their paying customers in the same manner.
Stay away from them, because thats what they do with their customers.
I was lucky enough to receive the pad after a long time but expected to receive a license key for the SimShaker-software that was supposed to be included in the price, but still waiting for it along with several others after submitting a ticket to them over a month ago.
Even worse, many who ordered this pad before me havent even received the hardware yet!
Some receive the whole kit but the license wont work, and you have to spend another ~50 for the software to use the pad since its one-way communication with this worthless company.
What everyone of us have in common though is that their so-called customer support completely ignores its paying customers by simply not giving a damn about responding and helping them.
Stay away from this very shady company at all cost, like they avoid their paying customers in the same manner.
Felt compelled to write this review for the product which I don't yet have and almost surely get the impression that I won't be getting a product. This outfit has hands down the worst communication skillset of any business I have ever see. They straight up lie on their FB/Instagram and Twitter feeds about delivery. They come up with every excuse under the sun when you do get hold of someone. I was an early backer early last year and they promised delivery my mid to late August 2018 and would ship in order of backers. As of Jan 31st still no product and no replys to emails. And now on their news feed on their website say they are shipping all EU orders first and then the rest of the world. So thats a blatant change from what they originally said and is absolute disgrace to any early backer that isn't in the EU. But more. To the point even if they said this its no guarantees anyone in the EU will get one anyway as they just lie and lie and lie. They are basically scamming people out of money for a product that doesn't exist and posting a few fake reviews to keep people pre ordering. Website now says sold out so that probably means that they have realized that we are on to them and have taken the money and run to hide somewhere. So as for THE product all I can say is FAKE FAKE FAKE. Look for an alternative as this is a waste of money and a straight up SCAM.
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