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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Easy and a much better price than I found elsewhere...
Not a problem, easy to locate items. With the help of the people on the phone at raneys truck parts, they were very helpful and courteous. L would recommend them an there products to anyone. Thank you Raneys truck parts staff, you were a big help.
Good
Was great ty
Easy so far, lets see what i receive and when it gets here
My only complaint would be how many emails I now receive. I would prefer not to get offers multiple times per day/week.
Your web site is just great i can find everything i'm looking for keep up the great work
Your mud flap listings are confusing, Do you sell these by the pair or one as indicated in the listings. You do not answer your phone for clarification. I hope I have no further problems with this order.
Easy
Easy to find the products I was looking for
Best price i could find
Very Happy
Very good retailer.
Good buying experience will return for future parts
It took a long time to get the pacikage to me
The correspondence time is great. Norm will get back with you very quickly with any info you need. What wasn't great was that I placed my order on a Tuesday morning and it did not ship until the following Monday. I confirmed before I placed the order that it was in stock. It took 13 days from the time I submitted my order until the part arrived at my shop. I really like the part but I will shop somewhere else next time.
Parts excided my expiations and the shipping was fast and arrived on time.
Your site is great. Easy to manage. From the time to order and delivery everything was excellent.
Need more selection
Good shopping experience
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!