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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Site was easy to use
Found what I was looking for.
Easy to navigate and select
I loved the parts
Quick and simple, better price than KW by far.
Ccc
Easy to use web-site
Excellent experience! I couldn't find the specific item I needed so I chatted with a live representative who sent me to the link of the exact item I was looking for.
Greatly satisfied! Will be doing business again in the near future.
Very pleased with the service and products.
First time buyer shopping was good
Was looking for a realistic priced repair part. Had to wait on item, about 10 days, but Raney's contacted me next day after ordering indicating it would be around 2 weeks out
,,,
Will order again in the future
Good
Great product, great price!
Always great
Wrong product as I will be contacting you tomorrow to schedule the retrim
Nice experience
Easy for me thanks
I had a great overall experience and will definitely be shopping with them in the future.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!