On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to find items and to order. Satisfied with the product. It fits and is doing its job.
I like buying from Raney's, but wish they shipped a little quicker.
Real good shopping experience
Pleasant and easy
Service was excellent. Product was excellent. Delivery time was excellent. I will buy there again!
Raney's called several times to confirm the shipping address. Because of that, delivery was delayed but we finally got the stacks.
None
Thanks for quick shipping. Liked the tracking info on shipments!
Excellent
Easy to navigate
Great and fast
Simple and easy, 10% off didn't hurt either...
Had what we needed. Quick & easy to find.
First purchase. More to follow.
Great product!
Easy, reasonable
Easy to navigate site
Good buy
Great!
Good
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!