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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Arrived early. Great price. Great construction. Very happy
Got exactly what I needed.
Looks like you have good things for a w900 that i need...
Found just what I was looking for.
Very satisfied, just as advertised. Looks very sharp.
Painless shopping experience and quality products.
First time shopper. Fastest shipping I've ever had to canada will purchase from you guys again.
You had what i needed and it was shipped and delivered in a reasonable amount of time
I have ordered items from Raney's several times as gifts for family members who are truckers. Have always been very satisfied with helpful service and prompt delivery. I am sure I will purchase from them again.
Good
Enthusiast Easy to find what I wanted. The photos and descriptions helped me chose the right part. The price was good and my order came when expected.
Found what I was looking for, hope they are good quality.
Good selection, good price.
Everything has been perfect
Free shipping was a scam
I find it difficult to find items sometimes.
I had a fitment problem with the product purchased. Raney's made every effort to correct the problem. It is rare in today's world to find a company that contacts their customer to address problems and correct them
Good I have been searching for this type of light
Was a+ experience
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!