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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Great place to deal with
Great products! Love the steering weel I ordered thanks scott
Straight forward & easy. The product is exactly as advertised & my driver absolutely loves it. Thank you Raney's now my driver can get some sleep in the tractor.
Everything was A+
One of the mirrors would not illuminate the marker lite. We took it apart and found that it was wired backwards.
Good parts pair price
Shipping was slow
Special thanks to Kimberly Holmes for making sure I was taking care of. Great job!
Good
Always a class act service with the best prices and products available!
Ok good
The only problem was the shipping cost more than the item. I have ordered before and it was the same way. But i am still happy.
Took a little longer to get than I expected but otherwise fine.
It took a long time to get my order from you however I called customers service and the order was delivered right away and was exactly what I ordered and perfect for my truck.
Will keep buying
Great site
We had a problem with an item that we ordered. We went through the steps to return the item, but realized that return shipping would cost more than the item itself. Stephanie in their customer service department reached out to us and helped us resolve the issue. She was very professional and courteous and was able to help us return the item without incurring a large fee. It is rare for a company to reach out and show an interest in a small individual order and try to make things right. I appreciate their efforts to be helpful and run a good business. I would recommend this company because of my personal experience with them.
The product I received was just fine
Product as described.
Great looking forward to more orders.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!