Customer Service response is excellent and options available are extensive. More product size information on item I have ordered would have been nice but I think it will work. Thanks for wiring upgrade information.
Extremely disappointed in the product. Rather than send the actual shortie mud flap, you chose to just cut off a regular mud flap, making installation impossible because there are only two holes. Very unprofessional.
Simple and easy to order.
Write down the promotional codes they're hard to find later.
I've had trouble with a few items quality but have had Great customer service and they sent me a new one each time. Even when they told me is was off of warranty.
Best price on the Wilson 1000 mag mount antenna than any where else! The wish I could have used it for my trip back East a few weeks ago...but was delivered 2 days shy from my departure :( so I had to go to the local truck stop and buy a Lil Wil mag mount. But when I got home and there it was! I was extremely satisfied and money well spent! Will probably put on my 89 Ranger, so when I go into my Montana mountains and "skip" is rolling in, this antenna will do the job. Thanks again! :)
Your website needs to show if an item is in stock. My order came in 4 separate shipments and most of what I ordered were parts to build an air line hose assembly that were no good to me until the final item arrived which was the hose.
I could have went to my Mack dealer same day and got everything I needed, but would have costed me a little more money. You need to just sell the dress up truck parts and forget about repair parts if you can not have in stock something as simple as emergency and service air lines!
Great quality mud flaps. Very happy with them. Had an issue with the delivery address and the manufacturer. After several days and customer service representative, Andrew, keeping on top we finally got our order. Worked out great for us.
They have super fast shipping my package actually got her a few days earlier then when the site said it will come.
The part that I ordered has really great construction without a doubt will order from here again without a second Thought
Thank you for having all my orders delivered to my shop. May not seem like much of a accomplishment but I live in Canada and my order showed up on time complete and unharmed. So all I can say is will be doing business in the future. If you are Canadian don't hesitate these guys know there stuff and are very professional at what they do. I tracked my shipment from the time it was made to the time it showed up on my doorstep.
Thanks again from Alberta Canada.M.H.
I was not made aware the part was out of stock until AFTER I paid for it. But it was understandably so, it was an accessories for a 1996 model truck. The hood mounted bug deflector arrived in great condition and fit like a glove. However, it buckles in speeds over 70 MPH. It needs either better support or to made from a slightly heavier gauge of metal. Overall, I'm satisfied with my purchase.
Easy website to navigate and place order. Called customer service for info on a couple of items I ordered, they were very knowledgeable and extremely helpful. I will definitely order from Raney's again.
Very happy had a warranty claim and it was handled quickly got my new part within a few days
Very easy to find the right product for our truck. Lots of selection with numerous accessories we didn't see anywhere else! Shipping to Canada was very fast with no complications. Definitely made life time customers out of us!
Well organized, described and easy to navigate website. Extremely pleasing to browse through and look at different products.
This was my first purchase but it definitely won't be the last. Thank you for very well put together website.
So far so good! Too bad you folks don't have a dealer on the island of Oahu! A lot of the truckers love their chrome products here! I used to work for Cummins/International Trucks of Hawaii, & Hawaii Truck Parts Sales & Services and chrome was always a high seller. But both places didn't carry much. Now I have old customers calling me directly to hunt chrome down for them. So I'll be back for more! I was actually thinking of trying to open a little chrome shop. But it's a little hard here to do it without backing...
Order came on time and it was the exact fit of gallery that I needed. Very much recommend
Product appeared to be in good condition when received, but after installing one headlight didn't work... The halo around it only lit up a little on one halo (they each have 2 halos) tried calling them, it was a Saturday, so I had to leave a message... No one has gotten back with me yet, so after a week & a half, I still have have the new headlights in, but not fully functional! I just want the one replaced! I will still order from them, but I hope that customer service picks up their game soon...
Wrong tracking info sent to me. Called 2 separate times. First time CSR said they would email me the correct tracking number. Never happen. So I emailed a few days later. Not one response. Then I called again. It actually was out for delivery but I was not home to get it because of the other non responsive requests
Painless ordering process and fairly quick shipping
Item looked great and fit perfectly. Really made a difference in the appearance of the door panel.
Only problem is it did not take 10% off on all lights ordered, did receive but only one of breather lights ordered work and on the m1 halo lights, they do not come with bullet style plug for electrical fittings, just bare wires, thought they would have bullet male ends, the smaller m3 for the breather maker lights did, not sure if i will replace all my current ones with these halo version because of that. To much unnecessary connections needed to make work and weather resistant, but great looking light
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!
Raney's Truck Parts has a rating of 4.7 stars from 9,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Raney's Truck Parts most frequently mention customer service, fast delivery and timely manner. Raney's Truck Parts ranks 801st among Auto Parts sites.