Rakuten

I looked through my records an cannot find anything I purchased on the above Order ID or date.

Perhaps this is someone else's purchase???

However, all above aside, I have had no problems shopping through Rakuten and enjoy receiving the ebates from them through the purchases I make.

I recently had to change my email address with Ebates, I really like Ebates for the discounts but I've never had to use customer service before. They certainly reflect the quality of the company a smooth and easy transition.

I had an issue ( first time ever) with a purchase not showing up so I had not received my cash back yet. I emailed them about the issue and literally within a minute my cash back was posted to my account. That qualifies as super sonic speed to me! I have been with Ebates for many years now and I love it so much. This was my very first issue too.

I always have great customer service with ebates. This time I needed some pretty thorough researching and Cathleen was on top of it. Followed through and updated me through the process. Truly appreciated her customer service, loyalty and overall help! Thank you so much!

They have a great and efficient customer service team that answered all my questions and assisted with my inquires faster that any other company I've dealt with in the past. This only shows how reliable they are. Keep up the great work!

This is an issue i have been emailing the company about and never got a reply. I had some time to spare today and decided to call and was helped by Zack. He was extremely helpful and FAST!

Thank you to him!

The customer service is outstanding. I forgot to use ebates this past weekend and emailed them. They accepted the receipt and gave me the "rebate" or "cash back" on the purchase I made. I have never been let down by their customer service team or the website. Comes in handy around the holidays! LOVE them

Ebates provides excellent customer service and fulfill their promise of cash back on a ton of online stores. Also, their double cash back deals are great and you will be able to know very quickly the amount of cash back on your account. I definitely recommend Ebates after more than one year using the service.

I love Ebates! I had an issue with one of my orders, and it was solved in a prompt time manner! Everyone involved was polite and treated me as a great customer! I thought their customer service was above average! Thank you!

This is a reputable business with very helpful staff I would recommend E Bates to everyone. Cash back is generous and run qualified the cash goes into your account immediately it is a pleasure to go shopping when you get cash back.

Being a first time user with Ebates I found that I had some questions regarding my cash back. I was more than please with not only the response time, but the outcome as well!

Bridgett from Customer Care is awesome!

Ebates delivers! It is easy to use and it gives you money for shopping electronically. Ebates also has extra cash back frequently. I have been a member less than a year but have received about $80 from different purchases. The last one I received $40 back when I bought shades through JCPenneys. Love Ebates! And they just put the money in your PayPal account. Nice and Easy

I was missing a purchase on my account and asked them to look into it, Within 24 hrs the customer service had it corrected and were in constant communication with me. I couldn't be happier. Always a pleasure with Ebates!

I'm always impressed by Ebates' quick response time and almost always fast resolution of the problem. I don't have issues too often, but whenever I do, you guys always do a great job resolving them. Thanx--keep up the good work!

I started using Ebates in 2011 and messed up my account using different emails and ending up with multiple accounts. When I asked for them all to be consolidated my cash back disappeared. Molly in customer service went out of her way to find out where my cash back had gone and return it to me. I actually had a typo in one of my emails when I signed up. All fixed now (and I'll write it down).