Ebates is a no-brainer to use and will save you money each time you shop online at an "Ebates store." Their customer service is also outstanding, should there be any problems, which are few and far between!
Their tell-a-friend is the biggest lie ever. I have been referred the site to people over a year. I have 6 referral. 2 of them are in the recent tell-a-friend promotion period. Today all of my referral cash back is gone. But what is more upset? My friends' accounts are closed! So are their cashback, sign-up bonus. Also one friend reported that if you book your airline ticket on expedia through ebates there will be a $7 booking fee adding on top of your bill. Ebates will share $1.25 back with you of course! Stay away! They start to become SCAM!
Would just like to let you know that I am very pleased with the quick response on 2 purchases I made through Ebates.
I inquired about both orders placed with QVC and as soon as I made the inquiries with proof of purchase my cash back was added to my account. It is a pleasure doing business with your company.
I joined Rakuten some time back but didn't use the account until two days ago, when I signed up for a books company that met my needs.
I'm away writing content for my new website knowing that it's going to take at least a week maybe 10 days before I get a response from the company.
Low and behold this morning I receive an Email from Rakuten informing me that my account had been terminated. I hadn't even used the account, how can they terminate it without cause.
Apparently according to their Publisher Membership Agreement, they can terminate any account for no reason at all.
Well that seems to be absolutely true, I hadn't even joined any programs so there was nothing I could have violated, maybe they just didn't like my name.
Be careful if you are thinking of placing your eggs in the Rakuten basket, they could pull the plug for no reason at all.
I had a transaction that did not appear on my cash back activity. I emailed beats customer service who requested a copy of the receipt from the transaction. I sent them the info and in less than 12 hours I was notified that the transaction would be credited to my account! This is the first time in all the years that I have been using Ebates that I've had a problem. I was very impressed with their customer service.
Any problem with a fly by night vendor they host taking your money and delivering no product is met with the response "Rakuten.com is a virtual mall hosting sellers from all over... we ask our customers to contact the seller directly ".
Status of vendor web site: Unavailable
If you're the owner of this store (shopbeyondlimits.com)
Please sign in to resolve the issue, or contact support.
My first ever purchase with thru this company and they were off by a few dollars which I had to correct with several emails (they don't have a phone number.) then after waiting 2 months to get a $50 credit they automatically switched it to the next period pay cycle (e.g. I will have to wait another 3 months) without explanation. Probably hoping I wouldn't notice. Very disconcerting as the basis of my purchase was the giant 20% cash-back from ebates. Will see if and when I actually get my pending cash-back. As of yet no response from my email. I suggest you view ebates like mail in rebates, unreliable.
I joined Ebates a few months ago and I have since received over $15 in rewards checks. I shop online all of the time and although they are a bit slow to pay (not every month), I don't mind at all because it does come. I love that you just click a button and it automatically applies the discount. They have 'real' stores such as Walmart, Kohls and JC Penney, while also offering high end discounts for luxury purchases. They have a fantastic variety of shops and I just love it.
If you have been on the fence, jump off! You may not receive a BIG fat check, but even a few dollars here and there is rewarding.
I had a great experience with ebates.com My rebates only took a few days to post to my account, and they deposited my big fat check right on time. They actually give you decent rebates, unlike some sites I've used which barely give you anything, or have an unreasonable minimum that you have to reach before you can get anything. Anyway, I highly recommend ebates.com
I placed an order exactly same as my friend's order on same day. I received a lot less cash back then my friend. Also i created an account from invitation so I received $10 but they removed it from my accounts for some reason.
Every time i send a reply to customer service, different people reply which super annoying and i need to repeat myself.
Ebates is legit! I've gotten 3 chash back checks so far ranging between $13-$15. I'm not a big online shopper so my amounts are small, but I appreciate any money I can get back. If you have a problem with Ebates your probably not understanding the rules and how it works or your self referring yourself with different email to get the referral cash, you got caught and your upset about it. Great customer service also. I've sent emails asking questions and I get quick easy to understand answers back within 24 hours. Thanks Ebates!
I don't remember the year I first heard about Ebates. It was a TV ad and I immediately signed up because they had all the places I do business with, but had some health problems and forgot all about them. So, for over a year or two, whenever I bought something, I lost out on a rebate. I guess it was about a year ago that I decided "to join" and realized I was already signed up. A few times I've forgotten to use Ebates for my purchases and they came along with an app to remind me of cash back on sites and all I have to do is click on the app to activate it. It's fantastic! I have not missed a single rebate since and I thank them for being one of the most customer-oriented site ever.
My 60" TV was delivered, and as the box appeared completely undamaged, I didn't realize the screen was cracked until we were about to hang it on the wall. It must have been dropped, not crushed. Rakuten was very good about getting it picked up and replaced as soon as could be arranged.
I realized I did not receive credit for a Christmas purchase. I contacted the generic email and was instantly contacted. A few pieces of information were needed in my end and before I know it, Danielle had looked into the problem and resolved it. It has taken barely 30 minutes. Thank you for your concern, professionalism, and promptness.
Rakuten is my first place to go when I'm looking to shop online and in store. They have coupons and cash back opportunities and endless store options. I made multiple purchases at GroupOn and ended up with money in the bank.
I had a weird complex problem with credit for a multiple purchase made at once, when I got my notification from ebates I felt I was shorted dor the second purchase. After several emails, ebates was able to clearly explain what was going on. I truly appreciate their quick responses, always polite emails and their attempts to do right by their customers. I have bee with ebates since almost the beginning and am very happy with this company, no matter how large they get, you still receive personalized service.
Excellent and fast, it is a pleasure to see my cash back adding up monthly. Not only do I get sale prices at time of purchase I also get money back monthly in the purchase itself. This way I know I am not over paying for any products I buy. I like the fact that I can register my charge card and also now receive money back on in store purchases
I have been a member of Ebates, now Rakuten, for many years and have enjoyed the rebates on shopping I do routinely. What a nice thing to have that check come in quarterly. I especially enjoy when I am offered a little bonus if I have the check redeemed as an Amazon gift card. Saves postage, printing and gives the member a perk that is always appreciated.
We are sellers on rakuten, paid $100 to sell on their site for 3 month, so far we can't get paid for thousands of dollars in goods sold, every 5 days our account is deactivated, no reason given. They have no phone numbers for seller support, over 100 emails go unanswered, no communication of any kind! Do not see how they can stay in business... horrible site!
My experience is with eBates.com, but they just rolled that site into rakuten.com. They've actually been part of the same company for years, but just merged into one website. Anyway, I have made over $237 dollars over the past few years, with extremely limited effort. Basically, I've just shopped online like I always shop. But I use the 'ebates/rakuten' Chrome extension, and when I'm on a site, it alerts me that free cashback money is available. So I make the purchase like I would have anyway, and get some cashback. They used to mail me checks, but now it just gets direct deposited in my paypal account. I've had no problems!
Answer: I believe all the bad reviews answers your question.
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Jenny, Ebates does not earn credit for phone orders. We do not advise any of our members to place orders over the phone. If this happened, please send me the message showing where we advised this so that I can try to resolve the matter for you. My direct address is facebookhelp@ebates.com
Answer: Hi Mike, This is a great idea. I'll make sure that our leadership team is aware of this suggestion and I'll see what we can do to make it happen in the future. We know that Ebates is the best Cash Back shopping service, but we appreciate your confirmation of this fact.
Answer: I can't answer about the owner ripping people off. All I know is I have ordered from Rakuten numerous times and have nothing but praise for them. I haven't read the bad reviews but I've gotten nothing but good products.
Answer: I can't tell you I would buy again. I had no help from rakuten when needed. They said they are not responsible for the sellers since they work as an online shopping center. I would suggest you buying at Amazon. I never had problems with them. Regards
Answer: I dont know there some wierred how come I just order some jewelry.com and I order two earring only and its just 30.00 dollars. But when I use debates the price went up to high.
Answer: If it for some reason doesn't show like it should, I contact ebates. I include a copy of the email with the information from the order placed. Normally I wait until the purchase has arrived. This gives ebates and the store to put the transaction in your account.
Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.