Rakuten UK has a consumer rating of 3 stars from 34 reviews indicating that most consumers are generally dissatisfied with their purchases. Rakuten UK also ranks 74th among Games sites. The most common issues with Rakuten UK are around customer service, which is not as good as expected by some customers.
Good site, it's been redesigned recently by the looks of it. It was hard to find the film I was looking for as there's loads of toys and groceries on the homepage now. Still its good old play.com as my dvd arrived quickly and it was a cheapest on the internet. I still prefer these guys to Amazon though I'm not sure about buying penny sweets from them...See positive reviews
Stay away, their customer service is shambolic when it happens at all, their attitude towards their customers is one of total disdain and they basically try and rob you when offering a 'refund' - less than a quarter of what I spent was offered. No apology, no explanation, barely any communication at all in fact.See critical reviews
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Tip for consumers: Avoid it!
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