I don't recommend this website, they tried to scam me. They are dishonest and they lie.
Wait time was very minimal and customer service was excellent...! Thanks.
Shipping is fast and customer service is beyond great.
Carson was very helpful and pleasant and made my return process very easy.
Dante was really helpful. I was taken care immediately. Really appreciate!
It was pleasure speaking to Finn. He resolved my issue promptly
Lee was very helpful with me today! Nice to have employees that truly care. Thank you
Have been shopping with Raise.com for sometimes, nice experience.
Everybody is always nice and polite. Keep up the good work
Great site with a very friendly customer service rep named Lee. Thanks!
The member support rep was very helpful and courteous. I had a great experience.
THRILLED at their highest possible customer service. Phillip went way over and above what I expected. THANK YOU!
I had a horrible experience with those guys, stay away.
Very professional, thank you so much for everything!
She was very nice and answered all of my questions! Great job!
I had an issue with a gift card and they resolved it. No problem.
Answer: I had a problem with the lowes gift cards i purchased from Raise as they did not work at lowes. It took upwards of 10 calls and over 3 months before I received my over $700 back. I will never buy anything on Raise again
Answer: People should unite and file a class action lawsuit against these guys, any attorneys reading this?
Answer: You check the balance on the business' website. For instance, if you have a McDonald's gift card, go to McDonald's website to check the card balance.
Answer: The usual issue is that someone will buy a gift card with a stolen credit card and then sell it to Raise (or others) for cash. Usually within 100 days the gift card issuer will find out when they have been charged back for the stolen card purchase, at which point they invalidate the card and zero the balance. Raise.com will refund you the unused balance on the card prior to it being zeroed out, but only within 60 days of your order. Their short protection policy limits their exposure if a high value card is invalidated and you come looking for a refund three months after you bought it. Every gift card reseller has a different policy for refunds. Some are as short as a few weeks, others last 100 days or more. Raise.com's 60 day policy is shorter than many of their competitors, which is why I don't use them much anymore. The lessons I have learned is only order cards you will use entirely within the next month, never gift them to others, and keep a spreadsheet if you order a lot of cards so you can keep track of balances. In all, I've had about 3% of the 200 cards I've ordered suddenly zeroed out. The majority were for improbably large amounts, which is why I now try and order lower value cards. One site suddenly listed 10 $100 gift cards for Jimmy Johns, a sub shop. One has to wonder who would order gift cards like this in the first place, only to put up for resale. It turned out the original buyer used a stolen credit card to buy them all and turned the proceeds into cash. The cards were all zeroed out. I have learned to be suspicious when a large number of high $ value cards in the same amount suddenly go up for sale. So while it may make sense to buy a $100 gift card for Sears, it usually isn't to buy a $100 gift card for Dunkin Donuts.
Answer: Susan, we're sorry to hear about the trouble you are having. Can you please send an email to member.success@raise.com with the email address associated with your account so that we can look into this for you?
Raise has a rating of 2.8 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Raise most frequently mention gift card, business days and next day. Raise ranks 5th among Gift Cards sites.