Raise

Since so many people complain about the gift card balance all gone after 100 days and raise doesn't bother and sorry u are screwed I cannot help kinda thing.

I am one of the victims, there is something painful I learnt from the 10 hrs of panic and anger on phone calls to raise, to Wholefood and TJMaxx store managers and customer services. Meanwhile, I am a mother of a crying 10 months old baby who I was carrying him at the TJMaxx store trying to resolved the 0 balance giftcard (I purchased from raise) problem with no results and no help. I learnt this lesson the most painful way. I cannot believe I let myself go through such terrible experience because of a mistake of buying their giftcards on raise.

I learnt This is how unsafe it is about giftcard is that, because we don't have the original purchase receipt! I thought the TJMaxx physical giftcard was safer but not really. The person who sold us the card report lost or stolen card and get his card replaced and zero out our balance.

Because TJMaxx will only ask for the original receipt and credit card proof of payment, if u can tell them the purchase date they can help you. But of course we Will never know that piece of information. And the store asked where u got the gift card from, once they know it's from raise they said sorry we cannot help u at all.

Anyways, dont buy any gift cards unless u use it right away. That's the only suggestions most people will tell me. Or prepare to cry and panic at the store when u wanna use it to make a few purchases for your baby and family just like me.

We lost 600 dollars because of bad gift cards. Stay away from raise. It's really not worth your time and energy to go through all these troubles. U will be panic and angry like me when u found out the gift cards no longer has any money in it without u using it at All and 100 days fly pass. Raise won't even try to resolve the problem at all and throw u the its pass 100 days right away. I seriously think they are part of the scammer business now, because many of my friends experience the same thing (being scammed).

Do u guys have any "buyer be aware" experience to share or any painful stories like mine to share? Please share it here and on their Facebook and Twitter to let everyone knows!

This is the second discounted gift card company I have used. I have only used cardpool.com which was great but they did not have many selections so I decided to use raise.com. I never had any issues with cardpool.com so when I decided to use raise.com, I never imagined that I would have any problems. Boy was I wrong big time! Some cards I received but 3 cards I did not receive. They said that I would have to wait 30 days from the order date to qualify for a refund and not to worry and to call back once the 30 days have passed. I called after a month from the purchase date and they said they will "review" and then refund back to my credit card. It didn't happen. I gave them another call (holding for 15 minutes for someone to pick up), asked about the refund and they said they would take care of it. I let it go for few weeks, then I receive an email about "one" refund but no mention of the other 2 gift cards that should be refunded. Talk about sloppy work. I emailed asking about the 2 gift cards, I emailed couple times, no response, I emailed again, no response, finally I emailed to respond to me (this time the email was not as friendly), then the "support" employee said the one gift card was scanned and redeemed in my area so no refund can be made. She did not mention the other gift card (sloppy work again). So, what I got was, it was scanned and redeemed in your area so no refund must mean you redeemed it so no refund. WHAT? So, of course I am going to call them. Was on hold for 15 minutes, had to explain to the call rep while he brought up my account online, i asked for a supervisor and was told i would have to wait because the supervisor was busy doing something, put me on hold again, then the supervisor said he will put my request in at the other department to review (REVIEW again?). I asked him if I would get my refund and that he does not know since it is not his department and that he would ask my request to be looked at the correct department (does this sound like a runaround, I think it is...)the supervisor that takes the call does not know the everyday procedure? I am sure that I am not the only one in this situation, the mail fraud goes on all the time. The envelope that they send in, if you feel it, you can feel the card so someone can easily steal the envelope knowing there is a plastic card. The ironic thing is, I am trying to save money by using raise.com but instead of saving money, I am getting ripped off from the company. Anyone who reads this should stay away from Raise.com. You will get ripped off sooner or later from the company. Had I read their negative reviews prior to using their services, I would have NEVER used their services. Two words, STAY AWAY. Research the company before using. Take my advice.