Raise

Unless you want to lose money, don't go near these guys. Sold a gift card for over $200 and waited about a month, and they are refusing to give me my money. I already uploaded an ID but they said it didn't meet their guidelines for some reason. The reason is, so they could steal my money. They replied that it is due to a mismatch in account information. That is just their stock reply, because the receipt, 2 forms of ID, my bank account, and credit card were all verified. You have no idea how much verification they required. My phone number was also verified. They are a scam company. AVOID THEM. I have to go through a huge hassle trying to take them to small claims court.

Fantastic, friendly, and fast service from Lizzy.
I messed up a few times in interrupting her but she was so kind and didn't yell at me for it. I didn't do it on purpose, I just have difficulty talking on the phone without interrupting people. Despite this, Lizzy never made me feel bad about it and I thank her greatly for her patience and assistance.

They ignore my emails after I've asked for a refund on a gift card that has not been activated. I will have to resolve this issue through my credit card. FYI, if you're going to buy from them know that there is a no return policy for any reason.

Raise's guarantee was absolutely flawless in my experience. Within an hour of receiving my Taco Bell gift card, I checked online the balance only to discover it has a zero balance. After getting on the phone with Raise, they were able to check the gift card balance on their end and they confirmed the same thing I encountered. Immediately after seeing this they issued a refund. The safety and confidence in the Raise system the reason I will return.

My experience has been very good, however with all the fraud going on and the phishing e-mails, I would recommend that when you ask a client to call back to speak about an order, you give the toll free number listed on the website and have an option for the security area they need to reach. I did not recognize the 312 number given, therefore I called the 888 number and when they tried to transfer me, I got hung up on.

If this issue was corrected, Raise would get a 5!

HORRIBLE! DO NOT BUY FROM THEM!
I got the card with wrong pin number and the customer service is telling me they can check the balance so it has to be good, I asked her the purpose of buying the card is for checking the balance or to be used? She was basically telling me it is my problem. Looks like I would not see the refund coming neither. I have to file a fraud!

After many years, I have to give the credit back to Raise. They became so much better now. And every shipment is very reliable. I have given them one more chance after last review because an accident and I believe I have talked to another customer service and they did fix the problem. After all, never problem again.

Despite reading the poor reviews here I decided to take a chance and went ahead and purchased Home Depot gifts cards for a high value of $900. My experience was perfect. I received the codes and pins within a couple of hours of paying and used them on the Home depot website with no problem... it was great to save some money!
How the website works is the giftcards on this site are sold to you by individuals and Raise acts as a third party. I have no doubt that some people have a bad experience and that is really a sad shame. But keep in mind that most people take the time to write a review when they have a bad experience, that is why I took time to write my review too. GOOD LUCK!

I would like to thank Raise.com customer services for their excellent support. I was having a problem using one of the gift card I brought from Raise. Customer care representative Fawn took care of my issue immediately and was very helpful. I would definitely continue to buy from your company again.

I would not recommend selling your gift cards on this site. They will debit your account in a heart beat and always takes the buyers side over the sellers side. Even though we are the ones making the company money. Look for an alternative. There are plenty other options. I have been a seller on raise for a long time. They dont care about the fact you have been a bulk seller with a high success rate. This company doesnt give a crap apparently about the buyer or seller. BEWARE!

Raise can be trusted. I purchased various gift cards from Raise for almost a year now and delivery is always fast and reliable. Ecards are sent within a few minutes of purchase and can be used instantly. I saved a lot using gift cards bought from Raise. What I especially appreciate is that customer service is great and they'll really go out of their way to help. I had an issue with one gift card that I had for some time and was already beyond the 100% money-back guarantee period but Raise offered to refund me 100%. Refund was also very prompt. I didn't really have a negative experience. I am very satisfied with Raise.

If you don't have any issues with buy or selling cards, Raise is a good site to buy gift cards. But whenever you have questions or issues on your account. You usually have to waiting on the phone more than 30 minutes (in average) to get answered by a customer service based on my three time call experience.

I bought 2 $100 Dunkin Donuts gift cards from raise.com and when I went to use them Dunkin Donuts said they were not valid. I called customer support and they issues a refund, but told me that they just assume gift cards are good and dont really know unless a customer calls to complain. Good thing I called to complain before 100 days were up or Raise.com would not have helped me.

Raise contacted us and made good on all of our issues! They reissued our discounts and listened to our concerns about seller ratings.

(First time I ordered a Chipotle gift card, which we received but went inactive after 4 times of using it. Next, we tried a Yogurtland gift card, which we never received. Then we tried to place an order that was cancelled immediately because of a duplicate address. There is no seller transparency.)