I bought this service. When i used it the reports seemed to be incomplete. So I ran people that had been in prison, their reports said 0 criminal records. I did this with three people who had been in prison and no criminal report came back. I did the same with divorces. I ran people who were divorced, but no record of a marriage or divorce came back. I did the same with bankruptcies. None of the people who had filed bankruptcies had a bankruptcy show up. Same with a tax lien. I ran a guy I knew had a tax lien 6 years ago. Nothing showed up on his report. It appears to me that all this service will give you is name, birthday, recent addresses, neighbors and maybe a telephone number. If this is all you want, then this service will work for you. They advertise a deep search, but in my case they failed to deliver.
There are glitches and sometimes it doesn't provide enough information. For example very important information that I needed was missing from the first report. But the support helped make the right request and the next report was more complete.
Hi Paula,
Thank you so much for leaving a review. I'm so happy we could resolve this.
Best regards,
Radaris customer service
https://radaris.com/
I am a manager for a large corporation and in my line of work I am sometimes responsible for the unfortunate task of downsizing staff. And some of these former employees have found my personal contact information on this site (Radaris) and as a result I have received numerous threats and countless harassing to myself and my family. The police can only do so much and I have tried several times to remove my personal information from the Radaris web site but to date my personal information remains on this site. I even receive email conformation informing me that the information has been removed but it is obviously a lie because the personal information remains and is easily accessible. This is the only site on the internet I have NOT been able to get my personal information removed from.
Words can't express my frustration with the seemingly simple yet epic task of having my information removed. I've followed the steps, probably 30x over---sign in, verify name matches, enter my cell, then get a code. When I enter the code, an error message pops up, 'Error - Profile Controlled By XXX XXX. XXX XXX is me! Apparently someone 'claimed' or 'controlled' my profile. God knows it wasn't me or I would have deleted the profile.
I've sent countless emails with screenshots requesting a manual deletion since it's obvious that someone else 'claimed'/'controlled' my profile. And all I get back are form e-mails about the deletion process, which, again, I tried over 30x. But I can't delete/control if someone else has 'claimed/'controlled' it. If needed, I'd send a Driver's License image... anything that would make this (my Radaris profile) go away. Thanks for reading.
Hello,
I apologize for this issue, but it seems we don't have enough information to know what record you are interested in removing.
You will need to give us a name, URL or some identifying information to work with.
Please contact us directly - just once more - and we will try hard to get this resolved.
Best regards,
Radaris customer service
They took my information without my permission and posted it on their site. I sent them a request to have it removed but they asked me to provide more information instead, which I refuse to do. I won't play their game. They can't just take people's information and post it without permission. They need to go down!
BBB Complaint: *******
Hello Bobby,
As we explained in response to your BBB complaint, once you have attempted the standard removal process, please contact us directly at customer-service@radaris.com, and we will be happy to help you.
Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records and our site aims to make this public information easily accessible and useful.
Best regards,
Radaris customer service
I recently googled my name and found that this company was listing my personal information on the web for all to see my phone number and address. I contacted them via website to ask them to remove my file that they had on me that was unauthorized as I had no idea they even had my information to begin with. I have had no response and I tried to call the ONLY phone number that they list and they always have this message stating that all the customer service reps are busy and then they send you to a voice mail and then you don't hear back from them this has got to be illegal
They refuse to take down my information. I am going to have to sue then and get an injunction from a judge. Anyone experiencing the same problem contact me@ *******@hotmail.com. If we get a class action going it will be quicker and cheaper for all wronged paries. Thanks,
Hello,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out at communicate@radaris.com or customer-service@radaris.com, and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
I used radaris.com to check on a new plumber prior to inviting him to my home. I discovered on Radaris that there were a lot of complaints about his services and fond a person with good recommendation. Definitely a good site.
This site is an amazing source of information and they have great customer service! I've mistakingly run a report for the wrong person, the support team quickly sent me the report for the right person free of charge. I'm so happy! Thank you
Dear Tanya,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
This site is an amazing source of information and they have great customer service! I've mistakingly run a report for the wrong person, the support team quickly sent me the report for the right person free of charge. I'm so happy! Thank you
I have been attempting to have my information removed and they are requiring me to "create an account" to remove my information - instead of just taking it down.
I will not be giving you MORE data to sell or post and you do not need me to create an account to have you stop posting my info.
Hello,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out at communicate@radaris.com or customer-service@radaris.com, and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
Detailed and precise information. I found everything I needed in the report. Family details, contact information, addresses, marital status, criminal records, fines, and additional information. I didn't expect it to be that detailed. Good service.
Hello, dear Marissa!
We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
Warm regards,
Radaris Customer Service
Don't be fooled by the "unlimited" background check offer. You receive 1 report. Then you receive reports that are no better than the free report. I contacted customer service for a refund and of course they said that they do not give refunds for reports that were obtained. This is only after you have been sucked into this trap. DO NOT WASTE YOUR MONEY
Hi Ronda,
You had access to unlimited reports until you cancelled your membership on 4/22. During your active membership, you received three reports with detailed, accurate and current data on three different people.
While we do not give refunds for full reports such as yours, we are always happy to help our customers find the information that they need.
If you would still like assistance, please call us at the number below with your Order # to be given priority in customer service.
Best regards,
Radaris customer service
customer-service@radaris.com
855-723-2747
While it is legal to post public information, I do not believe it is legal to sell this information for profit (I am not a lawyer so do not quote me). They sell your information and will re-upload in a few months if you manage to delete it. They are profiting from us without our permission. I had my info removed once and now it is all back. Any stalker or person who wants to harm you would be able to find you easy due to websites like this.
Hello,
We apologize for any inconvenience caused by the reposting of personal information. Your privacy is of utmost importance to us, and we take any claims of false accusations seriously. We want to assure you that our service does not engage in any unauthorized sharing of user data. To address this issue effectively, we kindly request you to share the specific details of the reposted information and any evidence that supports the false accusations. Our team will thoroughly review the matter and take appropriate actions to rectify the situation. We are committed to ensuring the accuracy and integrity of our platform and preventing any misuse of personal information. Your trust in our service is valued, and we will do everything possible to protect your privacy and reputation. Thank you for bringing this matter to our attention, and we are dedicated to resolving the matter in a fair and timely manner.
Sincerely,
Radaris Customer Service
The worst, they refuse to remove your information. They say they must include everyone's name and age. However, the CEO Gary Norden does not list his age and gives a fake address and phone numbers. He appears to be a hypocrite and a coward.
Went through the process and Radaris would periodically indicate I would be supprised at what report would depict and that it found the party to have assets of $300k. When report was reviewed only contact info and possible relative info provided. Our county web site had multiple arrest records, Radaris none. Almost all Radaris info provided could be found via google search. Do not waste your time and money.
Hi TT
I am sorry that you were not satisfied with the information you received.
Many counties do not release their full records to companies. We do our best to have the full public records, but with hundreds of millions of people, it is not possible to be 100% complete.
Please give us a chance to help you. Contact Radaris directly by phone or at the email below so we can help you find the information you need. Often there are multiple reports on the same person and one of these may have what you are looking for.
Best regards,
Radaris Customer Service
customer-service@radaris.com
A persons profile in so many cases has relatives and associates listed that are totally incorrect.
Other information is incorrect as well.
How can this happen that a persons profile has no accurate information at all?
Dear Claire,
We apologize for any inaccuracies or misinformation that may have been published on our service.
To assist us in promptly addressing the issue, could you kindly provide specific details about the incorrect information or the link to the page where the misinformation is displayed to customer-service@radaris.com?
This will allow us to investigate and rectify the matter immediately. We take user feedback seriously and are committed to ensuring the accuracy of the data on our platform.
Rest assured, we will thoroughly review the provided information and take necessary steps to correct any inaccuracies. Thank you for bringing this to our attention, and we appreciate your cooperation in helping us maintain a reliable and trustworthy service.
Best regards,
Radaris Customer Service
This site should be shut down. I finally had my information removed after several emails with their customer service. I sent them the URL and refused to jump through their hoops. I kept asking who my attorney should contact then they removed my information.
I am looking up my Senators and Reps and sending them links to their information and demand something be done with these websites that collect personal data to sell.
Hello,
I apologize for this issue, but it seems we did not have enough information to know what record you wanted to remove.
It was not until you sent us a URL that were able to help.
Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances. The information provided all comes from public records, our site aims to make this public information easily accessible and useful.
Best regards,
Radaris customer service
All you get in your 'complete background check' is a recent address and multiple names of people who have lived in the same place or who might be related (90% of the names are NOT related to the person because I am related to them and I wasn't listed and the others are random people with similar names). It was a joke. When I called they said too bad but no refunds.
Transaction details:
Your order #*******
Order total: $19.95
Date: 09/12/2022 1:20PM
Best regards,
Radars customer service
*******@radaris.com
Hi James,
I am sorry to hear that you were not satisfied with the information you received.
The report you accessed contained the current address, phone number, email address, date of birth, extensive property records, partial social security number, business associates, and relatives.
This is everything available in the public record for your subject.
We would be happy to help you find any additional information you need if you would contact us directly.
Best regards,
Radaris customer service
customer-service@radaris.com
When I need more information about my neighbors, I know where to go. I like to be aware of my surroundings. And the website makes it very easy to find everything. EVERYTHING you need. Criminal records, fines, family history.
Dear Daniel,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
I filed a BBB complaint and Radaris is FINALLY out of business and has filed bankruptcy. I hope they get their b@! S handed to them. Here's hoping their site goes down promptly, and that the other data-whoring sites all implode as well.
Overview
Radaris.com has a rating of 3 stars from 278 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Radaris.com most frequently mention old friends, real estate and background checks. Radaris.com ranks 7th among Background Check sites.
- Visit Website
- Newton Center, Massachusetts, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Scott,
We're very sorry to hear about your experience. We would be very happy to help you find the information you need.
Since we have so many hundreds of millions of records - many with similar names - at times it can be difficult to find the report on the right person. However, we are certain that Radaris has the most complete and accurate data available anywhere.
Please contact us directly and allow us to research your subject and find the information you need.
Best regards,
Radaris customer service