Quickie Divorce

DO NOT USE THIS COMPANY I paid £499 on 14 July 2022 it is now 19 July 2022 I had to cancel because I was not happy with the service, I only had one call from them, no papers, I am a disabled person, they take my money and also did not tell me that I had to pay another £539 on top so this is why I ask refund however they will not refund me, as you can see I have only been with them for days, this is my experience be warned..

Scamming people out of money is their business. PLEASE Look at all the heartbreaking results on all review sites before embarking on a disastrous journey with this 'company' and ending up like me, out of pocket and feeling duped. Don't join a long list of unhappy people who thought like me they were going to be helped. There are no named faces in the 'company' correspondence is not addressed or signed off in a normal manner, emails end with Quickie Divorce or Managed Divorce avoiding names. Fundamentally they are a CALL CENTRE. I am going to do my level best to expose this so called company as they are nothing more than CON ARTISTS masquerading as a professional company. Giving one star feels like rewarding them for stealing my hard earned money, but as we all know, one cannot complete a review without awarding something!

Shocking experience Avoid at all costs they are the worst company I have ever worked with. Countless empty promises and phone calls. Go to a professional company!

I have now managed to finalise the whole process, it took much less time than I'd expected and the staff were so helpful, I couldn't be more grateful to them.

Wasted my £199. It is much quicker and easier to apply directly through the government site at https://www.gov.uk/divorce and all can be done online. I engaged this company in early October '22. I quickly found out that they'd not offered all the options. As in we could have done a Joint Application if we'd known about it. I submitted the paperwork provided by Quickie Divorce and had issues from the start. According to the divorce court, because we'd started with a paper application everything had to be done via paper and Royal Mail, but they were very helpful and emailed documents when asked. In the end I had to engage with the divorce court web-chat service on 6 occasions to debug and chase the process and eventually got my Final Order 9 1/2 months after the initial application. Admittedly most of the issues we encountered were not Quickie Divorce's fault directly, but were caused by the fact that we did not engage with the divorce court directly from the start and get the full package of information as to how to proceed in the most efficient way. If we had done so, I'm sure that the process would have been much quicker and less stressful.

Please be aware you cannot get a refund at all despite their website saying you are able to get a refund!

I purchased online and paid £67 and changed my mind the next day as i wanted to work on my relationship. I called customer service and advise i wanted to get a refund and no work had started on my account as yet. I was then sent a link in which to submit my refund request online which required me to log into my account.
1 month passed and after multiple follow ups on the status of my refund i was then told my refund was rejected based on the below T&C's which i accepted upon purchase, which is different to the refund T&C's plastered on the website

I acknowledge that by moving forward and logging in to the administrative section of the website I will be utilising the company's automated software (where the computer software is unsealed' by the computer immediately on entry). I understand that in doing so I will lose my seven day Distance Selling Regulations cancellation period.
This is a complete trap as you can NEVER get a refund because the whole refund process requires you to log into your account, however in doing so you lose your refund based on the deceiving T&C's you accepted.
This is the worst company i have ever dealt with and is cheating people out of their money

13:48
S 4G / 83%
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Doris B. Reviewed Quickie Divorce
Very dissatisfied with the service I have
Received from Quickie Divorce from start to
Finish. The average waiting time before an
Advisor answers the phone is
Approximately 12 minutes. Also, I had to
Keep chasing them up with phone calls to
Obtain relevant information. The
Correspondence between Quickie Divorce
And myself was below an acceptable
Standard. The words 'Quickie Divorce' led
Me to believe that my divorce would be
Settled in a quicker time that it would have
Been if 1 had chosen a solicitor in my local
Town. However, if I had used my local
Solicitor, my divorce would have been
Finalised 7 months sooner than it was with
Quickie Divorce.' The entire experience with
Quickie Divorce has been extremely
Disappointing. I would most definitely not
Recommend to family or friends. This is the second time I have written this review as my first review seems to have disappeared. I have been contacted by someone in order to discuss my review. I returned their call and my call was terminated by them. Customer Service? I rest my case. Avoid at all costs!

One star was more than they deserved
They couldn't fill in a single form correctly
Had to have one form corrected 4 times - it even had someone else's name on it

I paid over £350 and all they have done is fill a form. Still no help almost 2 years later. No reply