QualityBath.com

I have purchased from Quality Bath on several occasions. I continue to return because their pricing is competitive and their product line is excellent. Akiva helped me with my questions -- immediately contacting the company that produces the sink I wanted to ask the specific questions I needed to have addressed. Everything went smoothly and professionally. I also happened to purchase the most magnificent sink ever made!

Placed on online order and got a personal e-mail from Ruthi warning of a super-long special order lead time for one particular item. Miri and Dov were super responsive in helping to find a suitable replacement meeting my time constraints, whole process via e-mail and phone took only a few minutes to complete - and this wasn't even a super-big order! Quality Bath will certainly be on my radar for my next remodel.

Quality Bath is an outstanding company that not only answers your questions, provides excellent customer service, and has excellent products at a competitive price. I spoke to Jack at Quality Bath and not only was he knowledgeable and friendly but actually answers the phone when you call. They will send you a quote for the product in question and then placing an order is just as easy. We placed an order and quickly received our Grohe shower kit. I highly reccomend them!

Ordering our sink with pre-drilled holes couldn't have been easier, and the price was far superior. Unfortunately, the manufacturer forgot to drill the holes. Anyway, I worked with Tammy at QualityBath and she patiently helped me get to an excellent solution. Kudos to Tammy and QualityBath. I'll be happy to patronize these folks again!

This was a critical order to maintain a construction schedule and Mimi kept us completely informed along as to when we could expect of order to ship. Once it shipped, we received frequent shipping updates.

In this craziness of Covid-19 and the reduced production of many manufacturers and their ability to get raw materials, much less finished products out the door, Quality Bath gave us great service working with the manufacturer of our order.

Thanks for great service!
Kyle

After checking several Rohl authorized websites, QualityBath.com had the most reasonable prices. The service provided by Charlie was excellent. He was able to tell me when I could expect my product which was within one week. Due to plumber availability I discovered I would need the pot filler sooner and Charlie arranged for the item to be Fed Ex'd overnight. I subsequently received another email confirming shipment and received the product the following day. I would definitely recommend this online company. Customer service and prices were excellent.

I bought all of the fixtures for my bathroom renovation from QualityBath. The selection, prices and delivery were great. Five years later, I'm having issues with the Hansgrohe faucet and I reached out to QualityBath to get advice on what the problem may be and how to fix it. Lea said that she would contact the manufacturer and get back to me. The next day she sent me an email confirming that Hansgrohe would be sending me replacement parts at no charge. Outstanding customer service!

We worked with quality bath to furnish our master bath for everything. Josh was awesome to work with! Super quick with responses, very knowledgable and offered great recommendations. Their prices consistently beat other bathroom stores even when these other stores provided "designer discounts". Will be working with them for all future renovations!

Just want to give a shout out to Balia for all of her help with my issue. It is rare to find someone one on the other end of the phone in a large company that cares enough not to just say "sorry" and read from a script, but to actually solve the problem at hand. I needed a replacement part and she not only helped me find it she contacted the manufacture and arranged for me to be sent that part free of charge, which is also amazing and never happens. Thank you QualityBath for employing such kind of people.

During our home Reno years ago, we bought most of our plumbing fixtures from Quality Bath, and they were a joy to work with. After a few years, one of the faucet's components died and I reached out to Quality Bath. What a pleasant surprise when Ruthie let me know that the part was under warranty and would be shipped by the manufacturer to me. Ruthie was great at staying in touch and worked tirelessly to get my part to me. Thank you Ruthie and Quality Bath!

We are undertaking a large kitchen and bath remodel project. We went to a high end supply showroom in FT Myers Fla and picked out what we wanted. When the itemized pre-order details were sent to us, I was shocked at the total cost of the eight items we were ordering. I decided to search for an online supplier who might be able to supply the exact items by manufacturer sku or item number. I found all the exact items and saved about $800 and the experience was outstanding. The customer service folks were knowledgeable and told me what the process would be and when I would expect delivery. They were 100% on the mark. I would definitely recommend Quality Bath. Com to anyone who doesn't want to sacrifice quality of product but wants to pay substantially less.

During our bathroom renovation, key components needed to complete our new toilet installation inadvertently got tossed. YIKES! But I called Quality Bath customer service and was directed to Tammy. Our conversation took place on a Friday morning, I had a confirmation that both the items I needed were ordered by Friday afternoon and confirmation on shipping by both by next business day. This was not a large order, but Tammy understood my urgency and handled my order as a top priority. Great customer service these days sticks out like a sore thumb. Mine was a very positive experience and I look forward to working with them again soon.