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Quadratec Reviews Summary
Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Friendly customer service, great prices and extremely fast shipping!
Fast shipping! Part was delivered in time. Thank you!
Great, can't wait to get the hitch, and install on my Jeep.
Great, can't wait to get the hitch, and install on my Jeep.
This is the first time using your service. No comment at this time.
I bought this to replace the version I bought in May that didn't fit my Wrangler. I called Mastertop directly and they replaced the first one under warranty, but the second one didn't fit either. When I then contacted Quadratec they told me it was outside my 30 day window and to call Mastertop. Mastertop did not return my 3 e-mails or my voicemail, so I ended up just ordering this one which fit perfectly. I kind of get where Quadratec was coming from, but I'm pretty annoyed that I now have 2 completely useless tonneau covers and had to pay full price for the new one.
Fast shipping, quality item! Will order from them again. Thank you!
Very easy to find what I'm looking for.
The site is easy to use and only shows me product for my jeep
The site is easy to use and only shows me product for my jeep
I saw a video and found the part I needed and put the part in with limited difficulty
Well it came quick the foot pegs i ordered are way smaller than I expected. But I'll live.
Very good parts worked came in one day late more than likely because of storm
Fine products. Great shipping and customer service
My experience was very easy, I got my order fast and efficient. I was satisfied with the product and was fairly easy to install.
First time user, very easy to navigate the website
First time user, very easy to navigate the website
It was easy, reliable and fast. The online information was accurate and pricing was competitive. Installation was simple.
My initial order was 4 items. One item was totally incorrect. I chatted online and the correct part was overnighted and a fedex return label was sent.
Overall good experience just frustrated I had to order a full set of fender flares to replace just the rear flares I can order the front individual but not the back
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Online order not sure what else to say here. Why do you guys require 50 word min very painful to complete this
From the business
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members