The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have really utilized the services without problems
Wonderful, just what I needed to see about my family.
Very easy to use the app and download the pdf files.
I don't think everything is accurate as I know someone who got a house foreclosed in and it wasn't listed under his name. I also know someone who was arrested for 7 days a few months ago amd that's not under his record either. So I don't know if I can trust the information as it doesn't seem 100% accurate.
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The information provided was already found free in google with the 3Xcel TV ion of a few items. Neighbors and associates are not necessary. Did not receive information I need.
Pretty straightforward interface. Easy to navigate & read.
Great so far. I can't find what i was actually looking for, my DL information) but another then that. It's been great. I found out things on my record that's not me, so with that maybe i can get it off my back. Thanks you.
So far its been an in site full and has helped me kinda find out some what I needed to find but there is still so much more not found on your we site that should be and is not and I found that on my own you need more
I love it! It is good to know the truth of people I am around.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support