On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was not that easy to find the esthetician study guide, when browsing the website
Overall experience with PSI has not been great. Terrible experience first attempt to take broker's exam.
Thank you for sharing your feedback, and we're sorry to hear that your experience has not been a positive one, especially during your first attempt at the broker's exam. We did attempt to contact you in response to your issue on May 12,2025.
To help us look into this further, please email your full name, exam confirmation number, and a detailed description of your concern to cdcareweb@psionline.com. Our team will review your case and do their best to assist you.
We appreciate your patience and the opportunity to improve your experience.
I think it s a good idea for those of us who don t know how to take the exam
Por favor póngame rápido mi repaso y tú muy bueno saber que existe este repaso
The checkout is quick and easy, an unlimited option test is cost-effective
Very easy to use and understand. The textbook ordering went very smooth.
So far it is going smoothly, let's see the rest, I hope the whole process goes as smooth as the purchase
Awful experience. I failed the National exam twice and have studied every piece of material PSI has to offer. Every study guide, every practice test and the material does not translate to the test. I am a college graduate with honors and I can tell you I've passed other tests with flying colors. I have no clue what's going on
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience — we understand how frustrating and discouraging this must be. We did attempt to contact you in response to your issue on May 11,2025.
To ensure your concerns are properly reviewed and addressed, we encourage you to contact our support team at support@psi.memorang.com. Please provide details about your experience, including the materials you used and any challenges you faced during the exam process. Your feedback is important, and it helps us improve both our prep resources and overall candidate support.
We also regret any difficulty you encountered during phone support. Clear communication is a top priority, and your comment regarding language barriers has been noted for further review.
Wishing you all the best in your continued efforts, and please don’t hesitate to reach out to our support team directly for more personalized assistance.
Although order was received, its still unclear how to schedule
Thank you for your message. Although your order has been received, scheduling may vary depending on the specific examination program. We did attempt to contact you in response to your issue on May 11,2025.
Please visit the link below to find the dedicated contact numbers and support information for your exam program. The support team listed there will be able to guide you through the scheduling process:
👉 https://www.psiexams.com/en-gb/test-takers/support/
If you need further assistance after contacting them, feel free to reach out again.
The questions are helping me prepare for the test. The site is very easy to use.
The program has been all good so far. It is very easy to use...
Pretty easy to navigate and had the options I needed to prepare for my boards exam
Good an quick no need Moore time and any troubles for the shops
I bought the national version and the Tennessee version of the real estate test prep. I thought I needed both versions to study for the exam however, it is basically the same book and all I needed was the Tennessee version since it already included the national version. It would have been nice to know so I didn't waste the money by buying the two books when all I really needed was the one.
Thank you for your message and for sharing your experience. We did attempt to contact you in response to your issue on May 11,2025.
We understand your concern about the duplicate content and truly appreciate your feedback. It’s valuable in helping us improve clarity around our study materials for future candidates.
For assistance with your purchase, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They’ll be able to review your case and explore any available options.
I passed one out of two, but there is no discount for the re-take test.
Thank you for reaching out. We did attempt to contact you in response to your issue on May 11,2025.
We understand the situation and appreciate your efforts. Our support team is best equipped to review your case and provide the most accurate information.
For questions regarding test retakes and any potential discounts, please contact our support team directly at support@psi.memorang.com — they’ll be able to assist you further.
Really Good experience and very quick and easy! I am excited
On-line store has been great, It would be nice to speak to a person when you call the regular help line for assistance.
Thank you for your feedback. We did attempt to contact you in response to your issue on May 11,2025.
We’re glad to hear you’ve had a good experience with our online store. We also understand the value of speaking directly with a person, and your suggestion about phone support has been noted. We’re always looking for ways to improve our service, and your input is appreciated.
For assistance with your account or services, please reach out to our support team at support@psi.memorang.com — they’ll be happy to help.
Wonderful wonderful wonderful wonderful wonderful wonderful wonderful wonderful
Joy, joy, joy, joy, joy, joy, joy, joy, joy, joy, joy, joy, joy
User experience is scattered across online prep, online store, and online exam management. Most websites and services have modernized and provide a more cohesive and logical intuitive interface where customers can see all their services under their login credentials.
Thank you for your message. Please know that we are actively working to improve our services. We did attempt to contact you in response to your issue on May 11,2025.
For assistance with your concerns, please reach out to our support team at support@psi.memorang.com — they’ll be happy to help you directly.
Thank you for your patience and feedback.
A great experience as always. Secure online with payment, and only 2 day's shipping to get to me in West Virginia. 10/10
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry to hear you had difficulty locating the esthetician study guide on the website. We did attempt to contact you in response to your issue on May 12,2025.
For assistance, please contact support@gmetrix.net — their team will be able to guide you directly and ensure you can access the materials you need.
We appreciate your input and are always working to improve the user experience.