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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far so good. Anxious to prepare for my upcoming licensing exam.
Yes yes very helpful. Kept me in a great structure and recognizing what areas to work on.
Great! This review is requiring me to write more words so here it is.
Was easy to find my way around the store and located the practice test needed for the Va contractors Class A test.
I cant access any of the practice tests I have signed up for it is completely bogus
Good practice, happy to buy it and prepare for exam later. Thanks :)
I don't like the functions and the time consumed with navigation on this website the test options were expensive and very monopolized on
Thank you for sharing your feedback with us. We did attempt to contact you in response to your issue on June 23,2025.
May we kindly ask which specific website you are finding difficult to navigate? Additionally, could you please provide your full name, email address, and more details about your concern by sending them to cdcareweb@psionline.com?
We appreciate your input and will use it to help improve our services.
Thank you for your patience and understanding.
It was very difficult to figure out where to ender the voucher code; please provide better instructions
Thank you for your feedback and for bringing this to our attention. We understand your concern. We did attempt to contact you in response to your issue on June 23,2025.
For assistance with your voucher code, please contact PSI directly at 866-589-3088 or email ptsupport@psionline.com.
We understand it can be confusing and we appreciate your suggestion. We’ll work on providing clearer instructions in the future.
Please let us know if there’s anything else we can help you with.
Its really frustrating how many accounts Ive had to make to schedule my exams and take practice tests
Thank you for reaching out. We understand your frustration with creating multiple accounts for scheduling exams and accessing practice tests. We did attempt to contact you in response to your issue on June 23,2025.
For concerns related to scheduling your exam, please email cdcareweb@psionline.com with your full name, email address, and a detailed description of the issue. This will allow us to direct your request to the appropriate team for prompt assistance.
For support with your practice tests, please contact our practice test support team at 866-589-3088 or email ptsupport@psionline.com.
We apologize for any inconvenience and appreciate your patience.
Not much to give feed back on yet haven't started test. Just ordered not sure what kind of feed back you want.
Good information on documents from the state of alabama.
I am hoping this will help my prep.
Have to repurchase practice exam because all of a sudden my login information wont work even though i just reset the password. Hopefully this time the transaction will work and i can gauge where I'm at before I take the real deal exam in 2 days.
We're sorry to hear you're having trouble with your login. We did attempt to contact you in response to your issue on June 23,2025.
Please contact our support team directly at support@psi.memorang.com for assistance with your account and to repurchase the practice exam.
Best of luck with your preparation!
Smooth transactional process, no complaints every self-explanatory, and very easy to navigate through to find what you need.
A little hard to find without specific google search terms for the form
I received good information by phone on the product i was looking at
So far it's been good I haven't gone through it yet but I shall see if it helps
With passing my exam coming up
Easy to find what I needed. Reasonably priced as well. Thank you!
I am hoping all is well with the shipping process to Alamance Community College. Having my home shipping address at checkout has me worried it will be shipped to me instead.
My experience has been good so far. I hope the study guide helps me pass the state of sc test
Quick to find the books I need for the p1 test and very efficient
I called and spoke with an agent to get help because the site was a little confusing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We're sorry to hear you're having trouble accessing your practice tests. We understand your concern. We did attempt to contact you in response to your issue on June 26,2025.
For assistance, please contact our support team directly at support@psi.memorang.com so they can look into this issue for you as soon as possible.
We appreciate your patience and understanding!