On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to navigate. Easy to navigate and a nice price for three test is awesome.
Easy to use and provides all that is needed easy to find what I need
Amazing I loved it, easy to make and purchase, excited to take my test
Hoping to pass this time. Failed two times already and frankly 35 bucks to try one more time is worth it
So helpful
Thank you very much for your support easy to understand
Thank you for the support and advice on this testing process helps me
"Great experience so far. Everything was smooth and easy to follow. The website is user-friendly, and the checkout process was fast and simple.
The process was fast and easy. I'm happy with the service and will definitely order again for my test preparation.
I found the practice exam link to be convenient due to the one click.
Testing site is slow, purchased PT twice and still cant access. Waste of 50 bucks. Tried three different browsers.
Easy to navigate and i really needed this for my training courses.
Not very intuitive. If sign in and purchase requires a detailed instruction page for customers, perhaps the process/page should be redesigned.
Thank you for reaching out. We did attempt to contact you in response to your issue on June 28,2025.
For assistance with making a purchase, please contact PSI support directly at 866-589-3088 or via email at ptsupport@psionline.com.
Please let us know if you need further help in the meantime.
Very simple to look up and order. Information was very easy to access.
Good and I like the practice exam too, it is easy to use and very beneficial
I am going to learn lesson to be learn in the test to pass. Hoping that this will give me the clear insight of the incoming certification and inspired to take.
Impossible to get a telephone call answered or an reply to an email. Also, no way to get a coupon code. Also, the product that I wanted to purchase disappeared from your website. When I was finally able to connect with someone on the telephone they had a very poor command of English.
Thank you for reaching out, and we're truly sorry to hear about the difficulties you’ve experienced. We understand how frustrating that must be. We did attempt to contact you in response to your issue on June 27,2025.
Please contact our support team directly at support@psi.memorang.com so we can assist you promptly with your concerns, including the missing product, coupon code, and any unresolved inquiries. Our team is here to help, and we want to ensure you have a smooth experience moving forward.
We appreciate your patience and feedback—it helps us improve our service.
A quick and easy process for ordering my practice materials. I love it
Great job, very easy site to use. Much easier than other state agencies, and transferable.
Everything has been great! Very easy to use website. Very thorough information. Customer Service has been excellent!
So far its great you know how to charge a credit card now lets see you deliver the product :)
Excellent communication dedication and good understanding
Good information. Easy process to purchase. Will recommend to others looking for prep material.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out, and we're really sorry to hear about the trouble you've experienced. We did attempt to contact you in response to your issue on June 28,2025.
For immediate assistance, please contact our support team directly at support@psi.memorang.com. They'll be able to look into your account.