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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The menu selections were easily recognizable, and the ordering instructions were easy to follow. Thank you
Your website has been difficult to work through. Things like 'start your free mini diagnostics test" does not work. I'm also not able to find testing sites like your site says I can.
Satisfied with the process. Quick and easy to understand steps to purchase.
I am beyond disappointed with the design and structure of the practice exam on the PSI website for the CDM certification. I have never heard of a website that doesn't allow you to revisit PRACTICE questions on a PRACTICE exam after naturally hitting submit. Not to mention no score report was even displayed after hitting submit, it took 2 days to get my score report sent to me via email after I reached out and made a complaint that no score report was present. Throughout the exam there were constant glitches the says my computer is no longer connected or supported although I never changed my wifi or my spot. This is a very poorly made and designed practice exam that does not meet the expectations of what is promised. The ONLY reason I repurchased the practice exam is because it is listed on the ANFP website so I would assume that the questions written will be a good guideline as to what to expect for the actual exam.
Thank you for sharing your feedback. We're sorry to hear about your experience. We did attempt to contact you in response to your issue on July 5,2025.
For assistance and to ensure your concerns are properly addressed, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.
They’ll be able to look into this further and provide support.
Good study tool, hard to navigate test site but otherwise very good material
Very easy and organized process to get the information that I needed
Awesome sauce everything went fine. I'm happy to start on my new career blah ABC DEFG123. It's time to go let's get it.
Hope you have enough letters so I can get finished what I'm doing
I passed however, the only reason I passed is because I took the New York exam less than a year ago and studied from their guide. The content, question format, grammar, practice tests, etc. for PSI are nothing like the actual PSI test itself. If I had relied solely on the PSI study guide, I'm pretty sure I would've failed.
Thank you for sharing your experience. We truly appreciate your honest feedback—it’s very helpful. We're glad to hear you passed, and congratulations!
For any concerns regarding the accuracy or quality of the study materials and practice tests, we recommend reaching out directly to PSI at 866-589-3088 or via email at ptsupport@psionline.com. They’ll be in the best position to address content-related issues or provide further clarification.
Please feel free to let us know if there’s anything else we can assist you with!
Hopefully helpful low cost easy to sign up for one of only ones for ky state specific
Fast and easy to find! Practice tests make you prepared and ready!
The process was quick and easy. Don't want to waste time and effort when the important thing is the practice test.
Very Helpful Resource for preparation! Doing your due diligence will help out in the long run for sure!
It is very easy to navigate the psi programs. I am only interested in the
Electrical exam that I have applied for. I am hopefully that I can pass it the first time.
Amazing and easy to navigate the website and testing process.
Thank you, but I hope you are able to find it! My whole life is depending on this. Not trying to guilt trip just truth.
I'm really pleased with how the study sessions work. Very intuitive and I love that you can show your level of confidence in an answer and then "pick" them for review with new material. I wished I would have discovered this sooner. Picked another study option and it didn't translate to the test.
Easy order and fast shipping, thank you' I appreciate the fast shipping
The sample 20 min tests are dead links. The link to the store was easily located.
Thank you for reaching out. We did attempt to contact you in response to your issue on July 4,2025.
For assistance with the sample test links, please contact our support team directly at support@psi.memorang.com.
They’ll be happy to help!
It was really good, easy to understand and it had a lot of options to choose from.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We're sorry to hear you're experiencing issues with the website. We did attempt to contact you in response to your issue on July 5,2025.
For assistance, please contact our support team directly at 866-589-3088 or email ptsupport@psionline.com. They’ll be happy to help you further.