PSI ExamsReviews 8,263

I accidently scheduled for the wrong test, missing it by one number at the end. I called them and thought it was absurd I couldn't get a refund for a test I didn't take! I had to pay again for the right exam, I mean couldn't they just use the money from the wrong exam and transfer it to be used for the right one!? The real exams are way harder than the practice ones by a mile. They also have the worst customer service, every time I talk to them they have an attitude to their tone and don't seem to care at all. They are impatient and unpleasant. I was informed from my job that the people who scheduled for the exam during quarantine would be prioritized when testing sites were open again. So I scheduled my test before the testing sites would be open but I never got any confirmation from PSI whether the exam was to be rescheduled, I never got a rescheduled date. The only way I found out about the site reopening day was through a small box on their website, they never directly contacted me confirming a later time to take the exam once the testing site reopens. In other words, if I scheduled for May but the testing sites won't open until June, they never confirmed an actual date when I would take the exam after quarantine. I wouldn't want to go on June 1 when it opens and then there's others who are also waiting to take the exam since quarantine in April. They are unorganized and hard to work with!

I went to take my real estate test today. Questions was out of syllabus and TO MUCH TO READ. Looks like I was not there to take the real test exam. I was there for a PHD in English exam. Questions was also a page long to read. Totally waste of time for a student on the test. I couldn't answer my "five" questions. Because I ran out of time. PSI and IN Real Estate Board need to rethink the way of there test exam. I have read all my book and pass all my test with 95% all the time. With today's test I get only 40 correct answer out if 75 and on the state exam I failed with 1 point. I have learned for 3 months straight every day for 10 to 12 hours. Have this fixed. Nothing has came what I read everything Out of Book. Really Disappointed!

I've never dealt with a company that has canceled my appointment so many times in a row (4 times in a row) and not only are they canceling, I'm showing up early to the testing proctor, but "they don't have enough spots" and I'm showing up 30-45 minutes early and the other cancelation they sent me an email 9pm the night before saying to reschedule and today 5/1/2020 I had an exam at 9am and arriving at 8am I've waited over an hour for no one to show up to the test sight it seems my scheduled time and date is a joke to them, with my job pressuring me to get this test, PSI Testing is a sham of a company who doesn't even pick the phone up...

I've been in business for 20 years so why did I fail twice? I have passed 3 other times in past 15 years. The multiple choice answers too similar which makes it very tricky. Questions on test not covered in online class. So how do you correct answers if you don't know what you got wrong? They won't tell you that. Does not make good sense. What a waste of money. I was lied to about location of test. They told me there was a location in Westmont 6 minutes away, but nooooo there wasn't when I needed to book a facility for testing. I had to drive 50 minutes in the snow to go to dupage airport in an actual hangar. Really? What the... Poor choice on my part. I will find a better testing facility. One nice thing, testing room included ear plugs.

Quite possibly the worst online proctoring and test taking available out there. This was a 3rd attempt to take a test I finally pay and got it and the proctor kept telling me I couldn't mouth words... excuse me? This is literally how I read, I read to myself so I can understand it. SHe cut it off again as I tried my hardest not to without even thinking about it and then got attitude saying if I did it again I would be kicked out! Excuse me for doing nothing wrong? So I responded before the exam was even back up with an F you type of thing and she KICKED ME OUT. The worst course I have ever had to deal with. The Proctor needs to be fired bc they are clearly on a power trip. Go with CHAMPIONS, DO NOT GO WITH CE SHOP. As if youre not already stressed trying to take the exam, this horrid proctor creates MORE STRESS! WTF!?

PSI is lacking credibility, because I am very positive that I legally pass my exam. I failed the national portion of my real estate exam(according to psi), even though i was pretty confident because i studied every hard every day and passed all the practice exams. My score was 55 and needed just 1 more question right to pass, which i find suspicious. Researching other people that has failed the test, I found out that they score the same, they just needed 1 point to pass. Tha'ts definatelly a red flag! I think PSI is runnin a scam to get money. The worst part is that i have to get back to my sponsoring broker to sign the retake application, which is really embarassing. He may think i am realy stipid, when that's not really the truth. If PSI wants money why dont they just ask? I'd rather pay what they want instead of make me look like a dummy and putting my intelligence in line/doubt.