business logo of PSI Exams

PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
501
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
grey star
grey star
grey star
grey star
grey star
Tennessee
1 review
0 helpful votes
Follow Ricardo B.
Unfollow Ricardo B.
Send Message
Share Review
Report Review

Love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love love

Date of experience: April 6, 2023
New Jersey
1 review
0 helpful votes
Follow Johna J.
Unfollow Johna J.
Send Message
Share Review
Report Review

First off, I want to say that I don't hate PSI or anything, I mean it wasn't that good an app, far from it, but I just want to make that clear. This review is intended to be critical and has no ill-will towards the site. If I'm being honest, PSI just didn't really work for me. I had an issue with this site twice. The first time, I just couldn't get into PSI despite it saying that my system went through and all was well. And because of that, I had to reschedule the exam I was taking. The second time, PSI logged me out of the testing site multiple times and nearly burned up my computer, (I know the burning is because of PSI because my computer alerted me that if I closed the app, the burning would stop) anyway, they logged me out of the site while I was doing the test for no apparent reason, (maybe there was a reason, but I wasn't sure what it was). And it made me so scared that I would lose my work. So after that, I had to log out and change a test date. And another thing, it always takes a really long time for the proctor to respond to my questions. Okay, maybe that wasn't PSI, but I just thought I'd bring it up. The customer service is fine in my opinion, but they weren't the best either. Some of the proctors from the site sounded really offended while I was doing the test though, and I'm not sure why. To add on to that, I always had trouble using the app despite downloading correctly and everything going smoothly in the beginning. At first I thought it was my problem, but after so many times that me and my family went over the instructions and downloaded the app over and over with no avail (despite it saying that there were no issues with my computer and that all was well), I began to think that this wasn't just a one time thing. I am taking another exam using PSI in the near future, (because that is the only app that this test I am doing allows testers to use) and I really hope that everything will go smoothly, though I really am not sure of this anymore. Overall, I wish that the test providers and organization of my test, SSAT would see this and either try to get PSI to improve, or---I mean no ill will to PSI at all---but I would recommend getting another service provider.

Date of experience: July 7, 2021
Samantha P. PSI Exams Rep
over a year old

We're sorry you had a bad experience. But we thank you for bringing this to our attention. We'll make sure to improve our services so this won't happen again. Please send us an email to cdcareweb@psionline.com if you need further assistance. Thank you.

Texas
1 review
0 helpful votes
Follow Juan v.
Unfollow Juan v.
Send Message
Share Review
Report Review

No quiero hacer ningun comentario, y esto no me deja...
July 15, 2024
Updated review

No quiero hacer ningun comentario, y esto no me deja seguir abansando

Date of experience: July 5, 2024

Journeyman Electrcian
May 23, 2024
Previous review

Motor stater troubleshooting, load center installations, wiring distribution, controls instrumentation, calibrations and installations

Date of experience: May 13, 2024
Georgia
1 review
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Send Message
Share Review
Report Review

Naaaaaaaaaaaanfjfjfjdjdjjdjdjdjdjnejdjdjdjdjjdjdjdjjd

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2024
Samantha P. PSI Exams Rep
4 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on Dec. 6,2024.

For any support or assistance, please contact us via email at support@psi.memorang.com. They'll be happy to help you with your concerns.

Peru
1 review
0 helpful votes
Follow christhian b.
Unfollow christhian b.
Send Message
Share Review
Report Review

Un examen adecuado
July 4, 2024

La experiencia fue satisfactoria, un examen completo y la metodologia de evaluación la adecuada

Date of experience: June 24, 2024
Georgia
1 review
0 helpful votes
Follow Christian M.
Unfollow Christian M.
Send Message
Share Review
Report Review

Good oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Date of experience: November 14, 2024
Egypt
1 review
0 helpful votes
Follow Patrick W.
Unfollow Patrick W.
Send Message
Share Review
Report Review

Goodoooooooooooooooooodddddddddddooooooooddddddddooo

Date of experience: December 2, 2024
California
1 review
0 helpful votes
Follow Maria A.
Unfollow Maria A.
Send Message
Share Review
Report Review

Gracias por su apoyo fue un placer ver este test de libros para mi examen con exito

Date of experience: June 6, 2024
California
1 review
0 helpful votes
Follow CRISTINA T.
Unfollow CRISTINA T.
Send Message
Share Review
Report Review

NOHDFSNXCVXKFJLJFJVNCVN,MNV,LKJGLKJLGKJLKJGLJGLJKDNMFGNMNGKNGNGDVFNMNDVKJGHKJDGLKJDLGKJLDGJBNDVNBDMVNDFGJKHLKGJ

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2024
Samantha P. PSI Exams Rep
4 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on Nov. 27,2024.

For assistance with your concern, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you promptly.

If you’re experiencing technical difficulties or have additional details to share, feel free to include those when reaching out to the support team.

California
1 review
0 helpful votes
Follow María J.
Unfollow María J.
Send Message
Share Review
Report Review

Pague 2 veces para practicar el examen y después no puedo entrar a estudiar y el personal no responde mala experiencia tengo

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Maria, we have sent you a message last August 24,2023. However, we have not received a response.

We're sorry to hear about your experience.

To address the issue, I recommend contacting support@gmetrix.net for assistance. They will be able to help you resolve the problem with accessing your practice test after making the payment.

It's important to have a seamless experience when preparing for your exam, and their support team should be able to assist you with getting access to the materials you paid for.


Es mi primera experiencia
March 14, 2023
Previous review

Es mi primera experiencia

Date of experience: February 12, 2023
Texas
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

Good and easy to purchase
April 17, 2023

Good and easy to purchase.

Date of experience: April 17, 2023
New Jersey
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Send Message
Share Review
Report Review

Thank you very much
April 17, 2023

Thank you very much

Date of experience: April 17, 2023
California
1 review
0 helpful votes
Follow Sebastian C.
Unfollow Sebastian C.
Send Message
Share Review
Report Review

Hard to access already purchased study guides.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 17, 2023
Samantha P. PSI Exams Rep
over a year old

Hi Sebastian, we have sent you a message last April 20,2023. However, we have not received a response.

We apologize for any difficulties you may have experienced when trying to access your purchased practice test.

We recommend that you first check your email for a confirmation or receipt of your purchase, which should include a link or instructions on how to access your practice test.

If you are still experiencing difficulty, please reach out to us via email at CDcareweb@psionline.com and we would be happy to assist you in any way we can.

We apologize for any inconvenience this may have caused and want to ensure that you have access to the practice test you have purchased. Thank you for bringing this to our attention and allowing us to address the concern.

Illinois
1 review
0 helpful votes
Follow maria c.
Unfollow maria c.
Send Message
Share Review
Report Review

Bueno y rapido me gusto mucho el servicio gracias por su ayuda

Date of experience: May 14, 2024
California
1 review
0 helpful votes
Follow Lisisney R.
Unfollow Lisisney R.
Send Message
Share Review
Report Review

HA SIDO BUENA HASTA AHORA ESPERO Q SIGA ASI Y NO HAYAN COMPLICACIONES FUTURAS GRACIAS

Date of experience: June 26, 2024
New York
1 review
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Send Message
Share Review
Report Review

All 👍; bbbbbbbbbbbbnnbbbbbbbnnnnnnnnnnnnnnnnnnnnnnnnn

Date of experience: November 14, 2024
Rhode Island
1 review
0 helpful votes
Follow Hollee C.
Unfollow Hollee C.
Send Message
Share Review
Report Review

Its okay nnnnnnnnnnnnnnnnnnnnmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmkkkkkk

Date of experience: November 14, 2024
California
1 review
0 helpful votes
Follow Monica E.
Unfollow Monica E.
Send Message
Share Review
Report Review

En la experiencia que he o tenido he sentido que me ha ayudado

Date of experience: April 20, 2024
Illinois
1 review
0 helpful votes
Follow Monica U.
Unfollow Monica U.
Send Message
Share Review
Report Review

Me ha gustado mucho esta pagina, además siempre responde a tiempo tú preguntas

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
Follow John V.
Unfollow John V.
Send Message
Share Review
Report Review

Ordering Delux multi-exam testing versus 'regular' single exam test is confusing

Date of experience: November 1, 2023