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PSI ExamsReviews 9,524

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

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Georgia
1 review
0 helpful votes
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The price is too high for what is being offered. Including flash cards and a voice-over feature for reading would greatly enhance the value and improve the understanding of the material.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2024
Samantha P. — PSI Exams Rep
over a year old

Thank you for your feedback. We appreciate your suggestions on how to improve the value of our offerings. We did attempt to contact you in response to your issue on July 19,2024.

Your input is valuable, and we'll certainly consider enhancements like flashcards and a voice-over feature to improve the learning experience.

For any assistance, please contact support@psi.memorang.com.

Oregon
1 review
0 helpful votes
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So far so good
July 26, 2024

So far so good. This is my first time, so I'll let you know after i pass the test.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2024
Samantha P. — PSI Exams Rep
over a year old

We're glad to hear everything is going well so far! Best of luck with your test, and we look forward to hearing how it goes!

If you need any assistance along the way, please feel free to contact support@gmetrix.net.

New York
1 review
0 helpful votes
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Tests are too expensive tests are too expensive tests are too expensive tests are too expensive

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2024
Samantha P. — PSI Exams Rep
over a year old

We understand your concerns about the cost of the tests, and we appreciate your feedback. We did attempt to contact you in response to your issue on July 19,2024. If there's anything else we can assist you with, please feel free to reach out. For support with the NBRC self-assessment exam (SAE), please contact (913) 895-4828.

Texas
1 review
0 helpful votes
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Easy to use website and so far good experience. Makes it a lot easier to find a study guide that is trusted.

Date of experience: July 16, 2024
Maryland
1 review
0 helpful votes
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Great service.
July 26, 2024

The info was easy to find and process. My husband is interested in obtaining his contractor license. I'm purchasing this book as a gift.

Date of experience: July 16, 2024
New York
1 review
0 helpful votes
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Great, the experience was overall very nice and easy. Thank you!

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Great experience this is helping me to know what actual exam is designed

Date of experience: July 16, 2024
Philippines
1 review
0 helpful votes
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Excellent!
July 25, 2024

Proctor = very professional
Browser = user friendly design

Date of experience: July 15, 2024
Georgia
1 review
0 helpful votes
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Wonderful and easy experience
July 25, 2024

Wonderful and easy experience. All of the tools needed for a successful business at my fingertips.

Date of experience: July 15, 2024
Massachusetts
1 review
0 helpful votes
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Quick, Excellent, and amazing experience with PSI. Thank you

Date of experience: July 15, 2024
New York
1 review
0 helpful votes
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This program is very user friendly and easy to use. Self explanatory.

Date of experience: July 15, 2024
North Carolina
1 review
0 helpful votes
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Great service and very easy to use. I recommend everyone to used this

Date of experience: July 15, 2024
Georgia
1 review
0 helpful votes
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The process was clear and concise and only asked for the needed information.

Date of experience: July 15, 2024
Kentucky
1 review
0 helpful votes
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This is like a waiter asking how the food is before you taste it.

Date of experience: July 15, 2024
Virginia
1 review
0 helpful votes
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Easy to navigate site and find the information I was looking for. The practice test was a pleasant surprise

Date of experience: July 14, 2024
Wisconsin
1 review
0 helpful votes
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The tests do not help prepare for exams the tests do not help for the exam,

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 14, 2024
Samantha P. — PSI Exams Rep
over a year old

We appreciate your feedback regarding the tests and are sorry to hear they did not help you prepare for the exams. We did attempt to contact you in response to your issue on July 14,2024. For assistance, please contact support@psi.memorang.com.

Kentucky
1 review
0 helpful votes
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Good job
July 24, 2024

Got pre test and had no issues. Process was easy. Would order from them again.

Date of experience: July 14, 2024
Delaware
1 review
0 helpful votes
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Ease of checkout
July 23, 2024

Ease of checkout. Easy website to navigate. Wish the test was a bit cheaper.

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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PSI has really been helping me Learn the information! Im going to pass my state exam with confidence.

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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All good so far
July 23, 2024

All good so far. Easy to sign in and order. Would be nice if it didn't cost so much.

Date of experience: July 13, 2024