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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Nice easy to navigate for shopping, hope to see if test will help
This program seems very helpful and encouraging to me to pass the test.
Nice I have faith that this package is going to make me pass thanks for the opportunity
Had to dig around a bit to get the specific test information that I was looking for.
Excellence and clarity. All other contractors prep falls short.
Thank you so much. I hope I am successful.Very helpful and efficient.
Not very good for my state, not very informative, doesn't offer any practice test for business and law, very expensive!
We apologize for any inconvenience and understand your concerns regarding the availability and cost of practice tests for business and law in your state. We did attempt to contact you in response to your issue on July 20,2024.
Our support team will be able to assist you further. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.
I entered the wrong email initially. I was instructed to log back in with incorrect email. I did but log in still would not work and tried to get PSI reps to help which they were very helpful, but they still could not get me in to my account I purchased the PDF. So, I was forced to purchase it again. I am still waiting to hear if a refund can be given since download was never used.
Thank you for bringing this issue to our attention.
We apologize for the inconvenience and understand how frustrating this situation must be. It's great to hear that the PSI representatives were helpful, even though the issue wasn't fully resolved. We hope that by reaching out, we can get this matter resolved for you. We did attempt to contact you in response to your issue on July 19,2024.
For assistance with your account and refund request, please contact 866-589-3088 or email ptsupport@psionline.com. If there's anything else we can do to assist, please let us know.
I just ordered a test. So far so good. I failed my test so I need more help
THE WEBSITE IS VERY USER FRIENDL.Y. EASILY NAVIGATE TO SEE WHAT YOU NEED AND I FEEL THE PRICING IS FAIR FOR MY NEEDS
Thank you it was a great experience with adding to my success of passing the brokers exam
The ladies are very helpful nice helpful and clear in direction.
Thanks muy rápido buena experiencia para obtener la licencia
I was highly disappointed because I asked for a refund because I had purchased 2 of the SAE practice tests by accident and after multiple emails and about 10 days I finally got refunded for 1 however I wanted refunded for both because i can't access my account and o want refunded for both and I'm still waiting and still emailing and still no refund for the second purchase. I'm very disappointed that it would take this long and this much of a hassle for a little and simple issue.
Thank you for sharing your experience with us. We're sorry to hear about the frustration you've had trying to resolve the issue with your refunds. We did attempt to contact you in response to your issue on July 19,2024.
We understand how disappointing this situation has been.
We appreciate your patience and hope to address your concerns promptly.
For support with NBRC self-assessment exams (SAE), please call (913) 895-4828. This line is exclusively for NBRC product inquiries, and they should be able to assist you directly.
My experience has been good as of right now so thank y'all so much
The practice test helped me relax and not be so nervous. The questions were worded in a way that they were easy to follow. My stress for the regular exam was greatly decreased.
I paid for a practice test already and cant access it i would like a refund on one of these if not both for the struggle
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on July 19,2024.
We apologize for the inconvenience and frustration this has caused. Please let us know if there is anything else we can do to help. For assistance with accessing your practice test and other concerns, please contact support@psi.memorang.com.
Awesome classes! Hope the practice tests get me warmed up!
Easy to order. Confirmation # sent right away. Looking forward to receiving this book.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We did attempt to contact you in response to your issue on July 21,2024.
We apologize for any difficulty you experienced in finding the specific test information. If you have any further questions or need additional help, don't hesitate to reach out.
For any assistance you need, please contact 866-589-3088 or email ptsupport@psionline.com.