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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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I cannot download the pdf, and access isn't working for me so I searched for it but couldn't figure out what to do
Navigating the website was easy and convenient. PSI made it easy for me to find the CBMT Practice Exam I needed to help prepare me for my Board Exams coming up soon. The test itself was in-depth and provided thoughtful questions presumably similar to the questions found on the exam. With the help of these practice exams and some flashcards, I truly felt prepared for the CBMT Exam and was successfully able to pass it. This practice exam is an amazing resource for anyone preparing to take the CBMT Exam!
Excellent service, user friendly, easy to understand. Would recommend
I found mostly the great and only content available, thank you
You should allow us to print practice tests, which would be a huge help.
Very hard to find the info needed for test material.
High prices for out of date books for tests
Thank you for reaching out and sharing your concerns. We're sorry to hear that you had difficulty finding the information you needed and that you were disappointed with the prices and availability of test materials. We did attempt to contact you in response to your issue on July 26,2024.
To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They can help you with your concern.
We appreciate your feedback and are committed to improving the experience for all our users.
The website is a bit hard to decipher. In Colorado, DORA requires new potential journeymen electricians to take a PSI test. But, when I get to your guys site, there are a bunch of products, not one describing that it's the official testing requirement by DORA. Hope this helps, have a great day!
Thank you for your feedback and for sharing your experience with our website. We apologize for the confusion you encountered while trying to find the required PSI test for journeyman electricians in Colorado. We did attempt to contact you in response to your issue on July 26,2024.
To ensure you get the correct information and assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will guide you through the process.
Your feedback is valuable to us, and we’re committed to improving our website to make it easier for users like you. Thank you again for bringing this to our attention.
I found myself screaming at the person who was helping me. I still cannot find the date or schedule for my licensing test
We understand your frustration and are here to help. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.
Excellent. Quick and efficient. Happy with the experience.
It was a pleasant experience, even though I did not pass. The protor was not on time and there a glitch and I got disconnected. I was nervous
Hard to locate test material. Need to be easier to access. But glad it's available
Good work and service. Will always choose this service. All the info I need.
Very easy to purchase and to use website. Website also loads quickly.
I haven't begun using the material yet, but I took the free sample tests offered, and I like how it also gives additional explanations for why the answer is correct or incorrect.
You are so slay the house down boots gaga mama! Iconic legend! :)
Its quick and easy and it makes learning a breeze. I love the psi testing program!
Awesome and great. Thank you. That very important preparation to pass the exam as well. These covers all part of tasks.
Awesome practice tests. I bought the three pack. It came with two additional mini exams. I love how it was timed to replicate the game day experience. I aced my mechanical contractor exam on the first try thanks to these practice exams, thank you!
Thank you. It was very easy to find information and resources.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks
Thank you for reaching out. We're sorry to hear that you’re having trouble downloading the PDF and accessing the materials and we did attempt to contact you in response to your issue on July 26,2024.
To resolve this issue, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you with downloading the PDF and ensuring you have the access you need.
We appreciate your patience and understanding.