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PSI ExamsReviews 9,531

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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I cannot download the pdf, and access isn't working for me so I searched for it but couldn't figure out what to do

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2024
Samantha P. — PSI Exams Rep
over a year old

Thank you for reaching out. We're sorry to hear that you’re having trouble downloading the PDF and accessing the materials and we did attempt to contact you in response to your issue on July 26,2024.

To resolve this issue, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you with downloading the PDF and ensuring you have the access you need.

We appreciate your patience and understanding.

Florida
1 review
0 helpful votes
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Navigating the website was easy and convenient. PSI made it easy for me to find the CBMT Practice Exam I needed to help prepare me for my Board Exams coming up soon. The test itself was in-depth and provided thoughtful questions presumably similar to the questions found on the exam. With the help of these practice exams and some flashcards, I truly felt prepared for the CBMT Exam and was successfully able to pass it. This practice exam is an amazing resource for anyone preparing to take the CBMT Exam!

Date of experience: July 23, 2024
Maryland
1 review
0 helpful votes
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Excellent service, user friendly, easy to understand. Would recommend

Date of experience: July 23, 2024
Texas
1 review
0 helpful votes
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I found mostly the great and only content available,...
August 2, 2024
Updated review

I found mostly the great and only content available, thank you

Date of experience: July 23, 2024

Thank you, easy service
April 18, 2024
Previous review

Thank you, easy service

Date of experience: April 8, 2024
Pennsylvania
1 review
0 helpful votes
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You should allow us to print practice tests, which would be a huge help.

Date of experience: July 23, 2024
Michigan
1 review
0 helpful votes
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I had a nice experience
August 2, 2024

Going through the enrollment process was a great experience

Date of experience: July 23, 2024
Oklahoma
1 review
0 helpful votes
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Very hard to find the info needed for test material.
High prices for out of date books for tests

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2024
Samantha P. — PSI Exams Rep
over a year old

Thank you for reaching out and sharing your concerns. We're sorry to hear that you had difficulty finding the information you needed and that you were disappointed with the prices and availability of test materials. We did attempt to contact you in response to your issue on July 26,2024.

To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They can help you with your concern.

We appreciate your feedback and are committed to improving the experience for all our users.

Colorado
1 review
0 helpful votes
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The website is a bit hard to decipher. In Colorado, DORA requires new potential journeymen electricians to take a PSI test. But, when I get to your guys site, there are a bunch of products, not one describing that it's the official testing requirement by DORA. Hope this helps, have a great day!

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Samantha P. — PSI Exams Rep
over a year old

Thank you for your feedback and for sharing your experience with our website. We apologize for the confusion you encountered while trying to find the required PSI test for journeyman electricians in Colorado. We did attempt to contact you in response to your issue on July 26,2024.

To ensure you get the correct information and assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will guide you through the process.

Your feedback is valuable to us, and we’re committed to improving our website to make it easier for users like you. Thank you again for bringing this to our attention.

California
1 review
0 helpful votes
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I found myself screaming at the person who was helping me. I still cannot find the date or schedule for my licensing test

Date of experience: July 22, 2024
Samantha P. — PSI Exams Rep
over a year old

We understand your frustration and are here to help. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.

Florida
1 review
0 helpful votes
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Excellent
August 1, 2024

Excellent. Quick and efficient. Happy with the experience.

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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It was a pleasant experience, even though I did not pass. The protor was not on time and there a glitch and I got disconnected. I was nervous

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Hard to locate test material
August 1, 2024
Updated review

Hard to locate test material. Need to be easier to access. But glad it's available

Date of experience: July 22, 2024

Good work and service
July 31, 2024
Previous review

Good work and service. Will always choose this service. All the info I need.

Date of experience: July 21, 2024
Oregon
1 review
0 helpful votes
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Very easy to purchase and to use website. Website also loads quickly.

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Love the online option, easy to access, over all happy with the program.

Date of experience: July 21, 2024
Pennsylvania
1 review
0 helpful votes
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I haven't begun using the material yet, but I took the free sample tests offered, and I like how it also gives additional explanations for why the answer is correct or incorrect.

Date of experience: July 21, 2024
Illinois
1 review
0 helpful votes
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You are so slay the house down boots gaga mama! Iconic legend! :)

Date of experience: July 21, 2024
Colorado
1 review
0 helpful votes
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Its quick and easy and it makes learning a breeze. I love the psi testing program!

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Awesome and great
July 30, 2024

Awesome and great. Thank you. That very important preparation to pass the exam as well. These covers all part of tasks.

Date of experience: July 20, 2024
South Carolina
1 review
0 helpful votes
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Thank you
July 30, 2024

Awesome practice tests. I bought the three pack. It came with two additional mini exams. I love how it was timed to replicate the game day experience. I aced my mechanical contractor exam on the first try thanks to these practice exams, thank you!

Date of experience: July 20, 2024
Oklahoma
1 review
0 helpful votes
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Thank you
July 30, 2024

Thank you. It was very easy to find information and resources.

Date of experience: July 20, 2024