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PSI ExamsReviews 8,458

4.0

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Could use a code reference when practicing
April 29, 2024
Updated review

Could use some code references when you miss a question so there's help to find where to find the answer for next time.

Date of experience: April 19, 2024

Great so far
April 22, 2024
Previous review

Great so far

Date of experience: April 12, 2024
New Jersey
1 review
0 helpful votes
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The process felt clear, concise, and secure by not resetting the page or redirecting me to any number of locations to move through my preferred selections.

Date of experience: April 19, 2024
Georgia
1 review
0 helpful votes
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I took a break and now I'm back refreshing my memory

Date of experience: April 19, 2024
Utah
1 review
0 helpful votes
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The site is very useful and easy to access answers and gain the necessary insight to testing preparation.

Date of experience: April 18, 2024
Tennessee
1 review
0 helpful votes
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I accidentally paid for the wrong test, and was told there was nothing I could do.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2024
Samantha P. PSI Exams Rep
over a year old

We apologize for any inconvenience you may have experienced and we did attempt to contact you in response to your issue on April 18,2024.

Please reach out to our support team at 866-589-3088 or email ptsupport@psionline.com with your specific situation. Provide as much detail as possible about the test you intended to purchase and the one you mistakenly paid for.

Thank you for your understanding and cooperation.

District of Columbia
2 reviews
0 helpful votes
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Informative
April 28, 2024

My first experience was a profound one. In look forward to my next exams.

Date of experience: April 18, 2024
Maryland
1 review
0 helpful votes
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Quick process, would be better if the book was offered in an online format

Date of experience: April 18, 2024
New Jersey
1 review
0 helpful votes
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Have tried contacting psi buy phone haven't been able to get through. Had to reschedule my exam was resigned up for wrong test.

Date of experience: April 18, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for reaching out to us. We understand your frustration and apologize for any inconvenience you've experienced. We did attempt to contact you in response to your issue on April 18,2024.

To assist you further, could you please provide us with your full name, exam confirmation number, and a detailed description of the issue you encountered with rescheduling your exam? This information will allow us to investigate the matter thoroughly.

Please feel free to contact us at CDcareweb@psionline.com with the requested details.

Thank you for your patience and understanding.

Vermont
1 review
0 helpful votes
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Transplant Coordinator
April 27, 2024

Helpful self examination. Would have appreciated more direct explanations for answers rather than citing texts.

Date of experience: April 17, 2024
California
1 review
0 helpful votes
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No sé que me preguntó por qué no se inglés

Date of experience: April 16, 2024
Oregon
1 review
0 helpful votes
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You had exactly what i needed for a reasonable price

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Helped to give me an idea of what the exam would look like what I needed to work on

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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Life insurance
April 25, 2024

The practice test is easy as compared to the exam but it helps a lot on my exam and I pass the exam.

Date of experience: April 15, 2024
California
1 review
0 helpful votes
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Excellent way to practice and get ready for your test
April 25, 2024
Updated review

Excellent way to practice and get ready for your test.

Date of experience: April 15, 2024

I purchased my practice test earlier in the month and...
March 27, 2024
Previous review

I purchased my practice test earlier in the month and I have not been able to access the practice test. I called for support and got no type of support. No refund and no help, hope this time I'm able to access the practice test.

Date of experience: March 17, 2024
Oklahoma
1 review
0 helpful votes
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So helpful and user friendly!
April 25, 2024

This program is the best study guide you will need to get prepared the for test.

Good luck!

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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What the hell did I just buy?
April 24, 2024

What the hell did I just buy? I want a practice test for P&C.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 14, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for contacting us. We apologize for any confusion and we did attempt to contact you in response to your issue on April 15,2024.

Please reach out to our support team at 866-589-3088 or email ptsupport@psionline.com.

We appreciate your patience and understanding.

Virginia
1 review
0 helpful votes
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Unprepared
April 23, 2024

The study material given did not match the test at all. The study material said there would be 40 questions; there was 45. The study material gave practice chapter tests that I routinely got between a 97-100 on; the actual test had very few of those questions. The wording was completely different on the test than the study materials. All in all, I passed the state test based on prior experience and logic more than the study materials provided.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for sharing your experience with us and we did attempt to contact you in response to your issue on April 15,2024.

To further address your concerns and assist you with any additional questions or feedback, please reach out to us at ptsupport@psionline.com.

Thank you for your understanding, and we look forward to assisting you further.

California
1 review
0 helpful votes
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I did order once wrong, hopefully it is right one, please is it a book in vietnamese words?

Date of experience: April 12, 2024
Georgia
1 review
0 helpful votes
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A little hard to know which one would be best to buy

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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I expected my score to be shown to me or at least an email regarding my test but never received anything about it. Waste of $100!

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2024
Samantha P. PSI Exams Rep
over a year old

Thank you for bringing this to our attention. We understand your frustration and we did attempt to contact you in response to your issue on April 15,2024.

Please contact our support team at ptsupport@psionline.com or call 866-589-3088 for further assistance. They will investigate the issue.

We apologize for any inconvenience this may have caused and appreciate your patience.