business logo of PSI Exams

PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 7,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
503
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
0 helpful votes
Follow emma p.
Unfollow emma p.
Send Message
Share Review
Report Review

The test expires in 30 days after you pay for it. I paid for the test and then had a significant life event and wasn't able to take it in that time and now have to repay for the course. I am very curious what the rationale is that causes this course to expire after you pay for it.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2024
Samantha P. PSI Exams Rep
11 months ago

Thank you for reaching out. We understand your concern and we did attempt to contact you in response to your issue on May 30,2024.

For further assistance and to discuss your specific situation, please contact 866-589-3088 or email ptsupport@psionline.com.

We appreciate your understanding and hope to resolve this matter promptly.

North Carolina
1 review
0 helpful votes
Follow Alexus G.
Unfollow Alexus G.
Send Message
Share Review
Report Review

Testing center distractions
June 2, 2024

The testing center was cramped, and the other test takers were not conscientious of their noise. The air was stiff and was not drafty. It became too warm. AC was turning on and off but it was not regulated at a good room temperature.

Date of experience: May 23, 2024
South Carolina
2 reviews
0 helpful votes
Follow Sharon U.
Unfollow Sharon U.
Send Message
Share Review
Report Review

Great reputation and references are always on the point! I can't wait until I get the practice tests.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
Follow Jeff L.
Unfollow Jeff L.
Send Message
Share Review
Report Review

No
October 3, 2024

No I don't want to why are you making do this is ridiculous …..

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2024
Samantha P. PSI Exams Rep
6 months ago

We understand your frustration, and we apologize for any inconvenience. We did attempt to contact you in response to your issue on Sept. 26,2024.

To ensure that your issue is handled by the appropriate team, we kindly ask you to contact 866-589-3088 or email ptsupport@psionline.com.

We appreciate your understanding and patience. Please don't hesitate to reach out if you have any other questions.

Illinois
1 review
0 helpful votes
Follow Jose A.
Unfollow Jose A.
Send Message
Share Review
Report Review

Confusing, why do we need a order confirmation code to be able to obtain the practice test? I never got the code and I failed the test again thank you

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 3, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for reaching out. We apologize for any confusion and inconvenience you experienced regarding the practice test. We did attempt to contact you in response to your issue on July 3,2024.

For assistance with your order confirmation code and obtaining your practice test, please contact support@psi.memorang.com. They will be able to provide you with the necessary support.

South Carolina
1 review
0 helpful votes
Follow olga k.
Unfollow olga k.
Send Message
Share Review
Report Review

Good experience
August 10, 2024

Good experience overall without any significant or important issues. Reliable program and way to test online

Date of experience: July 31, 2024
Louisiana
1 review
0 helpful votes
Follow Jennifer N.
Unfollow Jennifer N.
Send Message
Share Review
Report Review

I purchased a practice session for Brokers National and it gave me a course in insurance and i would like a refung

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 5, 2024
Samantha P. PSI Exams Rep
7 months ago

Thank you for your message and we did attempt to contact you in response to your issue on Sept. 6,2024.
If you need further assistance, feel free to reach out. For assistance with your request, please contact support@psi.memorang.com. They will be able to help you with the issue.

Maine
1 review
0 helpful votes
Follow Alexis G.
Unfollow Alexis G.
Send Message
Share Review
Report Review

Very easy to find what you are looking for, no problems to navigate.

Date of experience: September 21, 2024
Washington
1 review
0 helpful votes
Follow Jo L.
Unfollow Jo L.
Send Message
Share Review
Report Review

I really like the prep study tests. If only the website was formatted differently where you don't have to scroll down and zoom out so much to read the explanation to the questions. You have to zoom out to about a third to be able to get it on the page and then the writing is so little you can't read it without a magnifying glass, almost. Talk to your web designer and see if maybe he can do something about this.Maybe a second page for the explanation? It's quite annoying. Other than that all is good.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2024
Samantha P. PSI Exams Rep
11 months ago

Thank you for your feedback and we did attempt to contact you in response to your issue on May 6,2024.

If you encounter any further difficulties or have any other suggestions, please don't hesitate to reach out to us at ptsupport@psionline.com. We're here to assist you.

Massachusetts
1 review
0 helpful votes
Follow Joshua H.
Unfollow Joshua H.
Send Message
Share Review
Report Review

Psi is telling me i cannot take a test for a license that i am obviously able to take and have met all prerequisites

Date of experience: July 28, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for reaching out. We apologize for any inconvenience you are experiencing and we did attempt to contact you in response to your issue on July 28,2024.

To assist you further, please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com. This will help us investigate the issue and work towards a resolution.

Thank you for your understanding.

Washington
1 review
0 helpful votes
Follow Graeme T.
Unfollow Graeme T.
Send Message
Share Review
Report Review

Excellent options for studying and preparing for tests, great benefit

Date of experience: September 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Carlos L.
Unfollow Carlos L.
Send Message
Share Review
Report Review

Easy and fast very helpful
October 2, 2024

Clear and helpful easy to understand chapter and test helped understand better thank you

Date of experience: September 22, 2024
Colorado
1 review
0 helpful votes
Follow Jayde C.
Unfollow Jayde C.
Send Message
Share Review
Report Review

The fact that I paid 50$ for this study pack and I only get to study one topic. The rest I have to pay extra. There was no warning that the other topics weren't included was a scam. Whoever came up with this and made the system is a Greedy person, we are students on a budget already due to student debt and now you want us to pay extra on top of that. I am not happy with this system. And I know for dam sure corporate will not change, so they can keep those few extra dollars in their pockets.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2024
Samantha P. PSI Exams Rep
12 months ago

Thank you for reaching out and sharing your concerns. We did attempt to contact you in response to your issue on May 3,2024.

We apologize for any inconvenience you've experienced. To better assist you with your concerns and explore possible solutions, please contact us at support@psi.memorang.com.

Thank you for your understanding.

Ohio
1 review
0 helpful votes
Follow Holly W.
Unfollow Holly W.
Send Message
Share Review
Report Review

Different PSI websites confusing
August 8, 2024

PSI has sites for practice exams, actual exams, and a site to take the exam. It is difficult to navigate to the one you need

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 29, 2024
Samantha P. PSI Exams Rep
9 months ago

Thank you for sharing your feedback regarding the navigation of PSI websites. We did attempt to contact you in response to your issue on July 30,2024.

For further assistance, please contact us at 866-589-3088 or email ptsupport@psionline.com. Our support team will help guide you to the correct site for your needs.

We apologize for any confusion and appreciate your understanding.

Texas
1 review
0 helpful votes
Follow Keith H.
Unfollow Keith H.
Send Message
Share Review
Report Review

Sign up and purchase was easy
September 8, 2024

Sign up and purchase was easy. I have been through PSI exams before. The process has always been easy.

Date of experience: August 29, 2024
New Jersey
1 review
0 helpful votes
Follow Lisa F.
Unfollow Lisa F.
Send Message
Share Review
Report Review

Very easy to use and I have had zero issues with the website so far.

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
Follow Santresa H.
Unfollow Santresa H.
Send Message
Share Review
Report Review

Awesome!
October 2, 2024

Awesome! Easy to understand and navigate through. Thanks!

Date of experience: September 22, 2024
California
1 review
0 helpful votes
Follow Kathleen F.
Unfollow Kathleen F.
Send Message
Share Review
Report Review

I found myself screaming at the person who was helping me. I still cannot find the date or schedule for my licensing test

Date of experience: July 22, 2024
Samantha P. PSI Exams Rep
9 months ago

We understand your frustration and are here to help. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.

Florida
1 review
0 helpful votes
Follow Anne L.
Unfollow Anne L.
Send Message
Share Review
Report Review

PSI has a great reputation, and signing up was easy and fast.

Date of experience: September 21, 2024
Tennessee
1 review
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Send Message
Share Review
Report Review

Scam
April 11, 2024

Have taken the mechanical contractor test twice now. Failed both times by one question. Bulletin and results show 120 questions. Actual test is 130 questions. Being cheated out of 10 answers and get no answers from psi. They will be exposed for purposely failing test takers.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
Samantha P. PSI Exams Rep
over a year old

We're sorry to hear about your experience, and we understand your frustration. We did attempt to contact you in response to your issue on April 2,2024.

To address your concern and investigate this matter further, kindly reach out to us via email at CDcareweb@psionline.com.

Please provide your full name, exam confirmation number, and details of your concern. Our team will work to resolve this issue promptly.