Overview
PSI Exams has a rating of 3.9 stars from 7,848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
I did not like the way the results are handled. I could not understand how I had the score I had each time. The Score I got per subject matter did not make sense, and I could not add up to the total your system said I had.
Why not detail how you arrive at the score? It would be nice if you could respond to me
Philippe LARUE
2nd time purchasing. First time, i received a receipt only. When i went to take practice test, the weekend before my exam, it said i need an access code that wasn't emailed to me. Called and customer service was closed. Had to purchase again. Please call or email me to verify only one of my exams was taken.
We apologize for the inconvenience you experienced we did attempt to contact you in response to your issue on May 28,2024. Please contact support@psi.memorang.com for assistance.
Having to change my password when I already have an account with your company take the boards just so I can purchase your product does not make any sense and is extremely frustrating.
We understand your frustration with having to change your password despite already having an account. We apologize for the inconvenience and appreciate your feedback. We did attempt to contact you in response to your issue on June 19,2024. For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.
It took me 3 hours to sign in to take my exam. I uploaded my license and picture 4 times and the system kept crashing and kicked me out as I was about to start my exam. I had to call into Tech support three times. My exam started 3 hours after my intended exam time. The proctor was unreasonable making me remove everything from my office desk including decorative items. None of this was outlined when I signed up for this.
We apologize for the difficulties you experienced. Your feedback is valuable, and we want to ensure that such problems are addressed. We did attempt to contact you in response to your issue on May 28,2024.
Please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
My experience was great. It was easy to navigate and the transaction went well.
This service is a faster and an excellent method to save time and get the vouchers asap.
Easy to use, easy to sign up. Was affordable and flexible to schedule my online exam
It was an easy website to navigate and understand. However I do not like the minimum 50 characters that is needed for this feedback.
Really good so far, this has been helpful. Just wanted to make sure I was covering everything, look forward to the practice test.
Would be helpful if the options for the practice test was explained. Why is there multiple options?
The study guide has been great! I enjoyed being able to study possible questions vs something I wouldn't see.
It has taken me 5 days to purchase the SJE for my recertification because your help desk had no idea how to help me, escalated to management twice and left me on hold forever.(twice because I hung up after a while and tried again) The one time I thought I'd gotten to add the SJE to my cart and then purchase it the purchase wasn't able to complete. No idea what that was but it wasn't on my end. The directions on the SJE page are confusing. It's just been a bad experience overall and if the SJE wasn't required I would not be dealing with any of this.
We apologize for the inconvenience you experienced while trying to purchase the SJE for your recertification. Your feedback is important to us, and we aim to improve our services. We did attempt to contact you in response to your issue on June 21,2024. For assistance, please contact us via email at CDcareweb@psionline.com and provide details of your concern.
This is the 2nd time I've tried to purchase this product. The first time I could not download anything and after contacting customer service, no help or refund was provided. Let's see what happens this time.
We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on May 25,2024.
Please contact ptsupport@psionline.com for assistance. Please reach out to us if you encounter any further issues.
Done with ease with no difficulty whatsoever. Hope the book will be helpful
Your website has too many locations - psi store, psi testing, psi general info. This is not streamlined
Thank you for sharing your feedback.
We appreciate your comments regarding the website and understand the importance of a streamlined experience. We will make sure your feedback is shared with the appropriate team for consideration and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your inquiry, please contact us at 866-589-3088 or via email at ptsupport@psionline.com, and we will be happy to assist you.
The best testing site we can use for testing with students. I would love to have more information on updates for new barbering book
I'm not sure why the test prep for property/casualty is a bunch of questions for producing/writing.
Thank you for reaching out. We understand your concern about the content of the test prep for property/casualty and we did attempt to contact you in response to your issue on Sept. 19,2024.
Please contact our support team at support@psi.memorang.com for assistance.
The website was easy to use and was self explanatory. Checkout was easy to use as well.
Ms.Andrea Ferguson has a very nasty attitude& she's a liar who refuses to accept accountability for her actions, she needs to be in a different field cause her attitude is very nasty and snobby see why the state of NJ has such a high demand for CNA'S.,only reason I gave 1 because it won't let you write the review without a rating.
Thank you for your feedback and we did attempt to contact you in response to your issue on May 17,2024.
For assistance with your concern, please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
Everything on here has been easy to navigate and user friendly
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the confusion. Please contact us via email at CDcareweb@psionline.com. Be sure to include your full name, exam confirmation number, and specific details of your concern.