website thubmnail of PropertyRecs.com

PropertyRecs.com

Overview

PropertyRecs.com has a rating of 4.6 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service and live chat.

This company responds to reviews on average within 7 days
How would you rate PropertyRecs.com?
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Kentucky
1 review
0 helpful votes
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The experience was painless and quick. I asked for the charge for volume discounts to be removed and the response was immediate.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Easy to cancel account
May 31, 2025

Took less than 30 seconds to complete my transaction. I was asked my name and email address. In less than 5 seconds my transaction was completed.

Date of experience: May 21, 2025
Virginia
2 reviews
0 helpful votes
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Problem solved
June 1, 2025

I had an unknown pending credit card charge. This company was easy to contact through online messenger and promptly rectified the issue.

Date of experience: May 22, 2025
Michigan
1 review
0 helpful votes
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Used the email contact service for my issue and at first the Service Rep was having trouble finding my account and then didnt understand I wanted all the previous months charges removed, but once this was communicated, all the refunds were processed and I was very happy.

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Great cancellation process
April 6, 2025

Thank you for the quick cancelation process, I appreciate it, it was seamless, I asked and you delivered

Date of experience: March 16, 2025
Washington
1 review
1 helpful vote
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Great Report
April 6, 2025

The report was clear and concise. The website is very easy to use and the prices are resonable. Customer service is top notch!

Date of experience: March 15, 2025
California
1 review
0 helpful votes
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Customer service excellent.

However I am CERTAIN I didn't choose a volume discount and didn't agree to the $20 dollar charge. I paid for one report and was charged 1 dollar for that. The fact that you have a FAQ about the $20 charge either means you need to make your checkout process more clear, or the company is making money on the fact that people won't discover the charge or won't bother to follow up for a refund.

Date of experience: February 21, 2025
Karmen J. PropertyRecs.com Rep
3 months ago

Hi Peter,

Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Oklahoma
1 review
0 helpful votes
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Super Fast Results
March 14, 2025

Found a billing issue on my statement. Andy responded very quickly and corrected the problem. Faster than I ever would have expected. Great customer service!

Date of experience: March 4, 2025
Florida
1 review
0 helpful votes
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Refund experience
March 5, 2025

Because I did not read all the fine print I was charged $20.00 eight days after my first payment, but one text message to Propertyrecs.com resolved the problem.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Excellent Service
May 31, 2025

I had a great experience with Propertyrecs.com. The service we easy to use and I was able to get the support I needed from their team.

Date of experience: May 21, 2025
North Carolina
1 review
0 helpful votes
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So fast
March 15, 2025

I needed to find the tax ID for my property and spent a long time searching for it, they not only got it for me but it was incredibly fast and saved me from pulling my hair out.

Date of experience: March 5, 2025
Illinois
1 review
0 helpful votes
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Great Support
June 1, 2025

Great Knowledge and support. Resolved my issues and problems, Helpful and knowledgable. Great customer experience

Date of experience: May 23, 2025
Arizona
1 review
0 helpful votes
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Helpful..
April 6, 2025

I had an issue and they were able to resolve. It only took about 60 seconds... Customer service was very helpful... 👍👍👍👍👍

Date of experience: March 8, 2025
Colorado
1 review
0 helpful votes
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Horrible. They manipulate google so they show up high in the google search for property records and make it seem like they are official government services. Tried to pay for the report as an 'guest' and that kept getting declined. I called the customer service and was told I needed an account to get the report. So I signed up and got the one report I wanted which anyone can probably get for free if they weren't duped like me and went to the actual government sources. Then a month later I was somehow locked into recurring charges I never wanted. Only thing not making this criminal is they did reverse the recurring charges when I complained about them

Date of experience: March 13, 2025
Karmen J. PropertyRecs.com Rep
2 months ago

Hi Brian,

Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Indiana
1 review
0 helpful votes
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Excellent customer service
March 4, 2025

I reached out to property recs to get information about my 100+ year old house. Mistakenly signed up for their subscription service and Shirley in customer service made cancellation very easy.

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
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They are great
March 21, 2025

I was looking for house survey but it didnt go through. I requested for refund and they refunded me. Very fair

Date of experience: March 7, 2025
Indiana
1 review
0 helpful votes
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Easy to Close account
March 15, 2025

Very easy to contact someone to close my account. Whether they really did close the account and I will not be charged again we will have to wait and see until they try and bill me again.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Dealing with the chat representative
March 3, 2025

Quick. Polite. Professional. I'm "old school" and prefer talking to a real person, however, this exchange avoided being on hold forever and accomplished my goal. Thank you!🙏

Date of experience: February 21, 2025
Arizona
1 review
0 helpful votes
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Help With Property Purchase Information
March 15, 2025

I am the administrator of an estate and needed the purchase date and amount for a piece of property for income tax purposes. They responded very quickly with the information I needed.

Date of experience: March 5, 2025
Oklahoma
1 review
0 helpful votes
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Experience with Property Records
March 15, 2025

The experience was very easy and I was able to get the information I wanted. When I made a mistake with the volume plan, they fixed it immediately. I had a very satisfying experience.

Date of experience: March 5, 2025