Overview
PropertyRecs.com has a rating of 4.6 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service and live chat.
Samuel helped me get the proper refund for a charge i did not want. Very polite as well.
Online chat was quick and easy. Resolved issue in seconds.
Thank you for helping me quickly and efficiently. My problem was resolved in a minute
Customer service was very helpful. I expect remedy to be forthcoming.
Quick resolution via chat. Very friendly and helpful.
Property Recs had great customer service. They took care of my concern right away!
Great experience overall they are very responsive and easy to deal with
Live chat rep Pamela was efficient and pleasant and resolved my issue.
I thought I was buying a single report, not a subscription
Hi John,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
The refund was initiated, thank you for your support.
Sarah was fast and helpful made the process easy very thankful I didn't have any issues
Hi Rocky,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
This business, PropertyRecs.com, charged me a monthly fee of $20 for six months for some kind of membership or access I did not intentionally purchase. I made a single one-time purchase totaling $6 for a detailed property record and history. I never knowingly agreed to a recurring membership and it is my recollection no clear opt-in/opt-out button was displayed during my checkout. I maintain this option, is present, was purposely obscured by the business owner/website author in order to surreptitiously charge individuals intending to make a single purchase. The business denies they made any purposeful attempt to deceive. Upon challenging the business and explaining my position as never having agreed to a monthly charge on my credit card via the website chat function, I was refunded fully for the six months ($20 X 6) within minutes. It is my opinion it was done so quickly, they are clearly used to doing this for disgruntled (i. E. scammed) customers.
Hi Geoffrey,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I ordered a property report for $1. I received a notification that my card was charged $30. After speaking to my lender, I reached out to customer service regarding this charge and was told it was for a bulk order. The rep immediately refunded my money. She was courteous and professional. Clarity is needed on the website as I did not see anything that would indicate I was ordering bulk anything. I only ordered a single property report.
Hello there,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marie,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team