business logo of PropertyRecs.com

PropertyRecs.comReviews 320

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PropertyRecs.com?
grey star
grey star
grey star
grey star
grey star

PropertyRecs.com Reviews Summary

PropertyRecs.com has a rating of 4.7 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service, live chat and credit card.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Share Review
Report Review

Scam due to small print
June 6, 2025

I had no idea I would be charged more money until I got my credit card statement. They said it is a recurring charge at the bottom of what I was on. They did give me a refund and close the account so I'm sure they are used to this Sad they have to do this to make money cause some will never see it

Date of experience: May 27, 2025
Customer Service R. PropertyRecs.com Rep
7 months ago

Hi Barbara,

If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

California
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Share Review
Report Review

Cancelled service
June 6, 2025

Easy to do business with. I cancelled a plan via the chat function. The responses were timely. The chat function was very efficient.

Date of experience: May 27, 2025
California
1 review
0 helpful votes
Follow mary ann s.
Unfollow mary ann s.
Share Review
Report Review

Background check
June 5, 2025

Very Helpful and on top of my questions... Put my mind at ease as i didn't recognize the account activity right away. Thanks again

Date of experience: May 26, 2025
Massachusetts
1 review
0 helpful votes
Follow PAUL O.
Unfollow PAUL O.
Share Review
Report Review

Property Record
June 5, 2025

I ordered a report for one property - the report was thorough and timely and the support has been very responsive.

Date of experience: May 26, 2025
Idaho
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Chat person, Rachel, responded right away to my questions and gave the information I had sought by contacting propretyrecords.com online and by phone and had not received. She very quickly found and sent me the information I had sought and gave me a confirmation # and told me I would receive a confirmation email soon. Very efficient. I am very grateful for her service.

Date of experience: May 26, 2025
Arizona
1 review
0 helpful votes
Follow MONIQUE S.
Unfollow MONIQUE S.
Share Review
Report Review

Great customer service
June 5, 2025

Quick response to chat. Very efficient handled the issue and resolved with no hassle and quick. Such a refreshing experience.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
Follow A W.
Unfollow A W.
Share Review
Report Review

Help with cancelling
June 4, 2025

I needed to cancel my account and Richard was very helpful in that process. My experience was very quick and easy and I got the desired result.

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
Follow Diana G.
Unfollow Diana G.
Share Review
Report Review

Incorrect charge
June 4, 2025

I was billed for $30 and did not sign up for this service. Chat assistance helped me and got my refund.

Date of experience: May 25, 2025
California
1 review
0 helpful votes
Follow yan l.
Unfollow yan l.
Share Review
Report Review

Great service for helping me
June 4, 2025

I got a help for refunding charge immediately. So great service and very nice guy. I just found I was charged $30 that is not my mean. I really don't understand When I do have an account with remain fee.

Date of experience: May 25, 2025
California
1 review
0 helpful votes
Follow Ben B.
Unfollow Ben B.
Share Review
Report Review

Refund Help
June 4, 2025

I needed assistance obtaining a refund for a charge on my account that I didn't authorize or approve.

Date of experience: May 25, 2025
North Carolina
1 review
0 helpful votes
Follow Frank G.
Unfollow Frank G.
Share Review
Report Review

Was looking for the square footage of my lot to ball park a quote on irrigation and got so much more than I bargained for and all for $1.00

Date of experience: May 25, 2025
Illinois
1 review
0 helpful votes
Follow MONTEZ K.
Unfollow MONTEZ K.
Share Review
Report Review

THANK YOU SO MUCH
June 3, 2025

I was looking into renting a home and wanted to know if everything was legit. I be cautious with things and some and just wanted to cover my back

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
Follow Christian M.
Unfollow Christian M.
Share Review
Report Review

Full refund and closed account
June 3, 2025

I supposedly open an account in October 24. Have been charged 5 months at $20/month. I don't remember this.

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Share Review
Report Review

Closing acct
June 3, 2025

I did thru chat and it was immediately taken care of. I voided the $30 and any further charges without issue

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
Follow Belinda G.
Unfollow Belinda G.
Share Review
Report Review

Cancel subscription
June 3, 2025

I used property records for one of my college courses, it was very helpful. I have completed my course work and no longer need subscription to property records. I contacted customer service via chat to assist with cancelling subscription. The customer representative assisted with cancelling subscription. The process was easy and hassle free. Thank you.

Date of experience: May 24, 2025
Virginia
1 review
0 helpful votes
Follow Tiffini A.
Unfollow Tiffini A.
Share Review
Report Review

Great Job Anthony
June 2, 2025

Anthony was quick to respond and provide the assistance that I needed. He was able to answer my question in a timely manner especially since it was early in the morning.

Date of experience: May 24, 2025
Indiana
1 review
0 helpful votes
Follow France T.
Unfollow France T.
Share Review
Report Review

Unexpected Charges
June 2, 2025

I got unexpected charges for a subscription or something I'm not even sure what it was but I was sure I did not click anything extra. The customer service person I talked about this issue solved it immediately with no hang ups so thank you Pamela.

Date of experience: May 24, 2025
Customer Service R. PropertyRecs.com Rep
7 months ago

Hi France,

If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Maine
1 review
0 helpful votes
Follow Heather Z.
Unfollow Heather Z.
Share Review
Report Review

Refunded charges
June 2, 2025

I discovered a $20 charge on my account and thought my card was stolen at first, until my fiancé verified it was a legit company. I don't remember ever signing up for a "discounted package" on this site, maybe I paid $1 or something but not a membership. Nor have I ever logged into this account. I chatted with Anthony and he made it super easy to resolve this issue and refund the charges since last August ($180) and closed my account. I never noticed this but I will be more vigilant now.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
Follow Theresa M.
Unfollow Theresa M.
Share Review
Report Review

Perfect very helpful
June 2, 2025

Very satisfied with the service I was provided Fast, took time to listen and resolved the problem I thought I'd be on the phone for couple of hrs

Date of experience: May 23, 2025
California
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Requested a property record for a $1 charge. Somehow at checkout was charged $30 as part of the volume discount package. Requested a refund and was promptly assured a refund would be snt and confirmed by email.Great Service.

Date of experience: May 23, 2025