website thubmnail of PropertyRecs.com

PropertyRecs.com

Overview

PropertyRecs.com has a rating of 4.6 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service and live chat.

This company responds to reviews on average within 7 days
How would you rate PropertyRecs.com?
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New York
1 review
0 helpful votes
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Good Service
May 31, 2025

Was fairly helpful. Hopefully I don't run into this issue again. Thank you I appreciate it again. I did a trial and forgot to cancel but couldn't cancel anywhere customer service Patricia was helpful.

Date of experience: May 21, 2025
New York
1 review
0 helpful votes
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Great service for helping me
June 4, 2025

I got a help for refunding charge immediately. So great service and very nice guy. I just found I was charged $30 that is not my mean. I really don't understand When I do have an account with remain fee.

Date of experience: May 25, 2025
Missouri
1 review
0 helpful votes
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Very thorough and trustworthy.
May 31, 2025

I was hesitant to try the service but it was high quality and detailed. Have much more than I expected. Amazing price for trying first time. Will use again thanks.

Date of experience: May 21, 2025
Texas
1 review
0 helpful votes
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Swift easy
June 1, 2025

Use was on point and easy cancellation no hassle thru live chat agent. I didn't think I'd ever need a resource like this but there I was it was very beneficial

Date of experience: May 22, 2025
Maryland
1 review
0 helpful votes
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Refunded charges
June 2, 2025

I discovered a $20 charge on my account and thought my card was stolen at first, until my fiancé verified it was a legit company. I don't remember ever signing up for a "discounted package" on this site, maybe I paid $1 or something but not a membership. Nor have I ever logged into this account. I chatted with Anthony and he made it super easy to resolve this issue and refund the charges since last August ($180) and closed my account. I never noticed this but I will be more vigilant now.

Date of experience: May 23, 2025
Indiana
1 review
0 helpful votes
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Unexpected Charges
June 2, 2025

I got unexpected charges for a subscription or something I'm not even sure what it was but I was sure I did not click anything extra. The customer service person I talked about this issue solved it immediately with no hang ups so thank you Pamela.

Date of experience: May 24, 2025
Customer Service R. PropertyRecs.com Rep
2 days ago

Hi France,

If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Texas
1 review
0 helpful votes
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Cancel subscription
June 3, 2025

I used property records for one of my college courses, it was very helpful. I have completed my course work and no longer need subscription to property records. I contacted customer service via chat to assist with cancelling subscription. The customer representative assisted with cancelling subscription. The process was easy and hassle free. Thank you.

Date of experience: May 24, 2025
Idaho
1 review
0 helpful votes
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Unexpected charge corrected quickly.
June 2, 2025

I received a charge. I did not expect from this company. I contacted-customer's board and they quickly reversed the charges. I do appreciate company that works to keep customers and potential customers happy. I don't know why I received a charge, unless I simply selected something I did not understand. I will probably use them again in the future because of this kind of customer support.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Great Customer Support
June 2, 2025

For some reason, I got unintended subscription for a few months. I reached to the customer service. Ryan had graciously closed my account and removed the charges for me. I appreciate the immediate response.

Date of experience: May 23, 2025
Tennessee
1 review
0 helpful votes
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Prompt, Accurate Service
May 31, 2025

Within a very short time -- shorter than I had anticipated -- the information I was seeking about my property was provided. The written responses were very courteous and helpful

Date of experience: May 21, 2025
Macao
1 review
0 helpful votes
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Great Report
May 30, 2025

I requested a full property report and found it to be extremely thorough. Customer support then reached out to me in case I had any questions. I ended up contacting customer support and they were extremely helpful and very quick to respond.

Date of experience: May 20, 2025
Colorado
1 review
0 helpful votes
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Cancel account
May 31, 2025

The representative was very helpful and quickly resolved my issue. She cancelled my account and refunded the money that had been charged to my credit card account.

Date of experience: May 21, 2025
Virginia
1 review
0 helpful votes
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Cancellation of Account and Refund
May 31, 2025

The person assisting me in the Chat box was very professional and resolved my issue quickly. The person's help and thoroughness was greatly appreciated.

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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Fast response
May 31, 2025

It was easy to use the site and get the information that I needed. It was also easy to chat with a representative to close the account when it was no longer needed.

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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PropertyRec Great Customer Service
June 2, 2025

Requested a property record for a $1 charge. Somehow at checkout was charged $30 as part of the volume discount package. Requested a refund and was promptly assured a refund would be snt and confirmed by email.Great Service.

Date of experience: May 23, 2025
Ohio
1 review
0 helpful votes
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Subscription Confusion
June 2, 2025

When I asked for the information concerning my property lines I understood there was a $8.00 charge. I got a recurring charge of $30.00 on my next bill. I did a chat with PropertyRecs and explained what happened and received a $30.00 credit on my bill. So I was a happy customer. Gave a 4 star review because it was unclear that I had signed up for the recurring charge... even though I got a confirmation of the $8.00 original charge.

Date of experience: May 23, 2025
Georgia
1 review
0 helpful votes
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Helpful through complete process
May 30, 2025

Customer service rep Jeremey reached out to me after I used the site, was very helpful. I reached out to customer service via the live chat option afterwards and was immediately assisted with my issue by Paul.

Date of experience: May 20, 2025
Washington
1 review
0 helpful votes
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Quick Response
May 30, 2025

The chat was so quick in responding.they were able to access the issue and take care of it all within 5 minutes.

Date of experience: May 20, 2025
Virginia
1 review
0 helpful votes
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Great Job Anthony
June 2, 2025

Anthony was quick to respond and provide the assistance that I needed. He was able to answer my question in a timely manner especially since it was early in the morning.

Date of experience: May 24, 2025
Florida
1 review
0 helpful votes
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Very Helpful
June 1, 2025

Great customer service! Always willing to assist. Answer questions and emails quickly. I will definitely use the service again if needed.

Date of experience: May 22, 2025