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PropertyRecs.com

Overview

PropertyRecs.com has a rating of 4.6 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service and live chat.

This company responds to reviews on average within 7 days
How would you rate PropertyRecs.com?
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Texas
1 review
1 helpful vote
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Thorough analysis and detailed reports
March 6, 2025

If you're looking for detailed, well-structured, and insightful property reports, Propertyrecs is an outstanding choice. Their commitment to excellence and depth in analysis makes them a reliable partner in navigating the complexities of the property market.

Date of experience: February 24, 2025
Michigan
1 review
0 helpful votes
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Issues with account
June 1, 2025

Paul was extremely helpful in answering my questions, resolving the overcharge issue, and assisting me with closing my account.

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Great customer service
June 2, 2025

Barbara was great and she was swift with handling my concerns. I give her a 10 in customer satisfaction

Date of experience: May 23, 2025
Massachusetts
1 review
0 helpful votes
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Charged without authorization
March 3, 2025

I purchased my property record a few weeks back. A new $20 charge showed up on my CC I did not authorize it was removed when I did the chat. Chat person was efficient. Property Records was not honest in trying to continue charging

Date of experience: February 21, 2025
Karmen J. PropertyRecs.com Rep
3 months ago

Hi Susan,

Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Colorado
1 review
1 helpful vote
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Looking for permit
April 6, 2025

Could not find the information I needed. The information provided I already have access to in the MLS and county records.

Date of experience: March 16, 2025
Georgia
1 review
0 helpful votes
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Satisfied SO FAR
June 2, 2025

Ryan was knowledgeable, professional and expedient. However, until I can confirm that my charge is refunded AND no further charges will be incurred, I reserve my star rating at the moment to 3 stars.

Date of experience: May 23, 2025
Customer Service R. PropertyRecs.com Rep
21 hours ago

Hello there,

If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Georgia
1 review
0 helpful votes
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I requested a one-time address check. I have been debited automatically for the past two months without being notified.

Date of experience: May 23, 2025
Customer Service R. PropertyRecs.com Rep
22 hours ago

Hi James,

Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Florida
1 review
0 helpful votes
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GREAT RESPONSE TEAM
June 1, 2025

Great Response Team, To close my account. Thanks Patricia! I Recommend for anyone is looking to find details

Date of experience: May 22, 2025
New York
1 review
1 helpful vote
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Very helpful
March 13, 2025

I am helping my mother prepare for her taxes and we needed her 2024 property and school tax documents. I paid for the report but had difficulty locating the information. Customer service reached out to me to ensure I had what I needed and when I told them my issue they quickly sent me what I needed. Very helpul and pleasant experience.

Date of experience: March 3, 2025
Michigan
1 review
0 helpful votes
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Patricia - Rep in chat
June 2, 2025

Quick, efficient and Friendly - and I could sense all this through just a chat! She resolved my issue almost instantly - I was pleasantly surprised

Date of experience: May 23, 2025
Montana
1 review
0 helpful votes
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Ryan is awesome
May 30, 2025

Ryan was amazing and super helpful a d fast at helping me do what I needed done. Thank you so much. I will refer yall to anyone who needs yall.

Date of experience: May 20, 2025
Illinois
1 review
0 helpful votes
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Great customer service
June 1, 2025

There was a mix up regarding charges that they immediatly handled for me. My money was refunded right away.

Date of experience: May 22, 2025
Alabama
1 review
0 helpful votes
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Great Customer Service
March 25, 2025

I needed information. The woman on chat—sorry I missed her name—went above and beyond to help me out. She was very kind and caring.

Date of experience: March 11, 2025
California
1 review
0 helpful votes
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Did what I needed!
April 6, 2025

Was having trouble navigating the site for what I was looking for, and Ashley helped me get it done.

Date of experience: March 17, 2025
Ohio
1 review
1 helpful vote
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I was surprised at how quick and efficient the process was to get this issue resolved. Raymond was helpful and responded to my request to get the subscription cancelled and my previous charges reimbursed.

Date of experience: February 22, 2025
Oregon
2 reviews
1 helpful vote
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Great support
March 5, 2025

Found I was getting charged every month for the volume plan. I thought I had only signed up for the $1 option for a certain address. Chat person was very helpful in canceling my account and arranged refunding the money paid for the volume plan. Thanks for your help in fixing this!

Date of experience: February 23, 2025
Wisconsin
1 review
0 helpful votes
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Disappointed with the recurring charges
March 3, 2025

I needed to look up information for one property and ended up not understanding that I signed up for a subscription at $20/month. I couldn't find out how to cancel my account online but was able to use their chat feature to cancel. Disappointed in the fact that this was not clear and just needed info for one property.

Date of experience: February 21, 2025
Karmen J. PropertyRecs.com Rep
3 months ago

Hi Margaret,

Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Florida
1 review
0 helpful votes
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Quick and easy
June 2, 2025

I was looking for blueprints, received property info but no blueprints. I asked the assistant to help and received assistance quickly. Amazing

Date of experience: May 23, 2025
Mississippi
1 review
0 helpful votes
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Customer service
May 30, 2025

I believe much of the info in my report was incorrect, but the response of customer support was amazingly fast and efficient.

Date of experience: May 20, 2025
Texas
1 review
0 helpful votes
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Recommend to anyone
June 2, 2025

I found everything I was looking for. I would recommend this site to anyone who is looking for information about their property.

Date of experience: May 23, 2025