PropertyRecs.com has a rating of 4.6 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecs.com most frequently mention customer service and live chat.
If you're looking for detailed, well-structured, and insightful property reports, Propertyrecs is an outstanding choice. Their commitment to excellence and depth in analysis makes them a reliable partner in navigating the complexities of the property market.
Paul was extremely helpful in answering my questions, resolving the overcharge issue, and assisting me with closing my account.
Barbara was great and she was swift with handling my concerns. I give her a 10 in customer satisfaction
I purchased my property record a few weeks back. A new $20 charge showed up on my CC I did not authorize it was removed when I did the chat. Chat person was efficient. Property Records was not honest in trying to continue charging
Could not find the information I needed. The information provided I already have access to in the MLS and county records.
Ryan was knowledgeable, professional and expedient. However, until I can confirm that my charge is refunded AND no further charges will be incurred, I reserve my star rating at the moment to 3 stars.
Hello there,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I requested a one-time address check. I have been debited automatically for the past two months without being notified.
Hi James,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
Great Response Team, To close my account. Thanks Patricia! I Recommend for anyone is looking to find details
I am helping my mother prepare for her taxes and we needed her 2024 property and school tax documents. I paid for the report but had difficulty locating the information. Customer service reached out to me to ensure I had what I needed and when I told them my issue they quickly sent me what I needed. Very helpul and pleasant experience.
Quick, efficient and Friendly - and I could sense all this through just a chat! She resolved my issue almost instantly - I was pleasantly surprised
Ryan was amazing and super helpful a d fast at helping me do what I needed done. Thank you so much. I will refer yall to anyone who needs yall.
There was a mix up regarding charges that they immediatly handled for me. My money was refunded right away.
I needed information. The woman on chat—sorry I missed her name—went above and beyond to help me out. She was very kind and caring.
Was having trouble navigating the site for what I was looking for, and Ashley helped me get it done.
I was surprised at how quick and efficient the process was to get this issue resolved. Raymond was helpful and responded to my request to get the subscription cancelled and my previous charges reimbursed.
Found I was getting charged every month for the volume plan. I thought I had only signed up for the $1 option for a certain address. Chat person was very helpful in canceling my account and arranged refunding the money paid for the volume plan. Thanks for your help in fixing this!
I needed to look up information for one property and ended up not understanding that I signed up for a subscription at $20/month. I couldn't find out how to cancel my account online but was able to use their chat feature to cancel. Disappointed in the fact that this was not clear and just needed info for one property.
Hi Margaret,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
I was looking for blueprints, received property info but no blueprints. I asked the assistant to help and received assistance quickly. Amazing
I believe much of the info in my report was incorrect, but the response of customer support was amazingly fast and efficient.
I found everything I was looking for. I would recommend this site to anyone who is looking for information about their property.
Hi Susan,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team